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I would expect most librarians who use COUNTER data to make decisions will be using Unique Title Request, not Unique Item Request, most of the time when dealing with ebook data. COUNTER added the "title" level of metrics (unique title investigations, unique
title requests) just for books for exactly this reason.</div>
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This document gives the technical rules for providers to use for these metrics, which can help librarians understand what is actually being counted.</div>
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<a href="https://cop5.countermetrics.org/en/5.1.0.1/07-processing/04-counting-unique-titles.html">https://cop5.countermetrics.org/en/5.1.0.1/07-processing/04-counting-unique-titles.html</a></div>
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<span style="background-color: rgb(255, 255, 255);">Melissa Belvadi</span></div>
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mbelvadi@upei.ca</div>
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Make an appointment: https://mbelvadi.youcanbook.me/</div>
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<b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Wednesday, September 17, 2025 7:38 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Project Muse eBooks</div>
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<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;">Hi Everyone</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;">It might be worth noting that this will impact their count of
<b>Unique_Item_Requests</b> when they flip to COUNTER Release 5.1, as each chapter in a full title download will be counted as a
<b>Unique_Item_Request</b>.</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;">Regards</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;">Michelle</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);"><b> </b></span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);"><b>Michelle Morgan
</b>(she/her) <b>| </b>Resource Analyst</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);">Collection Access and Development | Student and Scholarly Services</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);">Level 4, Thomas Cherry Building, 787 Swanston Street</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);">The University of Melbourne, Victoria 3010 Australia</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(0, 32, 96);"><b>T:
</b>+61 3 834 40693 <b>E: </b></span><span style="font-family: Arial, sans-serif; font-size: 10pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWAf0492b5e-66dd-7a75-452c-ffbe645c6b3e" href="mailto:michelle.morgan1@unimelb.edu.au">michelle.morgan1@unimelb.edu.au</a></u></span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 11pt;"> </span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, 18 September 2025 5:07 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Project Muse eBooks</span></p>
</div>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;">This matches the information a consortial colleague of mine received. However, there has to be a better way that is less of an inconvenience.
Could PM not offer in-browser reading as many other vendors offer. Or, offer both complete book download *<b>and</b>* chapter download which is also an option offered by some vendors. While I appreciate the need for creating a more accessible reading experience,
eliminating chapter downloads was not the answer. Not sure why it has to be one or the other.</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Kind regards,</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Laura Vogler</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Associate Library Director</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(192, 0, 0);"><u><a style="color: rgb(192, 0, 0); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWA3d63dc9a-d8c6-2e7a-91f2-810d1af45dac" href="https://library.wabash.edu/">Wabash
College Lilly Library</a></u> | 301 W Wabash Ave | Crawfordsville IN 47933 | P: 765.361.6215</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif;"> </span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b> Eril-l <</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWAf93707e8-06b4-db1b-bdc6-ed35de4fd397" href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a></u></span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Wednesday, September 17, 2025 2:38 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWAb97329cc-9962-f4a4-f4df-b6ff4184b842" href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a></u></span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Project Muse eBooks</span></p>
</div>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">I received this from Project Muse support when I inquired about this:</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
After May 13, 2025, Project MUSE transitioned to providing full PDF and EPUB downloads for monographs. This decision was made in response to feedback indicating that segmented chapters necessitated users to navigate between chapters and repeatedly download
content, often resulting in the need to download the complete book for additional context. Such navigation challenges particularly affected users with print disabilities, impeding both discoverability and comprehension. Project MUSE is dedicated to prioritizing
accessibility in its ongoing efforts.</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">Hope this helps!</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">Kristina</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);">-----------------------------------</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 10.5pt; color: rgb(0, 14, 47);"><b>KRISTINA EDWARDS</b></span><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);"> <i>(she/her/hers)</i></span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);">Electronic Resources Librarian</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(0, 14, 47);"><b>UConn Library</b></span><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);"> | Homer
Babbidge Library</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);">369 Fairfield Way, Unit 1005 | Storrs, CT 06269</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);">o: (860) -48 6-4776</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAee9034bc-0499-0fea-6201-144f490f3b1e" href="http://library.uconn.edu/">library.uconn.edu</a></u></span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 8.5pt; color: rgb(53, 53, 53);"><img style="width: 1.3055in; height: 0.2708in; margin-top: 0px; margin-bottom: 0px;" size="6343" height="25" width="125" id="x_Picture_x0020_1" alt="UConn Wordmark" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DC2877.96717730"></span></p>
<p style="background-color: white; margin: 0cm 0cm 7.5pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Arial, sans-serif;"> </span></p>
<p style="background-color: white; margin: 0cm 0cm 7.5pt; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Arial, sans-serif; color: black;">The land upon which UConn stands is the territory of the Mohegan, Mashantucket Pequot, Eastern Pequot, Schaghticoke, Golden Hill Paugussett, Nipmuc, and Lenape Peoples, who have stewarded this land
throughout the generations. I thank them for their strength and resilience in protecting this land and aspire to uphold my responsibilities according to their example.</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b> Eril-l <</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWA4686559b-076b-a889-6e38-b86350b2b3c9" href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a></u></span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Wednesday, September 17, 2025 2:11 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWA61be6add-c3bd-f06e-6937-0e9e18ede8bb" href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a></u></span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Project Muse eBooks</span></p>
</div>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="line-height: 12pt; background-color: rgb(255, 235, 156); margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;">*External sender: This message came from outside UConn. It might be safe, but use caution before interacting with links, attachments, or requests.*</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;">Hi Laura,</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;">I don't know exactly when the change happened, but I
<i>also </i>noticed this a few months ago (sometime in April?) and was very confused. Maybe I missed an announcement, but I don't recall receiving any information about this change happening :/</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;">I don't recall being able to read eBooks within the interface, but I do agree with what you're saying (that it just seems to hold a link
to the PDF and lacks navigation).</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;">Erika Boardman</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-family: Tahoma, sans-serif;">UNC Charlotte</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">On Wed, Sep 17, 2025 at 2:06<span style="font-family: Arial, sans-serif;"> </span>PM Electronic Resources in Libraries discussion list via Eril-l <<span style="color: blue;"><u><a style="color: blue; margin-top: 0px; margin-bottom: 0px;" class="OWAAutoLink" id="OWAde407519-ae81-b235-a35b-648a80eda59e" href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a></u></span>>
wrote:</p>
<blockquote style="margin: 5pt 0cm 5pt 4.8pt; padding: 0cm 0cm 0cm 6pt; border-left: 1pt solid rgb(204, 204, 204);">
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">[<span style="color: red;"><b>Caution</b></span>: Email from External Sender. Do not click or open links or attachments unless you know this sender.]<br>
</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">Hello</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">It has just come to my attention that the eBook chapter download option is no longer available for Project Muse eBooks. It appears the only thing you can do is download the entire eBook.
Anyone know when this changed? And did Project Muse never allow the user to view the book within the interface? The interface seems now like it is just a repository for a link to the eBook and is not offering any viewing or navigation options to the reader.</p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Kind regards,</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Laura Vogler</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Associate Library Director</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;"> </span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt; color: rgb(192, 0, 0);"><u><a style="color: rgb(192, 0, 0); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAce599395-8470-f074-8cbc-a726d69697da" href="https://library.wabash.edu/">Wabash
College Lilly Library</a></u> | 301 W Wabash Ave | Crawfordsville IN 47933 | P: 765.361.6215</span></p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;"> </p>
<p style="margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">_______________________________________________<br>
Eril-l mailing list<br>
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