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<p class="MsoNormal"><span style="font-size:11.0pt">I submitted a ticket yesterday, I thought it was just us! We’re ticket #</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">2253368 if anyone else wants to reference it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Kelly</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="color:#512D6D;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">Kelly Shea (she/her)</span></b><span style="color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual"><br>
</span><span style="color:#404040;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">Electronic Resources Technician</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:#404040;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">University Libraries | West Chester University</span><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:#404040;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">T: 610-436-3066 | </span><span style="color:black"><a href="mailto:kshea@wcupa.edu" title="mailto:kshea@wcupa.edu"><span style="color:blue;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">kshea@wcupa.edu</span></a></span><span style="color:#404040;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">
| </span><span style="color:black"><a href="mailto:liberesources@wcupa.edu"><span style="color:blue;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">liberesources@wcupa.edu</span></a></span><span style="color:#404040;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">
</span><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><a href="library.wcupa.edu"><b><span style="color:blue;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual">library.wcupa.edu</span></b></a></span><b><span style="font-family:"Calibri",sans-serif;color:#502C6C;border:none windowtext 1.0pt;padding:0in;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, January 13, 2025 10:52 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] SAGE Research Methods - links to content not working<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks, Cynthia. I submitted a ticket as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">ranti.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, January 13, 2025 10:40 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <</span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [Eril-l] SAGE Research Methods - links to content not working<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Reply to my ticket received. There is “‘</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif">currently a technical issue with the title links in Sage Research Methods”. They are working on
the issue. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cynthia Cowan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">E-Resource & Serial Acquisition Specialist, RA&M<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Univ of North Carolina at Chapel Hill<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Davis Library CB#3938<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">PO Box 8890<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Chapel Hill, NC 27515-8890<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, January 13, 2025 6:12 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <</span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> Re: [Eril-l] SAGE Research Methods - links to content not working<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We are seeing the same problem. I submitted a ticket to Sage today but so far have only received confirmation that they have received my ticket.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cynthia Cowan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">E-Resource & Serial Acquisition Specialist, RA&M<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Univ of North Carolina at Chapel Hill<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Davis Library CB#3938<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">PO Box 8890<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Chapel Hill, NC 27515-8890<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <</span><a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l-bounces@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Monday, January 13, 2025 6:02 PM<br>
<b>To:</b> </span><a href="mailto:eril-l@lists.eril-l.org"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">eril-l@lists.eril-l.org</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b>Subject:</b> [Eril-l] SAGE Research Methods - links to content not working<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Hello,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">We found links to titles on Sage Research Methods not working for us, either a direct link from our catalog or directly from search the database. We get “We’re very sorry, but the page you requested could not be found” instead.
<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Does anyone have the same problem? <o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I’m checking here first to see if this is a wide problem or only applies to us.
<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Thank you.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">ranti.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">--<o:p></o:p></p>
<p class="MsoPlainText">Ranti Junus<o:p></o:p></p>
<p class="MsoPlainText">Systems/E-resources Librarian <o:p></o:p></p>
<p class="MsoPlainText">Library Science & Museum Studies Liaison <o:p></o:p></p>
<p class="MsoPlainText">Michigan State University Libraries, East Lansing, MI 48824, USA<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
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