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<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman"">We had an issue with
<span class="SpellE">Cloudlfare</span> as well today, the issue has been resolved however I never received a response to the case I opened this morning.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-no-proof:yes">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#005A9E;mso-no-proof:yes">Randy
Lancaster</span></b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-no-proof:yes">, ITIL<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-no-proof:yes">Applications Specialist<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-no-proof:yes"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-family:"Verdana",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#585858;mso-no-proof:yes"><img width="274" height="17" id="Picture_x0020_7" src="cid:image001.png@01DA328B.D1879EA0"><span style="mso-bidi-font-weight:bold"><o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="margin-top:6.0pt"><span style="font-family:"Verdana",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#000064;mso-no-proof:yes">Henry Ford Hospital /
<a href="https://henryford.libguides.com/sladen"><span style="color:#0563C1">Sladen Library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-no-proof:yes"><a href="mailto:rlancas1@hfhs.org"><span style="color:#0563C1">rlancas1@hfhs.org</span></a><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, December 19, 2023 2:38 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [External] Wiley pdfs not loading<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering
if it's related. I know at least one person has put in a ticket to Wiley about <o:p>
</o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">This is a problem some others are reporting on the EZProxy listserv. Wiley had an issue with Cloudflare blocking EZProxy access last week, and people are wondering
if it's related. I know at least one person has put in a ticket to Wiley about the issue.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">Allison<o:p></o:p></span></p>
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<p style="background:white"><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#0C64C0">Allison E. McCue, MLIS
</span><i><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B">(she/her)</span></i><span style="font-size:11.5pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B">Library Associate | Electronic Resources</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><br>
Saint Louis University</span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><br>
</span><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B">Pius XII Memorial Library</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#0C64C0"><a href="mailto:allison.mccue@slu.edu" title="mailto:allison.mccue@slu.edu">allison.mccue@slu.edu</a></span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#201F1E"> |
314-977-3130 | </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#0C64C0"><a href="https://urldefense.com/v3/__http:/lib.slu.edu/__;!!PFzsKvxRBh-H!ZQPfJep0FL9psykUbaJvJPe_5C08tzDsO3qD0iFbIocYmqQwOyDVIyu2mpfjSjsjU2LxJPrTCkHTskBLl4A$" target="_blank" title="lib.slu.edu"><span style="color:#0C64C0">lib.slu.edu</span></a> </span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:#2B2B2B"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-outline-level:1"><b><span style="font-size:11.0pt;color:black">From:</span></b><span style="font-size:11.0pt;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf
of Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Sent:</b> Tuesday, December 19, 2023 1:04 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [External] [Eril-l] Wiley pdfs not loading</span><span style="font-size:11.0pt">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,<br>
<br>
We've noticed a problem opening some Wiley pdfs from on campus in some browsers. The site takes 2-3 minutes to "load" but ends up with a blank white screen. So far, this seems to be a problem in Chrome and Edge but not Firefox. Below are a few examples:<br>
<br>
<a href="https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHztJf83jU$">https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-923X.1955.tb01327.x</a><br>
<a href="https://urldefense.com/v3/__https:/onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzHtLFqM0$">https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21019</a>
<br>
<a href="https://urldefense.com/v3/__https:/acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS__;!!K543PA!Lky-fqOPSCCoY8qs0QYoSspd7kC_dswQhpS5ceF7dJ38seCip9TuFIQ8kGkUuX7fim0ZseUzeJYT_aHzUwwzQ3E$">https://acsess.onlinelibrary.wiley.com/doi/epdf/10.2134/CM-2013-0015b-RS</a><br>
<br>
Links seem to work fine in Edge when connecting through our proxy but they were also working in Chrome when connecting through our proxy a few minutes ago and now we're seeing the problem in Chrome when connecting through the proxy server.<br>
<br>
Has anyone else noticed this issue?<br>
<br>
Thank you,<br clear="all" style="mso-special-character:line-break">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Kenyon Stuart<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#222222">Electronic Resource Management</span><span style="font-size:11.0pt"> Unit<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">320 Harlan Hatcher Graduate Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">University of Michigan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">email:</span><span style="font-size:11.0pt;color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br>
</a></span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
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