<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Hello,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">I received a response from Springer indicating they know about this problem. It's a widespread issue affecting multiple institutions and Springer is working on it.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Best,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div style="text-align:left">Kenyon Stuart</div><div><div style="text-align:left"><span style="color:rgb(34,34,34)">Electronic</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Resource</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Management</span> Unit</div><div style="text-align:left">320 Harlan Hatcher Graduate Library</div><div style="text-align:left">University of Michigan</div><div style="text-align:left">Ann Arbor, Michigan 48109-1190 USA</div><font color="#000000"><div style="text-align:left"><font color="#000000">email:</font><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br></a></span></div></font></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Oct 31, 2024 at 10:15 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Hello,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Is anyone unable to access Springer and Nature content? When we attempt to access books or journals we get error messages. Below are a few examples:</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><div class="gmail_default">The following url for an article in European child & adolescent psychiatry also leads to a SpringerLink page with a "Service unavailable" message:<br><br><a href="https://link.springer.com/article/10.1007/s00787-023-02320-7" target="_blank">https://link.springer.com/article/10.1007/s00787-023-02320-7</a></div><div class="gmail_default"><br></div><div class="gmail_default"><img src="cid:ii_m2xd7cf90" alt="image.png" width="495" height="331" style="outline: 0px;"><br><br>The following url for the Nature journal Bone Marrow Transplantation leads to a <a href="http://nature.com/" target="_blank">nature.com</a> page with "Server error" message:<br><br><a href="https://www.nature.com/bmt/" target="_blank">https://www.nature.com/bmt/</a></div><div class="gmail_default"><br></div><div class="gmail_default"><img src="cid:ii_m2xd8s4b2" alt="image.png" width="495" height="203" style="outline: 0px;"><br><br>The following url for the book Influence of WTO and Global Dynamics on Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:<br><br><a href="https://link.springer.com/10.1007/978-981-99-7375-0" target="_blank">https://link.springer.com/10.1007/978-981-99-7375-0</a></div><div class="gmail_default"><br></div><div class="gmail_default"><img src="cid:ii_m2xd83kj1" alt="image.png" width="495" height="195" style="outline: 0px;"></div></div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div style="text-align:left"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">We've contacted Springer about this issue and are waiting for a response.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Thank you,</div><br></div><div style="text-align:left">Kenyon Stuart</div><div><div style="text-align:left"><span style="color:rgb(34,34,34)">Electronic</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Resource</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Management</span> Unit</div><div style="text-align:left">320 Harlan Hatcher Graduate Library</div><div style="text-align:left">University of Michigan</div><div style="text-align:left">Ann Arbor, Michigan 48109-1190 USA</div><font color="#000000"><div style="text-align:left"><font color="#000000">email:</font><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br></a></span></div></font></div></div></div></div></div></div>
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