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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">We are not seeing this error at EFSC in Florida, not in Chrome and not in Firefox either.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Sarah M. Paige<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Program Manager, Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Assistant Professor / Online Learning Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Eastern Florida State College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">250 Community College Parkway<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Building 2, Rm. 232J<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Palm Bay, FL 32909<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">321-433-5262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><a href="mailto:paiges@easternflorida.edu"><span style="color:#0563C1">paiges@easternflorida.edu</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.facebook.com/EasternFlorida__;!!MXVguWEtGgZw!JLXRnazXcAK-oUV0FIyDa2ZqoL8LwByVZRP9Dm_u6SKjnJ-w6ZylECawTII3ID-4k_Fmsdw8I_PHV1EhPrMRrld49UXx$"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="28" height="29" style="width:.2916in;height:.302in" id="Picture_x0020_3" src="cid:image003.png@01DAA134.181B13D0"></span></a><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">
</span><a href="https://urldefense.com/v3/__http:/www.youtube.com/user/EasternFlorida__;!!MXVguWEtGgZw!JLXRnazXcAK-oUV0FIyDa2ZqoL8LwByVZRP9Dm_u6SKjnJ-w6ZylECawTII3ID-4k_Fmsdw8I_PHV1EhPrMRrj1ds-dK$"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="28" height="32" style="width:.2916in;height:.3333in" id="Picture_x0020_4" src="cid:image004.png@01DAA134.181B13D0"></span></a><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> </span><a href="https://urldefense.com/v3/__https:/twitter.com/efscTitans__;!!MXVguWEtGgZw!JLXRnazXcAK-oUV0FIyDa2ZqoL8LwByVZRP9Dm_u6SKjnJ-w6ZylECawTII3ID-4k_Fmsdw8I_PHV1EhPrMRrrVeTDCM$"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_5" src="cid:image005.png@01DAA134.181B13D0"></span></a><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">Please Note:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Due to Florida's very broad public records
law, most written communications to or from College employees regarding College business are public records, available to the public and media upon request. Therefore, this email communication may be subject to public disclosure.</span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Wednesday, May 8, 2024 9:49 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] ProQuest admin portal down?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;background:#FFF8C6"><b><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">CAUTION: This email originated from outside of EFSC. Do not click links or open attachments unless you recognize
the sender, know it was actually sent by them, and know the content is safe.</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sometime in the past two weeks, the Proquest admin portal (admin.proquest.com) stopped working for us at Harvard Library. We get an “application exception” runtime error across all browsers; ProQuest support has confirmed they see the
same error when they attempt to log in to our admin account, even with new test credentials. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else seeing an error when logging into admin.proquest.com? Our case # with Ex Libris/ProQuest support is 07143891.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<br>
Dennis <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">----------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Dennis Flanders<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Senior Operations Librarian for Assessment and Discovery<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">E-Resources Unit, Harvard Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none"><a href="mailto:dennis_flanders@harvard.edu">dennis_flanders@harvard.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Report a problem:
<a href="https://asklib-its-harvard.libanswers.com/">https://asklib-its-harvard.libanswers.com</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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