<html><head></head><body><div style="display:inline">Hello:<br>
<br>
Thank you for your email. The Oxford Academic admin portal will have a list of all your subscriptions. You should see institutional access in the OED platform indicated in the top righthand corner by clicking on the person icon. The purchase page on the OED site is just for new subscribers.<br>
<br>
<br>
<img src="cid:embedded_image_1"><br>
<br>
<br>
<br>
Thanks,<br>
<br>
Anna<br>
OUP Customer Service<br>
Online Products<br>
<br>
</div>
<br>
<br>
---------- Original message ----------<br>
<span style="font-weight:bold">From</span>: Billie_Peterson@baylor.edu<br>
<span style="font-weight:bold">Date</span>: Tuesday, July 18, 2023 at 23:08<br>
<span style="font-weight:bold">To</span>: eril-l@lists.eril-l.org<br>
<span style="font-weight:bold">Subject</span>: RE: [Eril-l] New Oxford English Dictionary site now live ~4890383<br>
<div>
<p>I don’t know about others, but when I clicked on the link associated with the subscription text block, I went to a page that provides purchasing information, nothing that indicates our subscription to the <em>OED</em>. See the screenshot below. –brp</p>
<p> </p>
<p><img height="299" id="Picture_x0020_2" src="cid:2d07b5f1-260e-48ca-81b4-02bb6cf99ed1" width="661"></p>
<p> </p>
<p> </p>
<p><span style="font-weight:bold"><span style="font-family:"Helvetica",sans-serif; font-size:10.0pt">Billie Peterson-Lugo (Ms.)</span></span><br>
<span style="font-family:"Helvetica",sans-serif; font-size:9.0pt">Associate Professor | Associate Dean</span><span style="font-weight:bold"><span style="font-family:"Helvetica",sans-serif; font-size:10.0pt"> </span></span></p>
<p><span style="font-family:"Helvetica",sans-serif; font-size:9.0pt">Library Collections, Systems, and Digital Services </span></p>
<p><span style="font-family:"Helvetica",sans-serif; font-size:9.0pt">Baylor University Libraries </span></p>
<p><span style="font-family:"Helvetica",sans-serif; font-size:9.0pt">254.710.2344 | <a href="mailto:billie_peterson@baylor.edu" target="_blank"><span style="color:#0563c1">billie_peterson@baylor.edu</span></a> </span></p>
<p><span style="font-family:"Helvetica",sans-serif; font-size:9.0pt"><a href="http://orcid.org/0000-0002-5876-640X" target="_blank"><span style="color:#0563c1">http://orcid.org/0000-0002-5876-640X</span></a> </span></p>
<p><span style="font-family:"Arial",sans-serif; font-size:9.0pt"> </span></p>
<p><span style="font-family:"Arial",sans-serif; font-size:9.0pt"><img height="40" id="Picture_x0020_3" src="cid:14b2a88c-3fbf-4f4c-b50e-c9ee9f3f0eae" width="214"> </span></p>
<p> </p>
<div>
<p><span style="font-weight:bold">From:</span> Eril-l <eril-l-bounces@lists.eril-l.org> <span style="font-weight:bold">On Behalf Of </span>Electronic Resources in Libraries discussion list via Eril-l<br>
<span style="font-weight:bold">Sent:</span> Tuesday, July 18, 2023 4:40 PM<br>
<span style="font-weight:bold">To:</span> online@oup.com<br>
<span style="font-weight:bold">Cc:</span> eril-l@lists.eril-l.org<br>
<span style="font-weight:bold">Subject:</span> Re: [Eril-l] New Oxford English Dictionary site now live ~4890383</p>
</div>
<p> </p>
<div>
<p>Dear Trinity,</p>
<div>
<p>Thank you very much for taking it forward!</p>
</div>
<div>
<p>It seems from various responses that I am not the only one that was confused by it .... and foresees confusion for users more generally.</p>
</div>
<div>
<p>Thank you!</p>
</div>
<div>
<p>~ Sara</p>
</div>
</div>
<p> </p>
<div>
<div>
<p>On Tue, Jul 18, 2023 at 5:37 PM <<a href="mailto:online@oup.com" target="_blank">online@oup.com</a>> wrote:</p>
</div>
<div>
<p>Hello,<br>
<br>
Thank you for your email. Yes, all users with a subscription see that text block on their screen even after logging in. I believe when it's clicked on it will go into detail about your active subscription. I have made note of your request though and will pass it along for the team meeting that is happening tomorrow regarding the new platform. <br>
<br>
Please let us know if there is anything else we can do to help.<br>
<br>
Kind regards,<br>
Trinity<br>
Oxford University Press<br>
Online Products <br>
<br>
---------- Original message ----------<br>
<span style="font-weight:bold">From</span>: <a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a><br>
<span style="font-weight:bold">Date</span>: Tuesday, July 18, 2023 at 13:13<br>
<span style="font-weight:bold">To</span>: <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<span style="font-weight:bold">Cc</span>: <a href="mailto:online@oup.com" target="_blank">online@oup.com</a><br>
<span style="font-weight:bold">Subject</span>: Re: [Eril-l] New Oxford English Dictionary site now live<br>
</p>
<div>
<p>Hello,</p>
<div>
<p>We appear to have full access, BUT I find it really confusing that at the very center of the landing page is the following:</p>
</div>
<div>
<p><img height="268" id="Picture_x0020_1" src="cid:469aba64-d377-4493-8315-d2192f7b66f4" width="428"></p>
</div>
<div>
<p> </p>
</div>
<div>
