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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Used FF and worked fine for me (Waterloo, Ont, Canada)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Loaded in 10-15 seconds.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D">Tim Ireland (he/him)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D">Liaison Librarian
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D">University of Waterloo<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D">Waterloo, On<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century",serif;color:#1F497D">519-888-4567 X 45061<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:tireland@uwaterloo.ca"><span style="font-family:"Century",serif;color:#0563C1">tireland@uwaterloo.ca</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, December 19, 2023 2:04 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Wiley pdfs not loading<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,<br>
<br>
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:<br>
<br>
<a href="https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x">https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x</a><br>
<a href="https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019">https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019</a>
<br>
<a href="https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS">https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS</a><br>
<br>
Links seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.<br>
<br>
Has anyone else noticed this issue?<br>
<br>
Thank you,<br clear="all">
<o:p></o:p></span></p>
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<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#222222">Electronic Resource Management</span> Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="color:black"><o:p></o:p></span></p>
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