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<body lang="EN-AU" link="blue" vlink="purple" style="tab-interval:36.0pt;word-wrap:break-word">
<p style="font-family:Calibri;font-size:10pt;color:#FF0000;margin:5pt;font-style:normal;font-weight:normal;text-decoration:none;" align="Center">
OFFICIAL<br>
</p>
<br>
<div>
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US">Hi Flynn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US">Thia has been a long-standing problem for as long
as I can remember, but it looks as though Clarivate may have fixed the problem in the latest version of EndNote
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-no-proof:yes"><img width="654" height="507" id="Picture_x0020_1" src="cid:image001.png@01DB6260.48B6E5D0"></span><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US">We are still on EndNote 21.4 and have not yet been
able to test whether this has solved the problem, but if you are able to upgrade to EndNote 21.5 maybe you can test and let us know.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-fareast-language:EN-US">Vivien<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-GB;mso-no-proof:yes">Vivien Hewitt<b> |</b> Senior Librarian
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-GB;mso-no-proof:yes">WA Country Health Service - Innovation & Development Curtin University<br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes">Building 418, Level 2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-GB;mso-no-proof:yes">410 Brand Drive, Bentley WA 6102
<br>
<span style="color:navy">E: </span></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";mso-no-proof:yes"><a href="mailto:vivien.hewitt@health.wa.gov.au" title="mailto:vivien.hewitt@health.wa.gov.au"><span lang="EN-GB" style="color:navy;mso-ansi-language:EN-GB">vivien.hewitt@health.wa.gov.au</span></a></span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:navy;mso-ansi-language:EN-GB;mso-no-proof:yes"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:navy;mso-no-proof:yes"><a href="https://wachslibrary.health.wa.gov.au/"><span style="color:navy">https://wachslibrary.health.wa.gov.au/</span></a></span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:"Times New Roman";color:navy;mso-ansi-language:EN-GB;mso-no-proof:yes"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="font-size:11.0pt;mso-ansi-language:EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, January 9, 2025 5:31 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] EndNote OpenURL resolver<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hello all, We are running into issues with Endnote and its ability to fetch the pdfs. So for example we have 16 Science direct references that Endnote is unable
to fetch the pdfs. We tested it in our EndNote library. Download the attached .txt<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Hello all,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">We are running into issues with Endnote and its ability to fetch the pdfs. So for example we have 16 Science direct references that Endnote is unable to fetch the
pdfs. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#1F497D"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p class="elementtoproof" style="background:white"><span style="color:#1F497D">We tested it in our EndNote library.</span><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">Download the attached .txt file</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">Open EndNote</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">Go to the File menu tab and select Import</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">Find the attached. txt file</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">For Import Option select: RefMan RIS</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;background:white">
