<div dir="ltr">Hi Claire, <div><br></div><div>I recently successfully contacted ABC-CLIO about a change to our IP ranges by emailing <<a href="mailto:CustomerService@abc-clio.com">CustomerService@abc-clio.com</a>>. <div><br><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Best,</div><div>Jessica</div><div><br></div><div><br></div><div>Jessica LaBrie (she/her)</div><div>Electronic Resources Librarian</div><div>Library & Technology Services | Wellesley College</div><div>781-283-2102 | <a href="mailto:jessica.labrie@wellesley.edu" target="_blank">jessica.labrie@wellesley.edu</a></div></div></div></div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, May 2, 2023 at 10:26 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Good morning, <div>Has anyone been successful contacting ABC-CLIO technical support recently? If so, would you be able to share your contact info?  I've tried emailing them at this email address <a href="mailto:techsupport@abc-clio.com" style="color:rgb(38,113,235);box-sizing:border-box;text-decoration-line:none;margin:0px;padding:0px;border:0px;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-variant-alternates:inherit;font-stretch:inherit;font-size:16px;line-height:inherit;font-family:Roboto,sans-serif;font-kerning:inherit;font-feature-settings:inherit;vertical-align:baseline" target="_blank">techsupport@abc-clio.com</a> multiple times in the past 6 months, and have received no response.  </div><div><br></div><div>I've tried calling them at this number <span style="color:rgb(17,17,17);font-family:Roboto,sans-serif;font-size:16px">1-800-368-6868</span>, and have only gotten their voicemail. </div><div><br></div><div>Thank you!</div><div>Claire <br clear="all"><div><br></div><span>-- </span><br><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Montserrat,sans-serif;color:rgb(0,62,153);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">CLAIRE LEVERETT</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:"Open Sans",sans-serif;color:rgb(51,51,51);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Associate Director, NC LIVE</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="mailto:claire@nclive.org" style="text-decoration:none" target="_blank"><span style="font-size:9pt;font-family:"Open Sans",sans-serif;color:rgb(51,51,51);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">claire@nclive.org</span></a><span style="font-size:9pt;font-family:"Open Sans",sans-serif;color:rgb(51,51,51);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> | 919-513-0449</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://www.nclive.org" style="text-decoration:none" target="_blank"><span style="font-size:9pt;font-family:"Open Sans",sans-serif;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">www.nclive.org</span></a></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span><span style="font-size:9pt;font-family:"Open Sans",sans-serif;color:rgb(51,51,51);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">she/her/hers</span></span><br></p></span></div><div dir="ltr"><div><span style="font-size:12.8px"><br></span></div></div></div></div></div></div></div></div></div></div></div></div>
_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" rel="noreferrer" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><br>
</blockquote></div>