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<p class="MsoNormal">Thank you to Steve and to the others who replied privately. I have passed on the information to the person responsible for solving this problem and hopefully they will have success.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mary<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">__________________________________________<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">Mary Grenci</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#404040">Interim Director, Collection Strategies</span><span style="font-size:10.0pt;color:#595959"><br>
1299 University of Oregon | Eugene, OR 97403 </span><span style="font-size:10.0pt;color:#154733"><br>
</span><u><span style="font-size:10.0pt;color:#246936"><a href="mailto:mgrenci@uoregon.edu"><span style="color:#0563C1">mgrenci@uoregon.edu</span></a></span></u><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"> | 541-346-5607</span><u><span style="font-size:10.0pt;color:#246936"><o:p></o:p></span></u></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Steve Oberg<br>
<b>Sent:</b> Friday, August 12, 2022 2:47 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] WorldCat FirstSearch problem and solution<o:p></o:p></p>
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<p class="MsoNormal">Mary and others,<o:p></o:p></p>
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<p class="MsoNormal">I don’t know if this is what you mean but our access via this method on Primo VE seems to work just fine.<o:p></o:p></p>
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<p class="MsoNormal">What we currently have in the Catalog Entry Screen URL box: <a href="https://urldefense.com/v3/__https:/i-share-whe.primo.exlibrisgroup.com/discovery/search?vid=01CARLI_WHE:CARLI_WHE&lang=en__;!!C5qS4YX3!GxpUNvGGfVwJmREjP8eBOxRq_HuEfbilvzv_YHPrwYh2vcCHydE92lHB1Hjezol22t_EXM2sd6HhmhU6wMM7Rc-YADg$">https://i-share-whe.primo.exlibrisgroup.com/discovery/search?vid=01CARLI_WHE:CARLI_WHE&lang=en</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">An example of a search driven from Firstsearch:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://urldefense.com/v3/__https:/i-share-whe.primo.exlibrisgroup.com/discovery/search?vid=01CARLI_WHE:CARLI_WHE&sortby=rank&lang=en&query=any,contains,706020998__;!!C5qS4YX3!GxpUNvGGfVwJmREjP8eBOxRq_HuEfbilvzv_YHPrwYh2vcCHydE92lHB1Hjezol22t_EXM2sd6HhmhU6wMM7aMLlJL8$">https://i-share-whe.primo.exlibrisgroup.com/discovery/search?vid=01CARLI_WHE:CARLI_WHE&sortby=rank&lang=en&query=any,contains,706020998</a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:ArialMT">Steve</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
Steve Oberg<br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">Assistant Professor and Group Leader for Acquisitions and Discovery Services</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">Buswell Library, Wheaton College (IL)</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">+1 (630) 752-5852</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal">On Aug 12, 2022, at 2:26 PM, Mary Grenci <<a href="mailto:mgrenci@uoregon.edu">mgrenci@uoregon.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Thank you, Vernon, for posting this. Can someone from a Primo VE library who has this working please send the URL that works for you? That will help our systems folks in getting this working for us.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Thank you!<o:p></o:p></p>
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<p class="MsoNormal">Mary<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">__________________________________________</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">Mary Grenci</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#404040">Interim Director, Collection Strategies</span><span style="font-size:10.0pt;color:#595959"><br>
1299 University of Oregon | Eugene, OR 97403 </span><span style="font-size:10.0pt;color:#154733"><br>
</span><u><span style="font-size:10.0pt;color:#246936"><a href="mailto:mgrenci@uoregon.edu"><span style="color:#0563C1">mgrenci@uoregon.edu</span></a></span></u><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"> | 541-346-5607</span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b><span class="apple-converted-space"> </span>Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org"><span style="color:#954F72">eril-l-bounces@lists.eril-l.org</span></a>><span class="apple-converted-space"> </span><b>On Behalf
Of<span class="apple-converted-space"> </span></b>Leighton, H V<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Friday, August 12, 2022 9:54 AM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:eril-l@lists.eril-l.org"><span style="color:#954F72">eril-l@lists.eril-l.org</span></a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[Eril-l] WorldCat FirstSearch problem and solution<o:p></o:p></p>
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<p class="MsoNormal">Hi ERL Community,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> We noticed yesterday that many links to catalogs from WorldCat in FirstSearch were failing. If you search WorldCat in the FirstSearch interface, and you click on Libraries Worldwide, then if you click on the link to one of the libraries,