<span style="font-size:11.0pt">Finally click Import</span><span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li></ul>
<p class="elementtoproof" style="background:white"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#1F497D"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424;mso-no-proof:yes"><img border="0" width="426" height="246" id="x_x__x005f_x0000_i1027" src="cid:image002.png@01DB6260.48B6E5D0"></span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#1F497D"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p class="elementtoproof" style="background:white"><span style="color:#1F497D">You will then have the 16 references in your library to then run the Find Full-Text command to test.</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#1F497D"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p class="elementtoproof" style="background:white"><span style="color:#1F497D">This is the OpenURL path is my EndNote settings:
<a href="https://urldefense.com/v3/__https://search.hsl.med.nyu.edu/openurl/01NYU_HS/01NYU_HS:HSL__;!!Lav448XFWxY!6QKMgVL-E2sUpuh6ccZGTxNKeqK-3VLh21yh80EIm_xe8BNZYHb2YUDfjZIMZqomJsq3l5tk5pWX4hkZiQyGi5NfiJ-t$" target="_blank" title="https://search.hsl.med.nyu.edu/openurl/01NYU_HS/01NYU_HS:HSL">
https://search.hsl.med.nyu.edu/openurl/01NYU_HS/01NYU_HS:HSL</a>?</span><o:p></o:p></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424;mso-no-proof:yes"><img border="0" width="474" height="357" id="x_x_Picture_x0020_1" src="cid:image003.png@01DB6260.48B6E5D0"></span><o:p></o:p></p>
<p class="elementtoproof" style="background:white"><o:p> </o:p></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">We tried this route and were unable to get to the fulltext pdfs. When we search for the articles libkey is able to find the pdfs but
it looks like maybe there is something happening with Science direct? I'm not sure if there is a solution but I thought I would put it out there. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">I looked at the links within ScienceDirect in my browser, and it doesn’t seem to match that of the openURL.</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424">For example:</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="margin-left:36.0pt;background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424"><a href="https://urldefense.com/v3/__https://www-sciencedirect-com.ezproxy.med.nyu.edu/science/article/pii/S2152265024002593?via*3Dihub__;JQ!!Lav448XFWxY!6QKMgVL-E2sUpuh6ccZGTxNKeqK-3VLh21yh80EIm_xe8BNZYHb2YUDfjZIMZqomJsq3l5tk5pWX4hkZiQyGi9qXLC6z$" target="_blank" title="https://www-sciencedirect-com.ezproxy.med.nyu.edu/science/article/pii/S2152265024002593?via%3Dihub">https://www-sciencedirect-com.ezproxy.med.nyu.edu/science/article/pii/S2152265024002593?via%3Dihub</a></span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="margin-left:36.0pt;background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424">which points here:
<a href="https://urldefense.com/v3/__https://pdf.sciencedirectassets.com/280646/1-s2.0-S2152265024X00130/1-s2.0-S2152265024002593/main.pdf?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEH0aCXVzLWVhc3QtMSJIMEYCIQD9BUIli94PygP2vObeZTRi193IjfA6osfMmzz92R*2BNaQIhAKfd8Lg8pthj7jAJ92UxRPqG*2F4PwS*2B4zTO*2F5jrd5Ysq0KrMFCGUQBRoMMDU5MDAzNTQ2ODY1IgwKc*2F9ktnwSW4u2Cp0qkAXnNVwv*2Fq9kSvRZSizBV6UYwftG3Fbndiz8FlwJso42Hx6QH4s4hbcL9hwMjXkNao7jyTEcgODgChmEuWTwrEEsm87j5l*2B5cXe92*2FQtkHaGwgXZPR0MEOCYUcczjtY*2Bwgeyt9DeTKniKM0iI8vwJnMPRw4VcySLoWEH3AwLdpHTQ3rd85EwwGwgtftQNsTEHp5GctYokNSz8gUOt3QtiCk4XuCGmGUK1zdfY7mlKZ*2BxAmtn*2BmXqm*2FDIfP6HewQ*2F*2F0LP2IVBSjNvBsqkR5vmYPQiiIl2p4SHHTnjVlv2h5E73LdWX0qtj7h5ZssPtq3gERkZ*2F0SPsk5vXE0bq2nt5i7gsLOmA4tiWIoebzBFpi6sHlrKbklarrIq6AIt3IUNDkfWjOcMnxSppTj*2B4EThjKiRXtJWLIWZLX3zW61zdFiYwC3Iut8mG32GerR