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<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman"">We are also experiencing this issue.<span style="mso-spacerun:yes">
</span>Looks like tickets are being submitted.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-ligatures:none;mso-no-proof:yes">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-ligatures:none;mso-no-proof:yes"><o:p> </o:p></span></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#005A9E;mso-ligatures:none;mso-no-proof:yes">Randy
Lancaster</span></b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes">, ITIL<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes">Applications
Specialist<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight:normal"><span style="font-family:"Verdana",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#585858;mso-ligatures:none;mso-no-proof:yes"><img width="274" height="17" id="Picture_x0020_7" src="cid:image002.png@01D9B40E.EC067BD0"><span style="mso-bidi-font-weight:bold"><o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="margin-top:6.0pt"><span style="font-family:"Verdana",sans-serif;mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";color:#000064;mso-ligatures:none;mso-no-proof:yes">Henry Ford Hospital /
<a href="https://henryford.libguides.com/sladen">Sladen Library</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes"><a href="mailto:rlancas1@hfhs.org">rlancas1@hfhs.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes">Office: 313-916-2550<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#212121;mso-ligatures:none;mso-no-proof:yes">Direct: 313-916-3095<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/henryfordhealthsystem"><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:windowtext;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="31" height="32" id="Picture_x0020_2" src="cid:image003.jpg@01D9B40E.EC067BD0" alt="Henry-Ford_FB_32x32pxls"></span></a><a href="http://www.twitter.com/henryfordnews"><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:windowtext;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="31" height="32" id="Picture_x0020_3" src="cid:image004.jpg@01D9B40E.EC067BD0" alt="Henry-Ford_Twitter_32x32pxls"></span></a><a href="http://www.instagram.com/henryfordhealthsystem"><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:windowtext;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="32" height="32" id="Picture_x0020_4" src="cid:image005.jpg@01D9B40E.EC067BD0" alt="instagram-logo_5"></span></a><a href="http://www.pinterest.com/henryfordhealth"><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:blue;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="32" height="32" id="Picture_x0020_5" src="cid:image006.jpg@01D9B40E.EC067BD0" alt="114266_stieber_email-pinterest_5.16"></span></a><a href="http://www.youtube.com/henryfordtv"><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:windowtext;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="31" height="32" id="Picture_x0020_6" src="cid:image007.jpg@01D9B40E.EC067BD0" alt="Henry-Ford_Youtube_32x32pxls"></span></a><span style="mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";mso-ligatures:none;mso-no-proof:yes"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-bidi-font-family:"Times New Roman";mso-ligatures:none;mso-no-proof:yes"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;mso-ligatures:none"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 11, 2023 2:49 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] SpringerLink PDF Issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us.
</span><span style="font-size:1.0pt;font-family:"Segoe UI Emoji",sans-serif;mso-bidi-font-family:"Segoe UI Emoji";color:white">😊</span><span style="font-size:1.0pt;color:white"> I’m going to submit a ticket to them. Take care, Michelle Michelle Schonken, MLIS,
AHIP Electronic Resources Librarian Collection Development <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri">We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us.
</span><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;mso-fareast-font-family:Calibri;mso-bidi-font-family:"Segoe UI Emoji"">😊</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri"> I’m going
to submit a ticket to them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">Take care,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">Michelle<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">Michelle Schonken, MLIS, AHIP</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">Collection Development
<b>|</b> Strauss Health Sciences Library</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">University of Colorado Anschutz Medical Campus</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">E: </span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none"><a href="mailto:michelle.schonken@cuanschutz.edu">michelle.schonken@cuanschutz.edu</a><span style="color:black"> <b>|
P: </b></span>303-724-2134<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><a href="https://urldefense.com/v3/__https:/library.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsEQ5cNF4$">https://library.cuanschutz.edu</a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">Pronouns: she
</span><span style="font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">|<span style="border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in"> her
</span>|<span style="border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in"> hers</span></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">
</span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;background:white;mso-ligatures:none">(<a href="https://urldefense.com/v3/__https:/www.mypronouns.org/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zznsmsw_DZ0$" title="https://www.mypronouns.org/">why
pronouns matter</a>)<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><a href="https://urldefense.com/v3/__https:/www.name-coach.com/michelle-schonken__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsYDRedvg$" target="_blank" title="https://www.name-coach.com/michelle-schonken"><span style="border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in">You
can hear my last name pronounced at NameCoach</span></a></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"> </span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/www.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zzns-w3J_pk$"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:blue;mso-ligatures:none;mso-no-proof:yes;text-decoration:none;text-underline:none"><img border="0" width="250" height="46" id="Picture_x0020_1" src="cid:image008.png@01D9B40E.EC067BD0" alt="CU Anschutz Website"></span></a><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-outline-level:1"><b><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;mso-ligatures:none"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 11, 2023 11:53 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] SpringerLink PDF Issues<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:#222222;mso-ligatures:none">[External Email - Use Caution]</span><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;mso-ligatures:none">
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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri">Is anyone else having issues downloading SpringerLink PDF’s? With many, but not all, of the articles I’ve tested, clicking on the “Download PDF” button gets an HTML version
of the article. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none">Kelly Burgess<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">eResources Coordinator</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><u><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:#0463C1;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none"><a href="mailto:burgeskd@musc.edu">burgeskd@musc.edu</a></span></u><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none"> or <a href="mailto:e-resources@musc.edu">e-resources@musc.edu</a> |
843-792-8328</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none"> </span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">Medical University
of South Carolina Library</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">171 Ashley Avenue,
Suite 415</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">MSC 403</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.5pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0in;padding:0in;mso-ligatures:none">Charleston,
South Carolina 29425</span><span style="font-size:11.0pt;font-family:-webkit-standard;mso-fareast-font-family:Calibri;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-font-family:Calibri"><o:p> </o:p></span></p>
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