<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Hello Jesse,</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
One of the issues that we encountered when we first switched was that not all publishers supported displaying within a frame for Full Text Finder...resulting in an error message. I can't recall what the error message was because it was 3 years ago. </div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Check this article out on EBSCO Connect: <a href="https://connect.ebsco.com/s/article/How-to-Control-Full-Text-Finder-Linking-Behavior-when-Choosing-to-Bypass-the-Menu" id="LPlnk636503">
https://connect.ebsco.com/s/article/How-to-Control-Full-Text-Finder-Linking-Behavior-when-Choosing-to-Bypass-the-Menu</a></div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Hope this helps. </div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thanks!</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tracie Seurer, MLIS</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Electronic Resource Librarian</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tomlinson Library </div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Colorado Mesa University & CMU Tech</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<a href="mailto:tseurer@coloradomesa.edu" title="tseurer@coloradomesa.edu">tseurer@coloradomesa.edu</a></div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
970-248-1520</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<img id="image_0" width="418" height="96" style="width: 418px; height: 96px;" data-outlook-trace="F:1|T:1" src="cid:4240f49a-7491-479a-b813-929dbf2844fd"><br>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Monday, October 21, 2024 1:14 PM<br>
<b>To:</b> eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] 500 Errors and New Full Text Finder Link Resolver User Interface</font>
<div> </div>
</div>
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
@font-face
{font-family:Aptos}
p.x_MsoNormal, li.x_MsoNormal, div.x_MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Aptos",sans-serif}
span.x_EmailStyle17
{font-family:"Aptos",sans-serif;
color:windowtext}
.x_MsoChpDefault
{font-size:11.0pt}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
div.x_WordSection1
{}
-->
</style>
<div lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="x_WordSection1">
<p class="x_MsoNormal">Hello, everyone,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">We recently started using EBSCO’s new Full Text Finder link resolver UI and have encountered intermittent 500 errors via the new URL.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Has anyone else who made the switch experienced this?</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thanks so much!</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Best,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">-Jesse</p>
<p class="x_MsoNormal"> </p>
<div>
<div>
<div>
<div>
<div>
<p class="x_MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Jesse Flavin </span></i><span style="font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Electronic Resources & Description Librarian </span></i><span style="font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Falvey Library </span></i><span style="font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Villanova University </span></i><span style="font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Villanova PA 19085 </span></i><span style="font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><i><span style="">610-519-6740 </span></i><span style=""></span></p>
</div>
</div>
</div>
</div>
</div>
<p class="x_MsoNormal"> </p>
</div>
</div>
</body>
</html>