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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I'm working remotely and I see the following happen with Firefox both before and after clearing cache and cookies:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I get access to all the tabs via
<a href="https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763">https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763</a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">but I get a paywall with this URL
<a href="https://www-oed-com.proxy.library.cornell.edu/dictionary/goldfish_n?tab=factsheet#2836763">
https://www-oed-com.<b>proxy.library.cornell.edu</b>/dictionary/goldfish_n?tab=factsheet#2836763</a> when I try to open the tabs. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">It's usually the other way around - the proxy.library.cornell.edu lets the content provider know I'm coming from Cornell and that we have a subscription.
<o:p></o:p></p>
<p class="MsoNormal">Sally Lockwood<o:p></o:p></p>
<p class="MsoNormal">E-Resources Specialist<o:p></o:p></p>
<p class="MsoNormal">Working from home<o:p></o:p></p>
<p class="MsoNormal">Cornell University<o:p></o:p></p>
<p class="MsoNormal">Ithaca, NY 14853<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, July 20, 2023 7:08 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Cc:</b> online@oup.com<br>
<b>Subject:</b> Re: [Eril-l] New Oxford English Dictionary site now live ~4890383<o:p></o:p></p>
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<p class="MsoNormal">Hi All<o:p></o:p></p>
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<p class="MsoNormal">If you haven't already, please file a case with Oxford letting them know if you are not able to access the site when off campus and using various authentication methods such as EZProxy. I did this yesterday and received a reply that their
support team is working on a solution. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You may be able to access the new platform off campus the first time you try but if you try again and again, you may find that you hit a paywall and aren't able to access all features.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Georgia",serif;color:#0B5394">Christine Holmes, MLIS<br>
Electronic Resources Coordinator</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Georgia",serif;color:#666666">Dr. Martin Luther King Jr. Library</span><span style="font-family:"Georgia",serif;color:#666666"><br>
</span><span style="font-size:7.5pt;font-family:"Georgia",serif;color:#666666">San Jose State University</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Georgia",serif;color:#666666">(408) 808-2027</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Georgia",serif"><a href="mailto:Christine.Holmes@sjsu.edu" target="_blank">Christine.Holmes@sjsu.edu</a><br>
<a href="http://libguides.sjsu.edu/profile.php?uid=14698" target="_blank">http://libguides.sjsu.edu/prf.php?account_id=41839</a></span><o:p></o:p></p>
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<p class="MsoNormal">On Wed, Jul 19, 2023 at 8:21 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi, OUP.<o:p></o:p></p>
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<p class="MsoNormal">For the record, the College of the Holy Cross also would like the subscription box on the OED Online start page to be removed.<o:p></o:p></p>
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<p class="MsoNormal">Thanks to Sara and Cornell for bringing this up.<o:p></o:p></p>
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<p class="MsoNormal">Judith<o:p></o:p></p>
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<p class="MsoNormal"><span class="gmailsignatureprefix">--</span><o:p></o:p></p>
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<p class="MsoNormal">Judith Nagata<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources & Serials Librarian<o:p></o:p></p>
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<p class="MsoNormal">Dinand Library<o:p></o:p></p>
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<p class="MsoNormal">College of the Holy Cross<o:p></o:p></p>
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<p class="MsoNormal">Worcester, MA 01610<o:p></o:p></p>
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<p class="MsoNormal">p: 508-793-2639<o:p></o:p></p>
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<p class="MsoNormal">e: <a href="mailto:jnagata@holycross.edu" target="_blank">jnagata@holycross.edu</a><o:p></o:p></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 5:43 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Dear Trinity,<o:p></o:p></p>
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<p class="MsoNormal">Thank you very much for taking it forward!<o:p></o:p></p>
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<p class="MsoNormal">It seems from various responses that I am not the only one that was confused by it .... and foresees confusion for users more generally.<o:p></o:p></p>
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<p class="MsoNormal">Thank you!<o:p></o:p></p>
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<p class="MsoNormal">~ Sara<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 5:37 PM <<a href="mailto:online@oup.com" target="_blank">online@oup.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hello,<br>
<br>
Thank you for your email. Yes, all users with a subscription see that text block on their screen even after logging in. I believe when it's clicked on it will go into detail about your active subscription. I have made note of your request though and will pass
it along for the team meeting that is happening tomorrow regarding the new platform. <br>
<br>
Please let us know if there is anything else we can do to help.<br>
<br>
Kind regards,<br>
Trinity<br>
Oxford University Press<br>
Online Products <br>
<br>
---------- Original message ----------<br>
<b>From</b>: <a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a><br>
<b>Date</b>: Tuesday, July 18, 2023 at 13:13<br>
<b>To</b>: <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Cc</b>: <a href="mailto:online@oup.com" target="_blank">online@oup.com</a><br>
