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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Our proxy access is working. Interestingly, about a month ago, we received a communication from Emerald about a “health check.” It read in part:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">“As the registered Account Administrator for your Emerald account, we invite you to conduct an Institutional Health-check to ensure that your current authentication
methods are up to date via the Account Management Portal (AMP). . . . Please make sure that your IPs are listed correctly, and that any proxy IPs are appropriately marked. “<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">When I logged in, I noticed that our IP range was listed correctly, but labelled “Not proxy.” I reached out to them and provided the IP address of our EZproxy
server, which is included in our IP range. They added a second line to the list, which is labelled “Proxy.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I wonder if the outages people are seeing is related somehow.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Linda<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Linda J. Fox<br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Electronic Resources and Acquisitions Associate</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">(816) 235-5290<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><a href="mailto:foxlj@umkc.edu">foxlj@umkc.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">University of Missouri - Kansas City<br>
Miller Nichols Library <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Electronic Resources & Acquisitions<br>
800 E 51<sup>st</sup> Street<br>
Kansas City, MO 64110<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><a href="https://library.umkc.edu/">https://library.umkc.edu</a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, August 6, 2024 2:52 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Problems with Emerald?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFC7CE"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C0006">WARNING:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> This message
has originated from an External Source. This may be a phishing expedition that can result in unauthorized access to our IT System. Please use proper judgment and caution when opening attachments, clicking links, or responding to this email.<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="878" height="267" style="width:9.1458in;height:2.7812in" id="Picture_x0020_2" src="cid:image001.jpg@01DAE816.768EB740"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks for letting us know…we are too!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Linette<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#F76902">Linette Koren
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">She/Her/Hers
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Manager of Electronic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">RIT Libraries
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Academic Affairs
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Rochester Institute of Technology</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">Wallace Library 1520</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">90 Lomb Memorial Drive
<br>
Rochester NY 14623 </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
<a href="https://www.rit.edu/library"><span style="color:#0563C1">https://www.rit.edu/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#000001">W: </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">585-475-6123
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:lxkwml@rit.edu"><span style="color:#000001">lxkwml@rit.edu</span></a>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://www.rit.edu/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none"><img border="0" width="250" height="55" style="width:2.6041in;height:.5729in" id="Picture_x0020_1" src="cid:image002.png@01DAE816.768EB740" alt="RIT | Rochester Institute of Technology"></span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">CONFIDENTIALITY NOTICE</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#000001">: The contents of this email message and any attachments are intended
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please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly
prohibited. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, August 6, 2024 3:41 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Problems with Emerald?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We are also.<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">On Tue, Aug 6, 2024 at 3:39 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<o:p></o:p></p>
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<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt">We are!!!</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Amy Fry</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Associate Professor, E-Resources Management Librarian</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">University of Illinois at Urbana-Champaign</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Acquisitions & Cataloging Services, 1 Main Library</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">1408 W. Gregory Drive, M/C 522</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Urbana, IL 61801</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">217.265.9480</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:amyfry@illinois.edu" target="_blank">amyfry@illinois.edu</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://experts.illinois.edu/en/persons/amy-lynn-fry" target="_blank">https://experts.illinois.edu/en/persons/amy-lynn-fry</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, August 6, 2024 2:26 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] Problems with Emerald?</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Hi,</span><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">I've sent emails to Emerald support and our sales rep to find out why our proxy server has been blocked. Is anyone else having the same problem?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> </span><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Thanks,</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">~Elizabeth</span><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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</blockquote>
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<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span class="gmailsignatureprefix">-- </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888">Mary Beth Holm<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Electronic Resources Librarian<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Virginia Commonwealth University<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">VCU Libraries<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">901 Park Ave / PO Box 842033<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Richmond, VA 23284-2033<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Email: <a href="mailto:holmm@vcu.edu" target="_blank">
holmm@vcu.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">PH: 804-827-0925<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Fax: 804-828-5672<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p>
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<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif;color:#767171">My working day may not be your working day. Please don't feel obligated to respond to this email outside your normal work hours.</span></i><span style="color:#888888"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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