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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">We are seeing the same issue here. I reported it this morning but haven’t heard back from the vendor yet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Jocelyn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Jocelyn A. Lewis</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Head, Resource Acquisition </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">George Mason University Libraries</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">4400 University Dr. MSN 2FL</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Fairfax, VA 22030-4444</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">703-993-2204</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:jlewis21@gmu.edu" title="mailto:jlewis21@gmu.edu"><span style="color:#0C6EEB">jlewis21@gmu.edu</span></a></span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Date: </b>Monday, May 20, 2024 at 1:05</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="font-size:12.0pt;color:black">PM<br>
<b>To: </b>eril-l@lists.eril-l.org <eril-l@lists.eril-l.org><br>
<b>Subject: </b>[Eril-l] Checkpoint access problems<o:p></o:p></span></p>
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<p class="MsoNormal">We suddenly started seeing the below error message with Checkpoint today, so I wanted to see if anyone else in this great big world of electronic resources has had similar problems/knows how it can be resolved. I have reached out to Checkpoint
about it too. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">LOGIN<o:p></o:p></p>
<p class="MsoNormal">Login Error!<o:p></o:p></p>
<p class="MsoNormal">We are unable to connect you directly to Checkpoint. Please try again later or contact your librarian for more information.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">________________________________</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">Sarah Mueth</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">Serials & Electronic Resources Librarian</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">Randall Library, UNCW</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">910-962-2497</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black">she/her/hers</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black"><a href="https://uncw.libcal.com/appointments/mueths/e-resources">Schedule an appointment</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:black"> </span><o:p></o:p></p>
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