6W*2B9AGak92qYymL2AhNgn0OciYCkCXMB*2FlF0Vrjdw16yg91UWXQVd*2Biau8WwRQLZA1bkCUfHas8CMQZjOZ1ah9baTpo3GbyzBYAHQjgHwiwGfJ6DTMK1PbOSWuFOUfJaFEdV8j73WEZHiiNQ9CRDiU0v*2F*2FM3cYGdlFJ2d9X1Tk09ysYu52o6BK1*2B4cd1HDJOpnhdz1Ttgxaabpn06U5LCCAi67O7XkrcntQdm3M9ntQJTyYf5SKfG0lkm*2Bnq0crefDoivn2zigh0lokrY91OyJ*2BCSJHH*2BwRdGpFJbK9*2F4g1u1XEyG5PakspEh8gcBg1xzuoQEz*2Bj6Qkb*2BEj8rTqAeMWBfeduFWaQbOXvWXq5s2*2B84n9lz3KUYNjP5sH*2Frl0D3dKLiLuPd9T9TlCtUwoQvdJF8sZKZBaVvNbB5cgK6Ix7LWlpNaTDDkva7BjqwAbvnACfeS0kFSPSnzpg0r1KECo6QIGeYL*2FbTSyJzQyl7Tnra6rF4L9pAvXpRlm7FHOrXBgg3S2Nr3*2B*2BoyLqUbeBwnceQgIgMNvRtcUOrZM7Aih5zZvjYAgLc*2BL3fy0WXvhRkfvpefKRZ8wnvjbF8cAjbC3apHJVkko3uJPYURhhKz8DkQ8VmbMU2*2Ff5qmKRQ2NzL2LK06F*2Fa1N9eX6bK7sYIwlqoHs*2FsBjn58ZI0sZtF&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20250107T210852Z&X-Amz-SignedHeaders=host&X-Amz-Expires=300&X-Amz-Credential=ASIAQ3PHCVTY43XLNKON*2F20250107*2Fus-east-1*2Fs3*2Faws4_request&X-Amz-Signature=bc6a4211237dcd58551c0a9cd772e3b8eb9469f66e444ac947a20770c8543169&hash=3ffe8490d25474fbad4f3e5868d4c5917a6065784340073d9a9f2e5d9ab146e3&host=68042c943591013ac2b2430a89b270f6af2c76d8dfd086a07176afe7c76c2c61&pii=S2152265024002593&tid=spdf-8ffd0dc1-2e40-46ac-9971-e32fe746f5c6&sid=d3e4d9bf7cf24344d35a9ee1f18522780330gxrqa&type=client&tsoh=d3d3LXNjaWVuY2VkaXJlY3QtY29tLmV6cHJveHkubWVkLm55dS5lZHU*3D&ua=0f155d0906510a0d005957&rr=8fe6ecf62df74398&cc=us__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUl!!Lav448XFWxY!6QKMgVL-E2sUpuh6ccZGTxNKeqK-3VLh21yh80EIm_xe8BNZYHb2YUDfjZIMZqomJsq3l5tk5pWX4hkZiQyGi5VVr20o$" target="_blank" title="https://pdf.sciencedirectassets.com/280646/1-s2.0-S2152265024X00130/1-s2.0-S2152265024002593/main.pdf?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEH0aCXVzLWVhc3QtMSJIMEYCIQD9BUIli94PygP2vObeZTRi193IjfA6osfMmzz92R%2BNaQIhAKfd8Lg8pthj7jAJ92UxRPqG%2F4PwS%2B4zTO%2F5">
https://pdf.sciencedirectassets.com/280646/1-s2.0-S2152265024X00130/1-s2.0-S2152265024002593/main.pdf</a> (this link is actually very long, but I cut it down visually – the hyperlink should still work)</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424">Which lead me to this subject guide:</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424"><a href="https://wachslibrary.health.wa.gov.au/endnote/fulltext#:~:text=Note%20that%20'Find%20full%20text,will%20not%20work%20with%20EndNote" target="_blank" title="https://wachslibrary.health.wa.gov.au/endnote/fulltext#:~:text=Note%20that%20'Find%20full%20text,will%20not%20work%20with%20EndNote">https://wachslibrary.health.wa.gov.au/endnote/fulltext#:~:text=Note%20that%20'Find%20full%20text,will%20not%20work%20with%20EndNote</a>.</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424">Where they state:</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-fareast-font-family:Calibri;color:#242424">Note that ‘Find full text’ will work well for many journals but will not work for some where full text access is in fact
available.</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p></o:p></span></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">Elsevier ScienceDirect and some other publishers have linking structures that will not work with EndNote. The pdf can be downloaded
to the desktop and attached to the citation from there. If anyone has any thoughs I'm all hears.</span><o:p></o:p></p>
<p class="elementtoproof" style="background:white"><o:p> </o:p></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">Thanks for your help! </span><o:p></o:p></p>
<p class="elementtoproof" style="background:white"><o:p> </o:p></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">Take care,</span><o:p></o:p></p>
<p class="elementtoproof" style="background:white"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:#242424">Flynn </span><o:p></o:p></p>
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