<div dir="ltr"><span id="gmail-docs-internal-guid-6828f92b-7fff-a560-6aa9-03d2322c6fb9"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Hi everyone,</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Thank you for your thoughtful responses! </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">You’ve given us a lot to think about. While security is always important, I think that the ease of managing passwords is another factor. With a password manager, at least from my use of Dashlane and Bitwarden, it is easier to identify when a note or password was updated, and by whom. Exporting the password vault to a .csv or .json file is beneficial if we need to switch to another solution, a different password manager, etc. Someone mentioned periodically exporting the vault, which sounds like a good practice.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">As with many things in our line of work, solutions aren’t always perfect but ideally have more positives than negatives. Thanks for the suggestion to avoid using multiple different password managers at once…that sounds confusing! </span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">We do use a system with an ERM, so storing the information in the vendor records is something to keep in mind. I do like the idea of having it separate, especially with the robust features of a password manager.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Many thanks,</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">~Mary Beth</span></p></span><br class="gmail-Apple-interchange-newline"></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 1, 2024 at 4:45 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-8264561462081902072">
<div dir="ltr">
<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
We also record this information in the vendor records of our ILS. </div>
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<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
Theresa Arndt</div>
<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
Dickinson College Library</div>
<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
<a href="mailto:arndtt@dickinson.edu" target="_blank">arndtt@dickinson.edu</a></div>
<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
she/her/hers</div>
<div style="font-family:"Times New Roman",Times,serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
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<div id="m_-8264561462081902072appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="m_-8264561462081902072divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>> on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Thursday, February 1, 2024 3:51 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Re: Tools for managing shared passwords</font>
<div> </div>
</div>
<div>
<div style="background-color:rgb(255,192,203);border:2px solid rgb(0,51,51);padding:0.2em;font-size:10pt">
<span style="padding:0.2em"><b>Caution:</b></span><span style="padding:0.2em">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.</span></div>
<p><br>
</p>
<div>
<div dir="ltr">
<div dir="ltr">I assume that you do not have a Library Services Platform with an ERM? We have FOLIO and one of the features I like the most is the ability to store Administration (or other) login information.
<div>This doesn't help much with 2 factor authentication and mandated ongoing password changes. However, it does allow multiple library staff to access the passwords and keeps them secure. (The staff do have to know the name of the vendor/resource and they
have to cut & paste to make it work.)</div>
<div><br>
</div>
<div>Judith</div>
<div><br>
</div>
<div><span>--</span><br>
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<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr">Judith Nagata (she/her)
<div>Electronic Resources & Serials Librarian</div>
<div>Dinand Library</div>
<div>College of the Holy Cross</div>
<div>Worcester, MA 01610</div>
<div>p: 508-793-2639</div>
<div>e: <a href="mailto:jnagata@holycross.edu" target="_blank">jnagata@holycross.edu</a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div><br>
</div>
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<br>
<div>
<div dir="ltr">On Thu, Feb 1, 2024 at 3:36 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div style="font-family:"trebuchet ms",sans-serif">We went with KeePass a few years ago in addition to moving accounts from individual emails to generic emails. Just in case I win the lottery and suddenly move to an uncharted island, I can now rest easy knowing
that someone else can easily take over the reins.</div>
<div style="font-family:"trebuchet ms",sans-serif"><br>
</div>
<div>
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<div dir="ltr">
