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<p class="MsoNormal">Hi, Kenyon.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As I understand it, CloudFlare recently (Tuesday) instituted a policy that blocks AI crawlers if they don’t have permission or if they’re not willing to pay for the privilege of scraping content. That’s probably the source of the human
verification question.<o:p></o:p></p>
<p class="MsoNormal"><a href="https://www.cnbc.com/2025/07/01/cloudflare-to-block-ai-firms-from-scraping-content-without-consent.html">https://www.cnbc.com/2025/07/01/cloudflare-to-block-ai-firms-from-scraping-content-without-consent.html</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">However, we’re not having the same problems with access through our EZProxy. Sorry to hear it, hope it gets resolved soon.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jon<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Jon Hansen (he/him)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Suffolk University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">617.973.1120<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:Jon.Hansen@suffolk.edu">Jon.Hansen@suffolk.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Wednesday, July 2, 2025 12:59 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] [Eril-l] Problems connecting to Wiley Online Library<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;color:black"> This email originated from outside of the University. Do not click links or open attachments
unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We are currently having problems connecting to Wiley Online Library from both on and off campus.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="gmail-wrap-text"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">- Attempting to access Wiley Online Library from campus may lead to a page asking that you verify you are a human. The page seems to successfully
verify you are human, but sometimes hangs for a few minutes before going to a page indicating "Wiley Online Library is down." This seems to only happen from some of our IP addresses.</span></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><br>
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<span class="gmail-wrap-text">- Attempting to access Wiley Online Library from off campus through our proxy server (EZProxy) leads to a "Website is not accessible via this address" message.</span><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="gmail-wrap-text"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">I have reported this to Wiley but wondered if anyone else was having these problems.</span></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span class="gmail-wrap-text"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you,</span></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<o:p></o:p></p>
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<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"><o:p></o:p></span></p>
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