the link often gives an error message that says, “System Failure Page: Unable to successfully complete transaction.”<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> Thanks to help from Carrie Currie at PALS and other people, I was able to fix the problem for our library. For those of you who have the problem, here is what I was able to do.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<li class="MsoListParagraph" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1">
I went into OCLC FirstSearch admin module. (<a href="https://urldefense.com/v3/__https:/nam11.safelinks.protection.outlook.com/?url=https*3A*2F*2Furldefense.com*2Fv3*2F__https*3A*2Fnam02.safelinks.protection.outlook.com*2F*3Furl*3Dhttp*3A*2F*2Ffirstsearch.oclc.org*2Fadmin*26data*3D05*7C01*7CVLeighton*40winona.edu*7C7b09eed50483477d56df08da7c817b4e*7C5011c7c60ab446ab9ef4fae74a921a7f*7C0*7C0*7C637959193277776533*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C*26sdata*3Di1IHOgdOUBO6BnKP91*2FkfcDoBjDAFR5MiMPeoVo0cGA*3D*26reserved*3D0__*3BJSUlJSUlJSUlJSUlJSUlJSUlJSUl!!C5qS4YX3!Fv05lxmmZqSYZYlQCzLGsVL2-oH6rwjg1vPd2p-ITg-sdtSvyvrQiWY9foVEvxE9fsN1EaptUIqZeoDgN29sGtg*24&data=05*7C01*7Csteve.oberg*40wheaton.edu*7C5b18bf61c162447abf4908da7c98a21d*7Cb7098c8ac6b24e8bba4c872cf5f00a20*7C0*7C0*7C637959292845956760*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C2000*7C*7C*7C&sdata=ZTt3NlSRmC2azUCnjEcx6TQScy6aV0RwLajYW1g*2FcGA*3D&reserved=0__;JSUlJSUlJSUlJSoqKiolJSoqKioqKioqKioqKioqKiUlKiolJSUlJSUlJSUlJSUlJSUlJSUlJSU!!C5qS4YX3!GxpUNvGGfVwJmREjP8eBOxRq_HuEfbilvzv_YHPrwYh2vcCHydE92lHB1Hjezol22t_EXM2sd6HhmhU6wMM7M53Otcw$"><span style="color:#954F72">http://firstsearch.oclc.org/admin</span></a>)<o:p></o:p></li><li class="MsoListParagraph" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1">
Under “Linking,” I went to the screen for “Web Library Catalogs”<o:p></o:p></li><li class="MsoListParagraph" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1">
Under “OCLC Number Search Results URL:” I added a URL.<o:p></o:p></li><li class="MsoListParagraph" style="margin-top:0in;margin-bottom:0in;margin-bottom:.0001pt;mso-list:l0 level1 lfo1">
My own URL that worked (for Winona State) was:<span class="apple-converted-space"> </span><a href="https://urldefense.com/v3/__https:/nam11.safelinks.protection.outlook.com/?url=https*3A*2F*2Furldefense.com*2Fv3*2F__https*3A*2Fnam02.safelinks.protection.outlook.com*2F*3Furl*3Dhttps*3A*2F*2Fmnpals-wsu.primo.exlibrisgroup.com*2Fopenurl*2Fdiscovery*2F01MNPALS_WSU*2F01MNPALS_WSU*3ANewView*3Frft.oclcnum*3D*26data*3D05*7C01*7CVLeighton*40winona.edu*7C7b09eed50483477d56df08da7c817b4e*7C5011c7c60ab446ab9ef4fae74a921a7f*7C0*7C0*7C637959193277776533*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C*26sdata*3DhaiNP9tXe97VujZqbai8XGryH8IVyrTAJunFCskhe4I*3D*26reserved*3D0__*3BJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSU!!C5qS4YX3!Fv05lxmmZqSYZYlQCzLGsVL2-oH6rwjg1vPd2p-ITg-sdtSvyvrQiWY9foVEvxE9fsN1EaptUIqZeoDgItNLfTg*24&data=05*7C01*7Csteve.oberg*40wheaton.edu*7C5b18bf61c162447abf4908da7c98a21d*7Cb7098c8ac6b24e8bba4c872cf5f00a20*7C0*7C0*7C637959292846113001*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C2000*7C*7C*7C&sdata=VEsVKnPIY29xySvYUDEsopSM7pjWhHpTVwkTuKQUCVg*3D&reserved=0__;JSUlJSUlJSUlJSoqKioqKioqKiolJSoqKioqKioqKioqKioqKiUlKiUlJSUlJSUlJSUlJSUlJSUlJSUl!!C5qS4YX3!GxpUNvGGfVwJmREjP8eBOxRq_HuEfbilvzv_YHPrwYh2vcCHydE92lHB1Hjezol22t_EXM2sd6HhmhU6wMM7bkZnGi4$"><span style="color:#954F72">https://mnpals-wsu.primo.exlibrisgroup.com/openurl/discovery/01MNPALS_WSU/01MNPALS_WSU:NewView?rft.oclcnum=</span></a><o:p></o:p></li></ul>
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<p class="MsoNormal">I have a suspicion that OCLC changed their access recently, perhaps switching from ISBN to OCLC Accession number. That is a good switch for ILL, but many libraries, such as Winona State, may have left that field blank. That would explain
why so many libraries had their links break all at once.<o:p></o:p></p>
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<p class="MsoNormal">Vernon<span class="apple-converted-space"> </span><o:p></o:p></p>
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<p class="MsoNormal">___________________<o:p></o:p></p>
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<p class="MsoNormal">H. Vernon Leighton<o:p></o:p></p>
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<p class="MsoNormal">Coordinator of Liaison Services<o:p></o:p></p>
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<p class="MsoNormal">and Acquisitions and Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">Winona State University Library<o:p></o:p></p>
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<p class="MsoNormal">P.O. Box 5838<o:p></o:p></p>
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<p class="MsoNormal">Winona, MN 55987-5838<o:p></o:p></p>
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<p class="MsoNormal">(507) 457-5148<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:VLeighton@winona.edu"><span style="color:#954F72">VLeighton@winona.edu</span></a><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:ArialMT">_______________________________________________<br>
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