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<div dir="ltr"><font face="trebuchet ms, sans-serif">~~~~~~~~~~~~~~~</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">Jenifer Holman (she, her, hers) </font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">Electronic Resources Librarian</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">Van Wylen Library, Hope College</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">53 Graves Place</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">Holland, MI 49423</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif"><br>
</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">phone: 616-395-7793</font></div>
<div dir="ltr"><font face="trebuchet ms, sans-serif">email: <a href="mailto:holman@hope.edu" target="_blank">
holman@hope.edu</a></font></div>
<div style="text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-variant:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)">
<font face="trebuchet ms, sans-serif"><br>
</font></div>
<div style="text-transform:none;line-height:normal;text-indent:0px;letter-spacing:normal;font-style:normal;font-variant:normal;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255)">
<a href="https://calendar.app.google/nBUm9sJPa5Kvs4257" target="_blank"><font face="trebuchet ms, sans-serif">Book
an Appointment</font></a></div>
</div>
</div>
</div>
</div>
</div>
<br>
</div>
<br>
<div>
<div dir="ltr">On Thu, Feb 1, 2024 at 12:36 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<div dir="ltr">
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I'm going out on a limb on this one. I think librarians can be far too hung up on securing passwords that don't really mean anything to anyone - don't lead to any privacy breaches, and no one else would ever care about your settings. I am mostly thinking about
vendor "customer admin dashboard" type of credentials, which I think at least some of the discussion here about sharing passwords is about.</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I am completely comfortable storing such passwords in plain text in shared file locations, have done so for over a decade, and have NEVER had a single problem with any vendor or staff person messing with our accounts. </div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I won't detail the specifics on an open listserv as that might invite hacking, but there is a cost to being overprotective in terms of staff productivity and that could well trickle down into inferior patron-facing resources.</div>
<div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="m_-8264561462081902072x_m_4407261630053921529m_-8041068727648896211Signature">
<div>
<div><span style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">Melissa Belvadi</span></div>
<div style="text-align:left;background-color:rgb(255,255,255)"><span style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)"><a href="mailto:mbelvadi@upei.ca" target="_blank">mbelvadi@upei.ca</a></span></div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Make an appointment: <a href="https://mbelvadi.youcanbook.me/" target="_blank">https://mbelvadi.youcanbook.me/</a></div>
</div>
</div>
</div>
<div id="m_-8264561462081902072x_m_4407261630053921529m_-8041068727648896211appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="m_-8264561462081902072x_m_4407261630053921529m_-8041068727648896211divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Thursday, February 1, 2024 12:58 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Re: Tools for managing shared passwords</font>
<div> </div>
</div>
<div><br>
<div style="background-color:rgb(255,229,153);padding:10px;margin-left:0px;margin-right:0px">
<span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(23,32,42)"><b>CAUTION:</b></span>
<span style="font-size:9pt;line-height:10pt;font-family:Arial,sans-serif;color:rgb(23,32,42)">
This email originated from outside of UPEI. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you are uncertain, please forward to
<a href="mailto:phishing@upei.ca" target="_blank">phishing@upei.ca</a> and delete this email.
<p></p>
</span></div>
<br>
<div><br>
<div style="background-color:rgb(255,153,153);padding:10px;margin-left:0px;margin-right:0px">
<span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(23,32,42)"><b>WARNING:</b></span>
<span style="font-size:9pt;line-height:10pt;font-family:Arial,sans-serif;color:rgb(23,32,42)">
The sender of this email could not be verified and may not match the person in the 'FROM' field. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you are uncertain, please forward to
<a href="mailto:phishing@upei.ca" target="_blank">phishing@upei.ca</a> and delete this email.
