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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sometime in the past two weeks, the Proquest admin portal (admin.proquest.com) stopped working for us at Harvard Library. We get an “application exception” runtime error across all browsers; ProQuest support has confirmed they see the
same error when they attempt to log in to our admin account, even with new test credentials. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is anyone else seeing an error when logging into admin.proquest.com? Our case # with Ex Libris/ProQuest support is 07143891.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<br>
Dennis <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">----------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Dennis Flanders<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Senior Operations Librarian for Assessment and Discovery<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">E-Resources Unit, Harvard Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none"><a href="mailto:dennis_flanders@harvard.edu">dennis_flanders@harvard.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;mso-ligatures:none">Report a problem:
<a href="https://asklib-its-harvard.libanswers.com/">https://asklib-its-harvard.libanswers.com</a>
<o:p></o:p></span></p>
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