<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The journals just started working for us again a moment ago. While I have not received an official “We’re back!” message from the vendor, it seems that the issue has been resolved.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Erin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;"><table dir="ltr" cellpadding="0" cellspacing="0" border="0" style="width:100%;direction:ltr;border-collapse:collapse;font-size:1px;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;"><tr style="font-size:13.33px;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"><span style="font-family:'template-In8CYLd_Ee2o4AAiSCOMRw';"></span><span style="font-family:'zone-1';"></span><span style="font-family:'zones-AQ';"></span></span><br /></td></tr><tr style="font-size:0;"><td align="left" style="padding:15px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Erin</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <br /></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Wentz</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">, </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">MSLIS</td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#000001;font-style:italic;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Electronic Resources Librarian, Assistant Professor</td></tr></table></td></tr><tr style="font-size:13.33px;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Library and Learning Resources</td></tr></table></td></tr><tr style="font-size:0;line-height:normal;"><td align="left" style="padding:15px 0 0;vertical-align:top;"><a href="https://www.mcphs.edu/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image431996.png@518E701E.56A35421" width="310" height="65" border="0" alt="" style="width:310px;min-width:310px;max-width:310px;height:65px;min-height:65px;max-height:65px;font-size:0;" /></a></td></tr><tr style="font-size:0;"><td align="left" style="padding:15px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#000001;font-style:normal;white-space:nowrap;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">179 Longwood Avenue</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">, </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Boston</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <br /></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">MA</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <br /></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">02115</td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:13.33px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="tel:617.732.2810" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;">617.732.2810</a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <br /></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">F </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="fax:617.278.1566" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;">617.278.1566</a></td></tr></table></td></tr><tr style="font-size:13.33px;font-weight:400;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">erin.wentz@mcphs.edu</td></tr><tr style="font-size:13.33px;font-weight:700;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="http://www.mcphs.edu/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#0563C1;">www.mcphs.edu</a></td></tr></table></td></tr><tr style="font-size:12px;color:#000001;font-style:italic;font-weight:700;white-space:normal;"><td align="left" style="padding:15px 0 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">Confidentiality Note:<span style="font-weight:400;"> This email, and any attachment to it, is intended to be confidential and might be legally privileged. It is intended solely for the use of the addressee. If you are not the intended recipient, you are hereby notified that reading, copying, disseminating or distributing this email is strictly prohibited. If you have received this email in error, please immediately return it to the sender and delete it from your system. Thank you.</span></td></tr></table></td></tr></table></div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, October 31, 2024 10:26 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [EXT]: Re: [Eril-l] Problems accessing Springer and Nature content<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid black 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" align="center" style="text-align:center;line-height:12.0pt;background:red">
<b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">CAUTION: This email originated from outside of MCPHS. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Same here in Rochester. Very “scary” situation for us on Halloween!
</span><span style="font-size:13.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Linette<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="60" style="width:45.0pt;border-collapse:collapse">
<tbody>
<tr>
<td style="border:none;border-top:solid black 1.5pt;padding:0in 0in 9.0pt 0in"></td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#F76902">Linette Koren
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">She/Her/Hers
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Manager of Electronic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">RIT Libraries
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Academic Affairs
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Rochester Institute of Technology</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Wallace Library 1520</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">90 Lomb Memorial Drive
<br>
Rochester NY 14623 </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
<a href="https://www.rit.edu/library"><span style="color:#0563C1">https://www.rit.edu/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">W: </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">585-475-6123
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:lxkwml@rit.edu"><span style="color:#000001">lxkwml@rit.edu</span></a>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="60" style="width:45.0pt;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:9.0pt 0in 0in 0in"></td>
</tr>
<tr>
<td style="border:none;border-top:solid black 1.5pt;padding:0in 0in 9.0pt 0in"></td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><a href="https://www.rit.edu/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none"><img border="0" width="250" height="55" style="width:2.6041in;height:.5763in" id="Picture_x0020_1" src="cid:image001.png@01DB2B83.6B620E20" alt="RIT | Rochester Institute of Technology"></span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">CONFIDENTIALITY NOTICE</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">: The contents of this email message and any attachments are intended
solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error,
please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly
prohibited. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, October 31, 2024 10:13 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Problems accessing Springer and Nature content<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Is anyone unable to access Springer and Nature content? When we attempt to access books or journals we get error messages. Below are a few examples:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The following url for an article in European child & adolescent psychiatry also leads to a SpringerLink page with a "Service unavailable" message:<br>
<br>
<a href="https://link.springer.com/article/10.1007/s00787-023-02320-7" target="_blank">https://link.springer.com/article/10.1007/s00787-023-02320-7</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="331" style="width:5.1527in;height:3.4444in" id="_x0000_i1026" src="cid:image002.png@01DB2B83.6B620E20" alt="image.png"><br>
<br>
The following url for the Nature journal Bone Marrow Transplantation leads to a <a href="http://nature.com/" target="_blank">nature.com</a> page with "Server error" message:<br>
<br>
<a href="https://www.nature.com/bmt/" target="_blank">https://www.nature.com/bmt/</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="203" style="width:5.1527in;height:2.118in" id="_x0000_i1027" src="cid:image003.png@01DB2B83.6B620E20" alt="image.png"><br>
<br>
The following url for the book Influence of WTO and Global Dynamics on Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:<br>
<br>
<a href="https://link.springer.com/10.1007/978-981-99-7375-0" target="_blank">https://link.springer.com/10.1007/978-981-99-7375-0</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="195" style="width:5.1527in;height:2.0347in" id="_x0000_i1028" src="cid:image004.png@01DB2B83.6B620E20" alt="image.png"><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We've contacted Springer about this issue and are waiting for a response.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>