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<p class="MsoNormal"><span style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We’re using the IncludeFile line so that wasn’t the problem for us. One of my colleagues let me know yesterday around 4:30 that it was working for her but I haven’t heard back from Emerald support about why
this happened.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">~Elizabeth<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;mso-ligatures:standardcontextual">Elizabeth McCormick (she/her)<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:standardcontextual">Systems Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;mso-ligatures:standardcontextual">Phone</span></b><span style="font-size:10.0pt;mso-ligatures:standardcontextual"> 540-831-5635<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;mso-ligatures:standardcontextual">Email</span></b><span style="font-size:10.0pt;mso-ligatures:standardcontextual">
<a href="mailto:emccormick@radford.edu"><span style="color:#467886">emccormick@radford.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:standardcontextual">McConnell Library, Radford University<br>
801 East Main Street, Radford, VA 24142<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, August 6, 2024 4:12 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Problems with Emerald?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="color:black;background:#FFFFC8">NOTICE:</span></b><span style="color:black;background:#FFFFC8"> This email originated externally. It is not from a Radford University account. Use caution responding,
opening attachments, or clicking links.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">We just updated our Proxy stanza to the one
<a href="https://help.oclc.org/Library_Management/EZproxy/EZproxy_database_stanzas/Database_stanzas_E/Emerald_Insight" title="https://help.oclc.org/Library_Management/EZproxy/EZproxy_database_stanzas/Database_stanzas_E/Emerald_Insight">
currently recommended</a> on OCLC's website, and it's now working for us. It doesn't seem to be a new update, so I don't know why it suddenly stopped working. Hopefully this works for you all!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Allison<o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0C64C0">Allison E. McCue, MLIS
</span><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">(she/her)</span></i><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">Library Associate | Electronic Resources</span><span style="font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B"><br>
Saint Louis University</span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">Pius XII Memorial Library</span><span style="font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0C64C0"><a href="mailto:allison.mccue@slu.edu" title="mailto:allison.mccue@slu.edu">allison.mccue@slu.edu</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E"> |
314-977-3130 | </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0C64C0"><a href="http://lib.slu.edu/" target="_blank" title="lib.slu.edu"><span style="color:#0C64C0">lib.slu.edu</span></a> </span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Tuesday, August 6, 2024 2:44 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [External] Re: [Eril-l] Problems with Emerald?</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Same here! Allison E. McCue, MLIS (she/her) Library Associate | Electronic Resources Saint Louis University Pius XII Memorial Library allison.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">mccue@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">slu.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">edu
| 314-977-3130 | lib.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">slu.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">edu
From: Eril-l <eril-l-bounces@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">lists.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">eril-l.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">org>
on<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Same here!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0C64C0">Allison E. McCue, MLIS
</span><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">(she/her)</span></i><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">Library Associate | Electronic Resources</span><span style="font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B"><br>
Saint Louis University</span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2B2B2B">Pius XII Memorial Library</span><span style="font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0C64C0"><a href="mailto:allison.mccue@slu.edu" title="mailto:allison.mccue@slu.edu">allison.mccue@slu.edu</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E"> |
314-977-3130 | </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0C64C0"><a href="http://lib.slu.edu/" target="_blank" title="lib.slu.edu"><span style="color:#0C64C0">lib.slu.edu</span></a> </span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#2B2B2B"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Tuesday, August 6, 2024 2:38 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [External] Re: [Eril-l] Problems with Emerald?</span> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">We are!!! Amy Fry Associate Professor, E-Resources Management Librarian University of Illinois at Urbana-Champaign Acquisitions & Cataloging Services, 1 Main Library
1408 W. Gregory Drive, M/C 522 Urbana, IL 61801 217.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">265.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">9480
amyfry@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">illinois.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">edu<o:p></o:p></span></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt">We are!!!</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Amy Fry</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Associate Professor, E-Resources Management Librarian</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">University of Illinois at Urbana-Champaign</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Acquisitions & Cataloging Services, 1 Main Library</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">1408 W. Gregory Drive, M/C 522</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Urbana, IL 61801</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">217.265.9480</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:amyfry@illinois.edu">amyfry@illinois.edu</a></span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.com/v3/__https:/experts.illinois.edu/en/persons/amy-lynn-fry__;!!K543PA!Jt3NSPsx1d3hiQXYcZ6tJ_KxXgmuVUzNh_z91KVsPe0TTFenGJEvg268reWsnTfhfw722X41dlCn9O3JkdtRBto$">https://experts.illinois.edu/en/persons/amy-lynn-fry</a></span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, August 6, 2024 2:26 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Problems with Emerald?</span><o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black">Hi,</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black">I've sent emails to Emerald support and our sales rep to find out why our proxy server has been blocked. Is anyone else having the same problem?</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black">Thanks,</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black">~Elizabeth</span><o:p></o:p></p>
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