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Sorry if I'm a bit late to this thread.</div>
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Project COUNTER has an excellent set of "friendly guides" and other help on their website:</div>
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<a href="https://www.countermetrics.org/education/metrics/">https://www.countermetrics.org/education/metrics/</a></div>
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In general, use Unique_Title_Requests (UTR) for ebooks. For reference works, it depends on your purpose. If you want to know how many users/sessions used the ref work regardless of how many separate entries they looked at in a session, use UTR too. If you want
to know how many different entries they looked at, use Unique_Item_Requests.</div>
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In general, avoid all of the title metrics that start with "Total" rather than Unique - the Total ones are there mostly to provide comparison with the COUNTER R4, but since we've had COUNTER R5 since 2019, it's unlikely anyone is still comparing R4 data - most
librarians I've talked to about this tend to find 3 years of data most relevant.</div>
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The metrics with the word "Title" in their name rather than "Item" are just for books, not articles, because it allows you to consider the usage on the book as a whole, versus individual chapters.</div>
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With articles, usually librarians want to count separately each different article used, hence "items" which means articles.</div>
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Content Providers will tend to give you the most inflated metric, Total_Item_Requests if you don't specify otherwise, especially when doing things like the spendout process at the end of an EBA cycle. Always request Unique_Title_Requests instead unless you
want chapter level usage AND you are happy to have the chapter counted multiple times if a patron keeps going to that same chapter multiple times within a session.</div>
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<span style="background-color: rgb(255, 255, 255);">Melissa Belvadi</span></div>
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mbelvadi@upei.ca</div>
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Make an appointment: https://mbelvadi.youcanbook.me/</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Thursday, March 20, 2025 8:45 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [EXT] question about COUNTER usage metrics</font>
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<div>Hi all,</div>
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<div>I work a lot with setting up COUNTER for publishers and can speak briefly to an adjacent topic related to reference works in particular: But I also wondered if/when I should use title requests for reference works like encyclopedias.<br>
<br>
In COUNTER 5.1 there are a few new data types that make it possible to track title usage for reference works of all kinds using the title metric of Reference_Work and item metric of Reference_Item. If the provider has set up their usage to track specific reference
works inside of a database with both title and item metadata, you should be able to track this usage in the TR and the IR reports. As more publishers come online with 5.1, hopefully this title-item reporting will become more widely used. </div>
<div><br>
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<div>Best,<br>
Michelle</div>
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<div><b><font color="#999999">Michelle Urberg, PhD, MSLIS</font></b><br>
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<div><font color="#999999">Client Success Manager</font></div>
<div><font color="#999999"><font color="#999999"><u><a href="mailto:michelle@liblynx.com" target="_blank">michelle@liblynx.com</a></u> </font>| +1 202-888-3324 | <a href="http://www.liblynx.com/" target="_blank"><font color="#999999">www.liblynx.com</font></a></font></div>
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<div dir="ltr" class="x_gmail_attr">On Thu, 20 Mar 2025 at 14:36, Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br>
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<blockquote class="x_gmail_quote" style="margin:0px 0px 0px 0.8ex; border-left:1px solid rgb(204,204,204); padding-left:1ex">
<div class="x_msg6426937657897255625">
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<p class="x_MsoNormal"><span style="font-size:11pt">As I see it, like so many things in life…that depends, specifically on the question being asked. For example:<u></u><u></u></span></p>
<ul type="disc" style="margin-top:0in">
<li class="x_m_6426937657897255625MsoListParagraph" style="margin-left:0in"><span style="font-size:11pt">How often is this resource used? (with “used” being as general and broad as possible)
<u></u><u></u></span></li><ul type="circle" style="margin-top:0in">
<li class="x_m_6426937657897255625MsoListParagraph" style="margin-left:0in"><span style="font-size:11pt">Searches_Regular may be enough, unless that resource is part of a federated search service, in which case, Searches_Federated would need to be added in.<u></u><u></u></span></li></ul>
<li class="x_m_6426937657897255625MsoListParagraph" style="margin-left:0in"><span style="font-size:11pt">How much information is provided by this resource?<u></u><u></u></span></li><ul type="circle" style="margin-top:0in">
<li class="x_m_6426937657897255625MsoListParagraph" style="margin-left:0in"><span style="font-size:11pt">Unique_Item_Requests (UIR) may be sufficient, but only if full text is provided. That would leave out non-full-text information that is provided.<u></u><u></u></span></li><li class="x_m_6426937657897255625MsoListParagraph" style="margin-left:0in"><span style="font-size:11pt">Unique_Item_Investigations (UII) expands the scope of the information provided to include the abstract, the item record, linked outputs, as well as the
full-text article.<u></u><u></u></span></li></ul>
</ul>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">For broad-scope evaluations of a variety of databases and resources, we’ve been using Unique_Item_Investigations as a the most common metric. But if you were do evaluate a few resources that were similar,
you could use more nuanced metrics, such as efficiency (ratio of UII divided by Searches, or UIR/UII), or CPU based on UII.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Those are my thoughts…I’m sure there will be others.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:11pt">Karen R. Harker, MLS, MPH, MS Advanced Data Analytics<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Collection Assessment Librarian<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">University of North Texas Libraries<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Denton, Texas<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">940-565-2688<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11pt; font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt; font-family:Calibri,sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, March 20, 2025 3:15 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [EXT] [Eril-l] question about COUNTER usage metrics<u></u><u></u></span></p>
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<p class="x_MsoNormal"><u></u> <u></u></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Hi, I’d like to find out which metrics are used for which resource types.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">I tend to use item requests for full-text databases and searches for index databases. Does that sound right?<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">But I also wondered if/when I should use title requests for reference works like encyclopedias.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Thanks.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:10pt; color:rgb(191,78,20)">Shulamis Hes<u></u><u></u></span></b></p>
<p class="x_MsoNormal"><span style="font-size:10pt">E-Collections Librarian/ Public Services Librarian<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:10pt">Yeshiva University Libraries<u></u><u></u></span></p>
<p class="x_MsoNormal"><u></u> <u></u></p>
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