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<p class="MsoNormal">Yeah, having similar issues.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jon<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Jon Hansen (he/him)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Suffolk University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">617.973.1120<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:Jon.Hansen@suffolk.edu">Jon.Hansen@suffolk.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, October 31, 2024 10:13 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] [Eril-l] Problems accessing Springer and Nature content<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;color:black"> This email originated from outside of the University. Do not click links or open attachments
unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Is anyone unable to access Springer and Nature content? When we attempt to access books or journals we get error messages. Below are a few examples:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The following url for an article in European child & adolescent psychiatry also leads to a SpringerLink page with a "Service unavailable" message:<br>
<br>
<a href="https://link.springer.com/article/10.1007/s00787-023-02320-7" target="_blank">https://link.springer.com/article/10.1007/s00787-023-02320-7</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><img border="0" width="495" height="331" style="width:5.1562in;height:3.4479in" id="_x0000_i1025" src="cid:image001.png@01DB2B7F.0B857C20" alt="image.png"><br>
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The following url for the Nature journal Bone Marrow Transplantation leads to a <a href="http://nature.com/" target="_blank">nature.com</a> page with "Server error" message:<br>
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<a href="https://www.nature.com/bmt/" target="_blank">https://www.nature.com/bmt/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><img border="0" width="495" height="203" style="width:5.1562in;height:2.1145in" id="_x0000_i1026" src="cid:image002.png@01DB2B7F.0B857C20" alt="image.png"><br>
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The following url for the book Influence of WTO and Global Dynamics on Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:<br>
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<a href="https://link.springer.com/10.1007/978-981-99-7375-0" target="_blank">https://link.springer.com/10.1007/978-981-99-7375-0</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><img border="0" width="495" height="195" style="width:5.1562in;height:2.0312in" id="_x0000_i1027" src="cid:image003.png@01DB2B7F.0B857C20" alt="image.png"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We've contacted Springer about this issue and are waiting for a response.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"><o:p></o:p></span></p>
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