<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:-webkit-standard;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us.
</span><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif">😊</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> I’m going to submit a ticket to them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Take care,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Michelle<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Michelle Schonken, MLIS, AHIP</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Collection Development
<b>|</b> Strauss Health Sciences Library</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">University of Colorado Anschutz Medical Campus</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">E: </span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none">michelle.schonken@cuanschutz.edu<span style="color:black"> <b>|
P: </b></span>303-724-2134<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"><a href="https://library.cuanschutz.edu/">https://library.cuanschutz.edu</a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">Pronouns: she
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">|<span style="border:none windowtext 1.0pt;padding:0in"> her
</span>|<span style="border:none windowtext 1.0pt;padding:0in"> hers</span></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">
</span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;background:white;mso-ligatures:none">(<a href="https://www.mypronouns.org/" title="https://www.mypronouns.org/">why pronouns matter</a>)<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"><a href="https://www.name-coach.com/michelle-schonken" target="_blank" title="https://www.name-coach.com/michelle-schonken"><span style="border:none windowtext 1.0pt;padding:0in">You
can hear my last name pronounced at NameCoach</span></a></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.cuanschutz.edu/"><span style="color:blue;mso-ligatures:none;text-decoration:none"><img border="0" width="250" height="46" style="width:2.6041in;height:.4791in" id="Picture_x0020_1" src="cid:image001.png@01D9B3F6.06C104E0" alt="CU Anschutz Website"></span></a><span style="mso-ligatures:none"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-ligatures:none">From:</span></b><span style="mso-ligatures:none"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 11, 2023 11:53 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] SpringerLink PDF Issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:5.0pt 4.0pt 5.0pt 12.0pt">
<div>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:#222222;mso-ligatures:none">[External Email - Use Caution]</span><span style="mso-ligatures:none">
<o:p></o:p></span></p>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<p class="MsoNormal">Is anyone else having issues downloading SpringerLink PDF’s? With many, but not all, of the articles I’ve tested, clicking on the “Download PDF” button gets an HTML version of the article.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="color:black;mso-ligatures:none">Kelly Burgess<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">eResources Coordinator</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><u><span style="font-size:11.5pt;font-family:-webkit-standard;color:#0463C1;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"><a href="mailto:burgeskd@musc.edu">burgeskd@musc.edu</a></span></u><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"> or <a href="mailto:e-resources@musc.edu">e-resources@musc.edu</a> |
843-792-8328</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"> </span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">Medical University of South Carolina Library</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">171 Ashley Avenue, Suite 415</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">MSC 403</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">Charleston, South Carolina 29425</span><span style="font-family:-webkit-standard;color:black;mso-ligatures:none"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>