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<p class="MsoNormal">Thank you, Vernon, for posting this. Can someone from a Primo VE library who has this working please send the URL that works for you? That will help our systems folks in getting this working for us.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mary<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">__________________________________________<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040">Mary Grenci</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#404040">Interim Director, Collection Strategies</span><span style="font-size:10.0pt;color:#595959"><br>
1299 University of Oregon | Eugene, OR 97403 </span><span style="font-size:10.0pt;color:#154733"><br>
</span><u><span style="font-size:10.0pt;color:#246936"><a href="mailto:mgrenci@uoregon.edu"><span style="color:#0563C1">mgrenci@uoregon.edu</span></a></span></u><span style="font-size:10.0pt;font-family:KievitPro-Regular;color:#246936"> | 541-346-5607</span><u><span style="font-size:10.0pt;color:#246936"><o:p></o:p></span></u></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Leighton, H V<br>
<b>Sent:</b> Friday, August 12, 2022 9:54 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] WorldCat FirstSearch problem and solution<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi ERL Community,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> We noticed yesterday that many links to catalogs from WorldCat in FirstSearch were failing. If you search WorldCat in the FirstSearch interface, and you click on Libraries Worldwide, then if you click on the link to one of the libraries,
the link often gives an error message that says, “System Failure Page: Unable to successfully complete transaction.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> Thanks to help from Carrie Currie at PALS and other people, I was able to fix the problem for our library. For those of you who have the problem, here is what I was able to do.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">I went into OCLC FirstSearch admin module. (<a href="https://urldefense.com/v3/__https:/nam02.safelinks.protection.outlook.com/?url=http*3A*2F*2Ffirstsearch.oclc.org*2Fadmin&data=05*7C01*7CVLeighton*40winona.edu*7C7b09eed50483477d56df08da7c817b4e*7C5011c7c60ab446ab9ef4fae74a921a7f*7C0*7C0*7C637959193277776533*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C&sdata=i1IHOgdOUBO6BnKP91*2FkfcDoBjDAFR5MiMPeoVo0cGA*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUl!!C5qS4YX3!Fv05lxmmZqSYZYlQCzLGsVL2-oH6rwjg1vPd2p-ITg-sdtSvyvrQiWY9foVEvxE9fsN1EaptUIqZeoDgN29sGtg$">http://firstsearch.oclc.org/admin</a>)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Under “Linking,” I went to the screen for “Web Library Catalogs”<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Under “OCLC Number Search Results URL:” I added a URL.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">My own URL that worked (for Winona State) was:
<a href="https://urldefense.com/v3/__https:/nam02.safelinks.protection.outlook.com/?url=https*3A*2F*2Fmnpals-wsu.primo.exlibrisgroup.com*2Fopenurl*2Fdiscovery*2F01MNPALS_WSU*2F01MNPALS_WSU*3ANewView*3Frft.oclcnum*3D&data=05*7C01*7CVLeighton*40winona.edu*7C7b09eed50483477d56df08da7c817b4e*7C5011c7c60ab446ab9ef4fae74a921a7f*7C0*7C0*7C637959193277776533*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C3000*7C*7C*7C&sdata=haiNP9tXe97VujZqbai8XGryH8IVyrTAJunFCskhe4I*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJSU!!C5qS4YX3!Fv05lxmmZqSYZYlQCzLGsVL2-oH6rwjg1vPd2p-ITg-sdtSvyvrQiWY9foVEvxE9fsN1EaptUIqZeoDgItNLfTg$">
https://mnpals-wsu.primo.exlibrisgroup.com/openurl/discovery/01MNPALS_WSU/01MNPALS_WSU:NewView?rft.oclcnum=</a><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a suspicion that OCLC changed their access recently, perhaps switching from ISBN to OCLC Accession number. That is a good switch for ILL, but many libraries, such as Winona State, may have left that field blank. That would explain
why so many libraries had their links break all at once.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Vernon <o:p></o:p></p>
<p class="MsoNormal">___________________<o:p></o:p></p>
<p class="MsoNormal">H. Vernon Leighton<o:p></o:p></p>
<p class="MsoNormal">Coordinator of Liaison Services<o:p></o:p></p>
<p class="MsoNormal">and Acquisitions and Collections Librarian<o:p></o:p></p>
<p class="MsoNormal">Winona State University Library<o:p></o:p></p>
<p class="MsoNormal">P.O. Box 5838<o:p></o:p></p>
<p class="MsoNormal">Winona, MN 55987-5838<o:p></o:p></p>
<p class="MsoNormal">(507) 457-5148<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:VLeighton@winona.edu">VLeighton@winona.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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