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Not working here either - apparently widespread. (We are in southcentral Pennsylvania.)</div>
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Theresa Arndt</div>
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Dickinson College Library</div>
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arndtt@dickinson.edu</div>
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she/her/hers</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Thursday, October 31, 2024 10:16 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Problems accessing Springer and Nature content</font>
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<p class="x_MsoNormal"><span style="font-size:11.0pt">Yes, same here. I put in a ticket with Springer.
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<p class="x_MsoNormal"><span style="font-size:11.0pt">Sarah</span></p>
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<p class="x_MsoNormal"><b><span style="font-family:"Aptos Display",sans-serif; color:black">Sarah Mueth</span></b><b><span style="font-family:"Aptos Display",sans-serif; color:black"></span></b></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; color:black">Serials & Electronic Resources Librarian</span><span style="font-size:11.0pt; color:black"></span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; color:black"><a href="http://library.uncw.edu/" originalsrc="http://library.uncw.edu/" shash="mmjODUjkSXJzqGPLiovAd8nEqt38J/QoPX/hnbCEWsJoamhlYDw+YAVSvyy2VLf3nDyLZw0D9fCUwbx75BtGGX1KM3JdwkEex3Qeg3mtMCw+83hbpaiqxmI7Sa4+YxAlSSBYAWbcDUDF6VzLvBngfvdxetRwAF5+jU5hS2BTmco="><span style="color:#467886">UNCW
Library</span></a></span><span style="font-size:11.0pt; color:black"></span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; color:black">910-962-2497</span><span style="font-size:11.0pt; color:black"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, October 31, 2024 10:13 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Problems accessing Springer and Nature content</span></p>
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<p><b><span style="color:#007073">[<i>This email originated from outside of UNCW</i>]</span></b><span style="color:#007073"></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif">Hello,</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif">Is anyone unable to access Springer and Nature content? When we attempt to access books or journals we get error messages. Below are a few examples:</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif">The following url for an article in European child & adolescent psychiatry also leads to a SpringerLink page with a "Service unavailable" message:<br>
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<a href="https://link.springer.com/article/10.1007/s00787-023-02320-7" originalsrc="https://link.springer.com/article/10.1007/s00787-023-02320-7" shash="G5MWlstoohC0R36wsakD9Ip5WBplcvQDRXm4xK5Z4HeVnRF1eVeEkeXraFz/QK2yc/4ffkf6X9ld+RDkwgxGjsazpvJGGYkRpYUBY5lUsnZVNuv4d3eBEPxitLdF7Stm5W5q1+zBFahDWxYUot1T/HhYkUm5vu34NPtIhgNvr1I=" target="_blank">https://link.springer.com/article/10.1007/s00787-023-02320-7</a></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="494" height="331" id="x__x0000_i1027" style="width:5.15in; height:3.45in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DB2B7D.F0459540"></span><span style="font-family:"Arial",sans-serif"><br>
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The following url for the Nature journal Bone Marrow Transplantation leads to a <a href="http://nature.com/" originalsrc="http://nature.com/" shash="sIdVAuvwMalBh5t17Cowl2w6o5rxh58vamkJiRwcK6i0wWe0RB8tBgvt5NvSfCy4I5OY8+jPEy4lRTr1EZMDODwncEYwk9Clf2U3UCxY1sQecPRsAs373+xspw71v4ACueDe2yWXOWICw8YQ/fJyjgaWU5I+p2PJP1UtzOkczaU=" target="_blank">nature.com</a> page
with "Server error" message:<br>
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<a href="https://www.nature.com/bmt/" originalsrc="https://www.nature.com/bmt/" shash="H8pZWMG7Ewa64obb+UpCzLkhl9FthO6Owv/cdWMX3WKAJvWsVoeDNL4wRdUetc3bsGc9h69NWjM/pdsopJbWe1FQl5xYEdhfhuYPYrk05cSigRcsbJ7DYxJbL7sxPueIU8vUQJSkHC03dwhDjD9+/kEwvaywIBaY00OM5fUcOnc=" target="_blank">https://www.nature.com/bmt/</a></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="203" id="x_Picture_x0020_2" style="width:5.1583in; height:2.1166in" data-outlook-trace="F:1|T:1" src="cid:image002.png@01DB2B7D.F0459540"></span><span style="font-family:"Arial",sans-serif"><br>
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The following url for the book Influence of WTO and Global Dynamics on Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:<br>
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<a href="https://link.springer.com/10.1007/978-981-99-7375-0" originalsrc="https://link.springer.com/10.1007/978-981-99-7375-0" shash="TmhMTXFY3OMblB+3ZCFgyJqJVphbRXcFegBuGFQp3TJRSE2jfP394icCNJP3nLh8be7K2I4hLXwU0AXJ31bB8FmR9X8+Yl9G7cygvQJgeaqhdsp2daPBTFzuQ2xyWTK+ASVKAgueLHRvcO48keIDWfHexKByHMojStyg5bF5HfQ=" target="_blank">https://link.springer.com/10.1007/978-981-99-7375-0</a></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="195" id="x_Picture_x0020_1" style="width:5.1583in; height:2.0333in" data-outlook-trace="F:1|T:1" src="cid:image003.png@01DB2B7D.F0459540"></span><span style="font-family:"Arial",sans-serif"></span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif">We've contacted Springer about this issue and are waiting for a response.</span></p>
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<p class="x_MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you,</span></p>
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<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Kenyon Stuart</p>
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<p class="x_MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit</p>
<p class="x_MsoNormal">320 Harlan Hatcher Graduate Library</p>
<p class="x_MsoNormal">University of Michigan</p>
<p class="x_MsoNormal">Ann Arbor, Michigan 48109-1190 USA</p>
<p class="x_MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"></span></p>
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