<div dir="ltr"><div>Hi all,</div><div><br></div><div>Back in December, like so many other libraries we experienced the Statista issues that were reported. Yesterday, my colleagues reported that despite clearing cache and trying alternative browsers, we are running into the issue yet again where we are being asked to pay for reports that are included in our subscription. It just happened yesterday ...  but at the present time, I tested and it seems to be working again. This up and down seems very similar to what happened in December. Is this just us? Has anyone else had this issue?</div><div><br></div><div>Thanks,</div><div>Colleen</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><table width="485" border="0" bgcolor="#FFFFFF" style="width:500px;border:0px;font-family:Helvetica,Arial,sans-serif;background-image:initial;background-position:initial;background-repeat:initial"><tbody><tr><td width="150" valign="middle" border="0" style="padding-right:20px;border-color:rgb(255,255,255) rgb(147,147,147) rgb(255,255,255) rgb(255,255,255);border-right-style:solid;border-width:0px 1px 0px 0px;border-top-style:initial;border-bottom-style:initial;border-left-style:initial"><table border="0" cellpadding="0" cellspacing="0" bgcolor="#FFFFFF" style="width:150px;border:0px"><tbody><tr style="margin:0px;padding:0px"><td width="150" valign="middle" border="0" style="border:0px;padding-top:18px;padding-bottom:15px"><img src="https://www.pepperdine.edu/_resources/images/email/pepperdine-505x146.png" width="150" height="43" alt="Pepperdine University logo" border="0" style="border:0px hidden rgb(255,255,255);outline:0px"></td></tr></tbody></table></td><td valign="middle" style="padding-top:10px;padding-left:20px"><br><table border="0" cellpadding="0" cellspacing="0" bgcolor="#FFFFFF" style="width:301.648px;border:0px"><tbody><tr style="margin:0px;padding:0px"><td valign="top" cellpadding="0" cellspacing="0" style="line-height:1.5em"><font color="#00205c"><span style="font-size:17px"><b>Colleen Mullally, MLS (she/her)</b></span></font><br></td></tr><tr style="margin:0px;padding:0px"><td valign="top" cellpadding="0" cellspacing="0" style="padding:0px;font-size:12px;line-height:18px"><font color="#575b5d">Associate University Librarian for Collections,</font><br><font color="#575b5d">Technical Services, and Scholarly Communication</font><br><a href="http://library.pepperdine.edu/" style="color:rgb(87,91,93)" target="_blank">Pepperdine Libraries</a><font color="#575b5d"> <br></font><span style="color:rgb(194,87,0)">o:</span> 310.506.7681 <br><span style="color:rgb(194,87,0)">e:</span> <a href="mailto:colleen.mullally@pepperdine.edu" target="_blank">colleen.mullally@pepperdine.edu</a><br><table border="0" cellpadding="0" cellspacing="0" bgcolor="#FFFFFF" style="width:auto;border:0px"><tbody><tr><td valign="top" style="width:auto;font-size:14px;color:rgb(0,32,92)"><br></td></tr></tbody></table><br></td><td valign="top" cellpadding="0" cellspacing="0" style="padding:0px;line-height:18px"></td><td valign="top" cellpadding="0" cellspacing="0" style="padding:0px;font-size:12px;line-height:18px;color:rgb(87,91,93)"></td></tr></tbody></table></td></tr></tbody></table></div></div></div></div>