<p></p>
</span></div>
<br>
<div>
<div dir="ltr">
<div style="font-family:arial,helvetica,sans-serif;font-size:small">LastPass had a fairly significant
<a href="https://blog.lastpass.com/2023/03/security-incident-update-recommended-actions/" target="_blank">
security breach</a> in 2022. </div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small">We now use <a href="https://keepersecurity.com/" target="_blank">
Keeper</a> on campus. I also use <a href="https://1password.com/" target="_blank">
1Password</a> at home to manage personal and family passwords.</div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small">Switching to a new enterprise system is always a bit of a learning curve. </div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small">If you use more than one password manager, it can be fun to watch them trying to duke it out on your browser screen whenever a login prompt appears! 🙄 </div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div style="font-family:arial,helvetica,sans-serif;font-size:small">Vickie</div>
</div>
<br>
<div>
<div dir="ltr">On Thu, Feb 1, 2024 at 11:34 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Hi Mary Beth
<div><br>
</div>
<div>We just started using LastPass, provided by the college. We are a small group, so there are only five people that have access to the shared password folder. This is new to us - we had been using notes fields in Sierra's ERM module, and had planned to continue
that sort of process when we migrated to Alma, but security concerns as well as some confusion (mine, mostly) about how to handle multiple resources that share an admin account (like ProQuest's databases). We are a Google Workspace campus, so we also have
a shared email account via Google Groups. The shared email can be the "username" for most admin accounts, so no single person is linked to the admin space. </div>
<div><br>
</div>
<div>So far, pros:</div>
<div>
<ul>
<li>Several of us can share passwords by use of a shared folder</li><li>Updates to passwords only need to be made in one place, one time</li><li>Admin accounts are more secure in that they are not viewable by staff in our LMS</li></ul>
</div>
<div><br>
</div>
<div>Cons:</div>
<div>
<ul>
<li>LastPass is aggressive, when it is active. It wants to try to fill in everything!</li><li>We have a dual factor authentication process that can be cumbersome. As an example, I use a separate password manager to handle my login to LastPass</li><li>The college is planning to replace LastPass with something else, so there is a new learning curve coming our way</li></ul>
</div>
<div><br>
</div>
<div>I hope this helps!</div>
<div><br>
</div>
<div>Mike</div>
</div>
<br>
<div>
<div dir="ltr">On Thu, Feb 1, 2024 at 11:03 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Hello,</span></p>
<br>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">I
hope this email finds you well. I am reaching out to the listserv to enquire about your practices regarding password management for shared admin accounts. While we utilize user-specific logins when we can, we are exploring options for improving the way we
manage shared passwords.</span></p>
<br>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">What
are your method(s)? Do you use a password manager to share passwords with authorized colleagues? Does your method work well or are there any drawbacks to it?</span></p>
<br>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Please
feel free to respond off-list.</span></p>
<br>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">Thanks,
and best regards,</span></p>
<br>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;font-variant-alternates:normal;vertical-align:baseline">~Mary
Beth</span></p>
<div><br>
</div>
<span>-- </span><br>
<div dir="ltr">
<div dir="ltr">
<div style="color:rgb(136,136,136)">Mary Beth Holm</div>
<div style="color:rgb(136,136,136)">Electronic Resources Librarian</div>
<div style="color:rgb(136,136,136)">Virginia Commonwealth University</div>
<div style="color:rgb(136,136,136)">VCU Libraries</div>
<div style="color:rgb(136,136,136)">901 Park Ave / PO Box 842033</div>
<div style="color:rgb(136,136,136)">Richmond, VA 23284-2033</div>
<div style="color:rgb(136,136,136)">Email: <a href="mailto:holmm@vcu.edu" target="_blank">
holmm@vcu.edu</a></div>
<div style="color:rgb(136,136,136)">PH: 804-827-0925</div>
<div style="color:rgb(136,136,136)">Fax: 804-828-5672</div>
</div>
</div>
</div>
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</blockquote>
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<br clear="all">
<div><br>
</div>
<span>-- </span><br>
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<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
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<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Michael McGuire</div>
<div>Electronic Resources Librarian</div>
<div>
<div>Colby College Libraries</div>
<div>5161 Mayflower Hill</div>
<div>Waterville, ME 04901</div>
</div>
</div>
</div>
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</div></blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div style="color:rgb(136,136,136)">Mary Beth Holm</div><div style="color:rgb(136,136,136)">Electronic Resources Librarian</div><div style="color:rgb(136,136,136)">Virginia Commonwealth University</div><div style="color:rgb(136,136,136)">VCU Libraries</div><div style="color:rgb(136,136,136)">901 Park Ave / PO Box 842033</div><div style="color:rgb(136,136,136)">Richmond, VA 23284-2033</div><div style="color:rgb(136,136,136)">Email: <a href="mailto:holmm@vcu.edu" target="_blank">holmm@vcu.edu</a></div><div style="color:rgb(136,136,136)">PH: 804-827-0925</div><div style="color:rgb(136,136,136)">Fax: 804-828-5672</div></div></div>