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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Same here in Rochester. Very “scary” situation for us on Halloween!
</span><span style="font-size:13.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Linette<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#F76902">Linette Koren
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">She/Her/Hers
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Manager of Electronic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">RIT Libraries
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Academic Affairs
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Rochester Institute of Technology</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Wallace Library 1520</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">90 Lomb Memorial Drive
<br>
Rochester NY 14623 </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
<a href="https://www.rit.edu/library"><span style="color:#0563C1">https://www.rit.edu/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">W: </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">585-475-6123
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:lxkwml@rit.edu"><span style="color:#000001">lxkwml@rit.edu</span></a>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://www.rit.edu/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none"><img border="0" width="250" height="55" style="width:2.6041in;height:.5729in" id="Picture_x0020_1" src="cid:image001.png@01DB2B7F.38509E10" alt="RIT | Rochester Institute of Technology"></span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">CONFIDENTIALITY NOTICE</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">: The contents of this email message and any attachments are intended
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please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly
prohibited. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, October 31, 2024 10:13 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Problems accessing Springer and Nature content<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Is anyone unable to access Springer and Nature content? When we attempt to access books or journals we get error messages. Below are a few examples:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The following url for an article in European child & adolescent psychiatry also leads to a SpringerLink page with a "Service unavailable" message:<br>
<br>
<a href="https://link.springer.com/article/10.1007/s00787-023-02320-7" target="_blank">https://link.springer.com/article/10.1007/s00787-023-02320-7</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="331" style="width:5.1562in;height:3.4479in" id="_x0000_i1025" src="cid:image002.png@01DB2B7F.38509E10" alt="image.png"><br>
<br>
The following url for the Nature journal Bone Marrow Transplantation leads to a <a href="http://nature.com/" target="_blank">nature.com</a> page with "Server error" message:<br>
<br>
<a href="https://www.nature.com/bmt/" target="_blank">https://www.nature.com/bmt/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="203" style="width:5.1562in;height:2.1145in" id="_x0000_i1026" src="cid:image003.png@01DB2B7F.38509E10" alt="image.png"><br>
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The following url for the book Influence of WTO and Global Dynamics on Trade Flows leads to a BMC/Springer Open page with a "Page not found" error:<br>
<br>
<a href="https://link.springer.com/10.1007/978-981-99-7375-0" target="_blank">https://link.springer.com/10.1007/978-981-99-7375-0</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="495" height="195" style="width:5.1562in;height:2.0312in" id="_x0000_i1027" src="cid:image004.png@01DB2B7F.38509E10" alt="image.png"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We've contacted Springer about this issue and are waiting for a response.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"><o:p></o:p></span></p>
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