<p>Because I <u>know</u> that we have a subscription, I just went ahead and tried out a word etc and proceeded, but I think this will throw most users.</p>
</div>
<div>
<p>Are others also seeing this right splat in the middle of the Webpage?</p>
</div>
<div>
<p>OUP: Can this be made NOT to show when one already has an active/current subscription?</p>
</div>
<div>
<p>Thanks for considering.</p>
</div>
<div>
<p>~ Sara</p>
</div>
<div>
<p> </p>
</div>
</div>
<p> </p>
<div>
<div>
<p>On Tue, Jul 18, 2023 at 12:37 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:</p>
</div>
<div>
<div>
<div>
<p>Thanks OUP.</p>
<p>Cornell University Library has partial access to the new platform. Right now, the word search works fine, but clicking on the other tabs (meaning, etymology, pronunciation, etc) points to a login screen. Can I assume the lack of access is part of the 48-hour transition? </p>
<p> </p>
<div>
<p>Kind regards,</p>
<p>Sally Lockwood</p>
<p>E-Resources Specialist</p>
<p>Working from home</p>
<p>Cornell University</p>
<p>Ithaca, NY 14853</p>
</div>
<p> </p>
<div>
<div>
<p><span style="font-weight:bold">From:</span> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>> <span style="font-weight:bold">On Behalf Of </span>Electronic Resources in Libraries discussion list via Eril-l<br>
<span style="font-weight:bold">Sent:</span> Tuesday, July 18, 2023 12:07 PM<br>
<span style="font-weight:bold">To:</span> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<span style="font-weight:bold">Subject:</span> [Eril-l] New Oxford English Dictionary site now live</p>
</div>
</div>
<p> </p>
<p><span style="font-weight:bold">***Apologies for cross-posting</span>***</p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p>Oxford University Press is pleased to announce the Oxford English Dictionary (<span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"><a href="https://oed.com/" target="_blank"><span style="font-family:"Calibri",sans-serif; font-size:11.0pt">oed.com</span></a></span>) has officially transitioned onto its new platform! </p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p>Many customers will be seeing the new site already, but the transition may take up to 48 hours. </p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p>All institutional customers of the OED will receive an email from us on 19 July confirming the launch and providing additional resources for promotion, training, and support. </p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p>If you are a library subscriber and have not done so already, please refer to our <span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"><a href="https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OED_Migration_Checklist_FAQ.pdf" target="_blank"><span style="font-family:"Calibri",sans-serif; font-size:11.0pt">frequently asked questions</span></a></span> document. Should you have any additional queries, contact us at: </p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p style="margin-left:.5in"><span style="font-weight:bold">Customers in North & South America </span><br>
Telephone: +1 800 334 4249 ext 6484 <br>
Email: <span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"><a href="mailto:online@oup.com" target="_blank"><span style="font-family:"Calibri",sans-serif; font-size:11.0pt">online@oup.com</span></a></span> </p>
<p style="margin-left:.5in"><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p style="margin-left:.5in"><span style="font-weight:bold">Customers outside North & South America </span><br>
Telephone: +44 (0) 1865 353705 <br>
Email: <span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"><a href="mailto:onlinesubscriptions@oup.com" target="_blank"><span style="font-family:"Calibri",sans-serif; font-size:11.0pt">onlinesubscriptions@oup.com</span></a></span> </p>
<p> </p>
<p> </p>
<p>Yours sincerely, </p>
<p><span style="font-family:"Segoe UI",sans-serif; font-size:9.0pt"> </span></p>
<p>Lauren Mitchell <br>
Associate Marketing Manager, Library Programs & Execution <br>
Oxford University Press </p>
</div>
</div>
<p>_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a></p>
</div>
</div>
<p> </p>
<div>
<p> </p>
</div>
<p>--</p>
<div>
<div>
<div>
<div>
<div>
<p>Sara Colglazier</p>
<div>
<p>Head of Discovery Services<br>
Discovery and Access: Discovery Services, Rm. 303</p>
</div>
<div>
<p>Library, Information, & Technology Services</p>
</div>
<div>
<p>Mount Holyoke College<br>
50 College Street</p>
</div>
<div>
<p>South Hadley, MA 01075</p>
</div>
<div>
<p>T: 413-538-2437</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p> </p>
<div>
<p> </p>
</div>
<p><span>-- </span></p>
<div>
<div>
<div>
<div>
<div>
<p>Sara Colglazier</p>
<div>
<p>Head of Discovery Services<br>
Discovery and Access: Discovery Services, Rm. 303</p>
</div>
<div>
<p>Library, Information, & Technology Services</p>
</div>
<div>
<p>Mount Holyoke College<br>
50 College Street</p>
</div>
<div>
<p>South Hadley, MA 01075</p>
</div>
<div>
<p>T: 413-538-2437</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body></html>