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<p class="MsoNormal">Yep, same problem here. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">__________________________________<o:p></o:p></p>
<p class="MsoNormal"><b>Sarah Mueth<o:p></o:p></b></p>
<p class="MsoNormal">Serials & Electronic Resources Librarian/<o:p></o:p></p>
<p class="MsoNormal">Associate Librarian<o:p></o:p></p>
<p class="MsoNormal"><a href="library.uncw.edu"><span style="color:#0563C1">William M. Randall Library</span></a><o:p></o:p></p>
<p class="MsoNormal">University of North Carolina Wilmington<o:p></o:p></p>
<p class="MsoNormal">910-962-2497<o:p></o:p></p>
<p class="MsoNormal">she/her/hers<o:p></o:p></p>
<p class="MsoNormal"><a href="https://uncw.edu/lgbtqia/facstaff-resources/pronouns.html"><span style="color:#0563C1">Why pronouns matter</span></a><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Arndt,Theresa<br>
<b>Sent:</b> Friday, February 24, 2023 10:46 AM<br>
<b>To:</b> Eril-l@lists.eril-l.org<br>
<b>Cc:</b> EJournal <ejournal@dickinson.edu><br>
<b>Subject:</b> [Eril-l] Springer Nature off-campus access problem?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><b><span style="color:#007073">[<i>This email originated from outside of UNCW</i>]</span></b><span style="color:#007073"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Is anyone else experiencing problems with access to Springer Nature journals from off campus? This seems to be a new problem today.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">We use cloud-hosted EZ-Proxy and activation through Alma for the "SpringerNature LYRASIS collection". We think we have our proxy correctly
configured. Off-campus users get the error: <span class="ui-provider">"HTTP Status 400 – Bad Request".
</span><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">We're submitting a ticket to Springer Nature support, but wonder if anyone else is seeing problems with off-campus/proxied access.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Thanks and best, Theresa<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Theresa Arndt</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Assoc. Director for Library Resources & Administration</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Dickinson College</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Carlisle, PA 17013</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Office/voicemail: (717) 245-1750</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="mailto:arndtt@dickinson.edu">arndtt@dickinson.edu</a></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">she/her/hers</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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