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It's also worth noting that if you have made the move to New UI, your patrons won't be able to "migrate" their Classic UI saved searches, folders, etc. to New UI until sometime in 2025.</div>
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And if you do use SSO and IP in a mixed environment, as we do, patrons even just in Classic can find themselves with a direct-login account and a separate auto-SSO-made account with different stuff saved in each.</div>
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It is possible in Classic UI to log out of the SSO one to get back over to the direct-login one within a session, but the sequence can be a bit confusing.</div>
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I haven't tried these issues in New UI yet.</div>
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<span style="background-color: rgb(255, 255, 255);">Melissa Belvadi</span></div>
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mbelvadi@upei.ca</div>
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Make an appointment: https://mbelvadi.youcanbook.me/</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Tuesday, July 16, 2024 10:21 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Question about EBSCO and SSO authentication</font>
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<p class="x_MsoNormal"><span style="">Hello Laura,</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
<p class="x_MsoNormal"><span style="">The library at Angelo State University just implemented SSO authentication for our all our EBSCO products (EDS + various databases), and it works just as you stated, in that users have to authenticate into the EBSCO platform
using their campus login credentials, unless they have already authenticated into another campus SSO platform such as Blackboard and are using the same browser to access both.</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
<p class="x_MsoNormal"><span style="">Once authenticated, users are automatically and seamlessly logged into their EBSCO account. Whether they use the Folder feature or not is their choice.</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
<p class="x_MsoNormal"><span style="">I had to change all the pertinent EBSCO URLs as the new ones do not reference our proxy server at all.<span style="">
</span>As a matter of fact, if our users try to access any of our EBSCO resources via the old proxied URL, they are greeted by an error message very similar to the one below:</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
<p class="x_MsoNormal"><span style=""><img width="264" height="201" id="x_image_0" data-outlook-trace="F:1|T:1" src="cid:image002.png@01DAD759.299A2500"></span></p>
<p class="x_MsoNormal"><span style="">Let me know if you have further questions or need additional information.</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
<p class="x_MsoNormal"><span style="">Thank you,</span></p>
<p class="x_MsoNormal"><span style=""> </span></p>
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<p class="x_MsoNormal"><b><span style="">From:</span></b><span style=""> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf <span class="x_GramE">Of</span> </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 16, 2024 7:49 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Question about EBSCO and SSO authentication</span></p>
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</span></b><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:black">This email originated from outside of Angelo State University. Do not click on links or open attachments unless you recognize the sender and know the content is safe.</span><span style=""></span></p>
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<p class="x_MsoNormal">Hello</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">We are in the process of setting up SSO authentication for our EBSCO databases. If you have done this, I have a couple of questions.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Current Situation (without SSO): A patron accesses a database via IP or proxy authentication. Once in EBSCO, patrons can view articles and book chapters without further having to authenticate. However, if they want to save a search,
create an alert or download a whole eBook, they have to create an EBSCO account and sign in.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Our hope was that with SSO, the only change in this scenario would be the patron logs in with their campus credentials.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">We are being told that if a patron accesses via IP or proxy, they will not be able to use their campus credentials for their EBSCO account. From what I understand, the SSO authentication would have to happen at the point they enter an
EBSCO and at that point they are already logged into their EBSCO account. Is this your experience on your campus? This seems to create an extra layer of friction in that the majority of our users do not utilize a personal account on EBSCO. Most are just
viewing articles or book chapters.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">I would appreciate hearing how SSO access works on your campus.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thank you,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Laura Vogler</p>
<p class="x_MsoNormal">Associate Library Director</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal"><span style="color:#C00000"><a href="https://urldefense.com/v3/__https:/library.wabash.edu/__;!!KGfBWX4!pbZzkjPp3NukjZuJnnXZxw8H1MflOgxS1DaIYziC9Y-ePWVXgT2usfjE9HA7rEDLqHul6-tMjg9lpM8yC8u7jswjtA$"><span style="color:#C00000">Wabash College
Lilly Library</span></a> | 301 W Wabash Ave | Crawfordsville IN 47933 | P: 765.361.6215</span></p>
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