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Hi All,</div>
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Anyone who subscribes to the Cochrane Library via Wiley experienced this issue yesterday as well. There were many emails on the EZProxy list serv. This issue was affecting EZProxy users. When I remove the proxy prefix, Cloudflare successfully verifies that
I'm a human and takes me to Wiley.</div>
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People are talking on the listerv now about Wiley Online Library experiencing the Cloudflare issue that we saw with Cochrane yesterday. It is definitely site wide.</div>
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I have submitted a support case.</div>
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<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 14pt; color: rgb(20, 33, 66);">Kristin Rogers</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 12pt; color: rgb(207, 20, 43);">Electronic Resources & Discovery Librarian</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 12pt; color: rgb(207, 20, 43);">Assistant Professor</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">The University of Mississippi</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">JD Williams Library</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">50 Galtney Lott Plz</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">P.O. Box 1848</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">University, MS 38677-1848</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">U.S.A.</span></p>
<p class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);">O: +1-662-915-3409 | F: +1-662-915-6744</span></p>
<div class="elementToProof" style="direction: ltr;"><span style="font-family: Georgia, serif; font-size: 10pt; color: rgb(20, 33, 66);"><a href="mailto:kerogers@olemiss.edu">kerogers@olemiss.edu</a> |
<a href="http://www.olemiss.edu/">www.olemiss.edu</a></span><span style="font-family: Tahoma; font-size: 13px; color: rgb(0, 0, 0);">
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<span style="background-color: rgb(255, 255, 255);">2025-2026 SELA President-Elect</span></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Wednesday, July 2, 2025 11:59 AM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Problems connecting to Wiley Online Library</font>
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Hello,</div>
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We are currently having problems connecting to Wiley Online Library from both on and off campus.</div>
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<span class="x_gmail-wrap-text">- Attempting to access Wiley Online Library from campus may lead to a page asking that you verify you are a human. The page seems to successfully verify you are human, but sometimes hangs for a few minutes before going to a page
indicating "Wiley Online Library is down." This seems to only happen from some of our IP addresses.<br>
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- Attempting to access Wiley Online Library from off campus through our proxy server (EZProxy) leads to a "Website is not accessible via this address" message.</span></div>
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<span class="x_gmail-wrap-text">I have reported this to Wiley but wondered if anyone else was having these problems.</span></div>
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<span class="x_gmail-wrap-text">Thank you,</span></div>
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<div style="text-align:left">Kenyon Stuart</div>
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<div style="text-align:left"><span style="color:rgb(34,34,34)">Electronic</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Resource</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Management</span> Unit</div>
<div style="text-align:left">320 Harlan Hatcher Graduate Library</div>
<div style="text-align:left">University of Michigan</div>
<div style="text-align:left">Ann Arbor, Michigan 48109-1190 USA</div>
<font color="#000000">
<div style="text-align:left"><font color="#000000">email:</font><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
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