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<p class="MsoNormal">In my experience, e-resources and systems work is chock full of acronyms and jargon (in addition to local academic and consortia acronyms).  A targeted glossary of the relevant acronyms, organizations, and local jargon can help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Athena Hoeppner
</span></i></b><i><span style="font-size:8.0pt;font-family:"Arial",sans-serif">(she/her/hers)</span></i><b><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="margin-left:.2in"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Discovery Services Librarian | University Librarian<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.2in"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">University of Central Florida |
<a href="mailto:athena@ucf.edu"><span style="color:#0563C1">athena@ucf.edu</span></a>
</span><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Athena<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Jennifer Soutter<br>
<b>Sent:</b> Wednesday, July 27, 2022 1:07 PM<br>
<b>To:</b> Steve Oberg <steve.oberg@wheaton.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Advice re onboarding new eresources/systems librarian<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I strongly encourage that the person view their activities through the lens of responsibility versus authority. Many times we are given responsibility but lack authority (IMHO) and it is important to identify those with authority in order
 to find paths when troubleshooting to resolve issues.<o:p></o:p></p>
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<p class="MsoNormal">My two cents<o:p></o:p></p>
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<p class="MsoNormal">Jennifer Soutter<o:p></o:p></p>
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<p class="MsoNormal">Former eresources librarian <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Get <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=05%7C01%7Cathena%40ucf.edu%7C4afb4db3767a49a974e308da6ff30a14%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C1%7C637945386893200818%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000%7C%7C%7C&sdata=ePbqQ4AMWXtBhX3jdNlGy2YAXzTHgornG6q6%2BDmE4Sc%3D&reserved=0">
Outlook for iOS</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Steve Oberg <<a href="mailto:steve.oberg@wheaton.edu">steve.oberg@wheaton.edu</a>><br>
<b>Sent:</b> Wednesday, July 27, 2022 12:45:28 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Advice re onboarding new eresources/systems librarian</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Stephanie, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I agree with Lisa that this new resource looks great and I am thinking about how to incorporate it into the e-resources management class I teach each Fall at the iSchool at Illinois!
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have experience with onboarding for this role and aside from (hopefully) having extensive, and updated local documentation and procedures to go over, here are some general pieces of advice:<o:p></o:p></p>
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If this is truly an entry-level person or role, I think it’s very important to emphasize that learning how to do ERM is a long process; I tell people it takes at least a year and maybe two before a new person will start to feel like they have the hang of it.
 Setting expectations is so important.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Meet regularly with this person, preferably each week or every other week, for at least a year. Having a dedicated space/time to be a resource to the new person is so important, also.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Expect things to change, sometimes rapidly, and communicate that.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Ensure this person is fully plugged in to the existing networks of information sharing and exchange with fellow ERM librarians, and encourage them to actively seek help from those networks as needed. This includes local/regional, not just national networks.
 E.g. I’m thinking of CARLI, the consortium we’re both part of.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Be clear about priorities and/or be ready to help them learn to set priorities. There is often a crazy amount of stuff ERM librarians are doing every day and it can be overwhelming.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Strongly encourage their having a view of the library org as a whole and how their work touches on just about every other area. Encourage building mutual relationships with other areas/functions. Help them to see where they have clear ownership of x and where
 they have shared responsibility for y.<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Support their ability to attend professional events — so important!<o:p></o:p></li></ul>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Don’t forget about the NASIG Core Competencies for E-Resources Librarians — <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nasig.org%2FCompetencies-Eresources&data=05%7C01%7Cathena%40ucf.edu%7C4afb4db3767a49a974e308da6ff30a14%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C1%7C637945386893200818%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000%7C%7C%7C&sdata=v8H5AAMThZGMdkMiAk%2Ba968Qz1lNDMUTO6Tad0r5xNk%3D&reserved=0">https://www.nasig.org/Competencies-Eresources</a> —
 use them as aspirational things rather than must-do. The latter can be overwhelming, superhuman.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">These are off-the-cuff but I hope, useful.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"ArialMT",serif">Steve</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
Steve Oberg<br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">Assistant Professor and Group Leader for Acquisitions and Discovery Services</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">Buswell Library, Wheaton College (IL)</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><span style="font-size:7.0pt;font-family:"Helvetica",sans-serif">+1 (630) 752-5852</span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal">On Jul 27, 2022, at 10:55 AM, Hinchliffe, Lisa Janicke <<a href="mailto:ljanicke@illinois.edu">ljanicke@illinois.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Not experienced doing this myself but a newly available resource that is OA that seems like it could be useful:<br>
<br>
Managing Licensed E-Resources: Techniques, Tips, and Practical Advice<br>
Galadriel Chilton (Editor), Stephanie Willen Brown, Anna Creech, Lindsay Cronk, Joan M. Emmet, Scarlet Galvan, Athena Hoeppner, Jenifer S. Holman, Erika Ripley, Allyson Rodriguez, and Angela Sidman<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lib.pacificu.edu%2Fcreate%2Fpup%2Fpacific-university-press-all-books%2Fpup-managing-licensed-eresources%2F&data=05%7C01%7Cathena%40ucf.edu%7C4afb4db3767a49a974e308da6ff30a14%7Cbb932f15ef3842ba91fcf3c59d5dd1f1%7C0%7C1%7C637945386893200818%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000%7C%7C%7C&sdata=kOwphnbEPTpW1m4XO2WQF07wI8x7dJ%2BLRFP1lyvL5mI%3D&reserved=0">https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lib.pacificu.edu%2Fcreate%2Fpup%2Fpacific-university-press-all-books%2Fpup-managing-licensed-eresources%2F&amp;data=05%7C01%7Csteve.oberg%40wheaton.edu%7Cf5722540e6f644198aec08da6fe8adb1%7Cb7098c8ac6b24e8bba4c872cf5f00a20%7C0%7C0%7C637945342389542906%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=7rPrE42UEY2q5yrku24kgZG82U2GilROTmuNvIukVro%3D&amp;reserved=0</a><br>
<br>
<br>
--<br>
Lisa Janicke Hinchliffe<br>
Professor, University Library<br>
Affiliate Faculty, School of Information Sciences, European Union Center, & Center for Global Studies<br>
Library 434, University of Illinois, 1408 West Gregory Drive, Urbana, Illinois 61801<br>
<a href="mailto:ljanicke@illinois.edu">ljanicke@illinois.edu</a>, 217-333-1323 (v), 217-244-4358 (f)<br>
<br>
<br>
________________________________________<br>
From: Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Stephanie Davis-Kahl <<a href="mailto:sdaviska@iwu.edu">sdaviska@iwu.edu</a>><br>
Sent: Wednesday, July 27, 2022 10:34 AM<br>
To: <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
Subject: [Eril-l] Advice re onboarding new eresources/systems librarian<br>
<br>
Dear colleagues,<br>
<br>
I'm working on an onboarding schedule for an incoming e-resources and systems librarian and would love to hear any ideas or advice from all of you about things you wish you would have learned when you started your current e-resources/systems role. So far, I
 have a draft schedule of meetings with colleagues within the library as well as key people outside the library, as well as a meeting with our former e-resources/systems administrator.  Any and all advice is greatly appreciated!<br>
<br>
Thank you!<br>
Stephanie<br>
<br>
--<br>
Stephanie Davis-Kahl<br>
University Librarian<br>
Copyright Officer<br>
Professor, The Ames Library<br>
Illinois Wesleyan University<br>
309-556-3010<br>
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