<b>Subject</b>: Re: [Eril-l] New Oxford English Dictionary site now live<br>
<o:p></o:p></p>
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<p class="MsoNormal">Hello, <o:p></o:p></p>
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<p class="MsoNormal">We appear to have full access, BUT I find it really confusing that at the very center of the landing page is the following:<o:p></o:p></p>
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<p class="MsoNormal"><img border="0" width="428" height="268" style="width:4.4583in;height:2.7916in" id="Picture_x0020_1" src="cid:image002.png@01D9BBA3.D4BD0100"><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Because I <u>know</u> that we have a subscription, I just went ahead and tried out a word etc and proceeded, but I think this will throw most users.<o:p></o:p></p>
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<p class="MsoNormal">Are others also seeing this right splat in the middle of the Webpage?<o:p></o:p></p>
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<p class="MsoNormal">OUP: Can this be made NOT to show when one already has an active/current subscription?<o:p></o:p></p>
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<p class="MsoNormal">Thanks for considering.<o:p></o:p></p>
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<p class="MsoNormal">~ Sara<o:p></o:p></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 12:37 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<o:p></o:p></p>
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<p>Thanks OUP.<o:p></o:p></p>
<p>Cornell University Library has partial access to the new platform. Right now, the word search works fine, but clicking on the other tabs (meaning, etymology, pronunciation, etc) points to a login screen. Can I assume the lack of access is part of the 48-hour
transition? <o:p></o:p></p>
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<p>Kind regards,<o:p></o:p></p>
<p>Sally Lockwood<o:p></o:p></p>
<p>E-Resources Specialist<o:p></o:p></p>
<p>Working from home<o:p></o:p></p>
<p>Cornell University<o:p></o:p></p>
<p>Ithaca, NY 14853<o:p></o:p></p>
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<p> <o:p></o:p></p>
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<p><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 18, 2023 12:07 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] New Oxford English Dictionary site now live<o:p></o:p></p>
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<p> <o:p></o:p></p>
<p><b>***Apologies for cross-posting</b>***<o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p>Oxford University Press is pleased to announce the Oxford English Dictionary (<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="https://oed.com/" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">oed.com</span></a></span>)
has officially transitioned onto its new platform! <o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p>Many customers will be seeing the new site already, but the transition may take up to 48 hours. <o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p>All institutional customers of the OED will receive an email from us on 19 July confirming the launch and providing additional resources for promotion, training, and support. <o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p>If you are a library subscriber and have not done so already, please refer to our
<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OED_Migration_Checklist_FAQ.pdf" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">frequently asked
questions</span></a></span> document. Should you have any additional queries, contact us at: <o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p style="margin-left:.5in"><b>Customers in North & South America </b><br>
Telephone: +1 800 334 4249 ext 6484 <br>
Email: <span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="mailto:online@oup.com" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">online@oup.com</span></a></span> <o:p></o:p></p>
<p style="margin-left:.5in"><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p style="margin-left:.5in"><b>Customers outside North & South America </b><br>
Telephone: +44 (0) 1865 353705 <br>
Email: <span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="mailto:onlinesubscriptions@oup.com" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">onlinesubscriptions@oup.com</span></a></span> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Yours sincerely, <o:p></o:p></p>
<p><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"> </span><o:p></o:p></p>
<p>Lauren Mitchell <br>
Associate Marketing Manager, Library Programs & Execution <br>
Oxford University Press <o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal">Sara Colglazier <o:p></o:p></p>
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Discovery and Access: Discovery Services, Rm. 303<o:p></o:p></p>
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<p class="MsoNormal">Library, Information, & Technology Services<o:p></o:p></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<o:p></o:p></p>
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<p class="MsoNormal">South Hadley, MA 01075<o:p></o:p></p>
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<p class="MsoNormal">T: 413-538-2437<o:p></o:p></p>
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<p class="MsoNormal">Sara Colglazier<o:p></o:p></p>
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<p class="MsoNormal">Head of Discovery Services<br>
Discovery and Access: Discovery Services, Rm. 303<o:p></o:p></p>
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<p class="MsoNormal">Library, Information, & Technology Services<o:p></o:p></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<o:p></o:p></p>
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<p class="MsoNormal">South Hadley, MA 01075<o:p></o:p></p>
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<p class="MsoNormal">T: 413-538-2437<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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