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<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">*<b>Apologies for Cross Posting</b>*<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">COUNTER Release 4 Retirement
<o:p></o:p></span></b></p>
<p class="MsoNormal">Beginning on <b>May 10</b>, Oxford University Press will cease to provide COUNTER 4 usage reports, and will only offer COUNTER 5 reports going forward. Since January 2019, Oxford University Press (OUP) has offered COUNTER 5 usage reports
in compliance with COUNTER guidelines. As COUNTER’s latest standard, Release 5 is designed to deliver clearer, more flexible, and more consistent reporting.
<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:2.0pt"><br>
OUP’s final COUNTER 4 reports will be supplied in <b>mid-April, showing usage for the month of March,
</b>and will be available until<b> May 10</b>. After this date, COUNTER 4 usage reports will cease to be accessible through the usage portal and the SUSHI service.<br>
<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Actions to take<o:p></o:p></span></b></p>
<p class="MsoNormal"><span class="normaltextrun"><span lang="EN-GB" style="color:black;background:white">If you would like to run
<b>COUNTER 4</b> usage reports for March 2022 or earlier, please do so <b>before May 10, 2022</b>. COUNTER 4 usage reports will not be available from OUP after this date.<br>
<br>
<o:p></o:p></span></span></p>
<p class="MsoNormal"><a name="_Hlk97903722"><b>SUSHI Users</b> – If you are not already receiving COUNTER 5 usage reports via the SUSHI service, please re-register and update your SUSHI client to request COUNTER 5 usage reports. You can do this by following
our </a><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/COUNTER_5_SUSHI_Setup_Instructions.pdf"><span style="mso-bookmark:_Hlk97903722">SUSHI registration instructions</span><span style="mso-bookmark:_Hlk97903722"></span></a><span style="mso-bookmark:_Hlk97903722">.
After May 10, it will only be possible to receive COUNTER 5 reports using the COUNTER 5 SUSHI service. If you are already registered for COUNTER 5 SUSHI service, you do not need to register again.<o:p></o:p></span></p>
<span style="mso-bookmark:_Hlk97903722"></span>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><br>
Learn more <o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Read more about the COUNTER 5 release from <a href="https://medialibrary.projectcounter.org/file/The-Friendly-Guide-for-Librarians">
COUNTER’s Friendly Guide for Librarians</a> <o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level2 lfo1">
Page 18 includes a section that <a href="https://medialibrary.projectcounter.org/file/The-Friendly-Guide-for-Librarians#page=18">
compares Release 4 to Release 5</a><o:p></o:p></li></ul>
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Review OUP’s <a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OUP_USAGE_GUIDE.pdf">
Usage Statistics Report</a> guide for working with COUNTER 5 <o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
Watch OUP’s <a href="https://www.youtube.com/watch?v=lHh8J5WgVfI">training video</a> on accessing usage data with COUNTER 5
<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><br>
<b><br>
Access your COUNTER 4 usage statistics</b></span><o:p></o:p></p>
<p class="MsoNormal"><a href="https://academic.oup.com/sign-in">Journals usage statistics</a><span style="color:#58595B"><br>
</span><a href="https://subscriberservices.sams.oup.com/LOGIN?sessionid=ca6a8e4962fd548e30a62d60fb2e0cc5&authstatuscode=400">Online product usage statistics</a><o:p></o:p></p>
<h2><span style="font-size:11.0pt;line-height:106%"><o:p> </o:p></span></h2>
<b><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US"><br clear="all" style="page-break-before:always">
</span></b>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Contact Us<o:p></o:p></span></b></p>
<p class="MsoNormal"><a name="_Hlk96953278">If you have any questions, please contact our customer support teams:
<br>
<br>
<o:p></o:p></a></p>
<span style="mso-bookmark:_Hlk96953278"></span>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="271" valign="top" style="width:203.4pt;border:solid windowtext 1.0pt;background:#D9E2F3;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt">Journals<o:p></o:p></span></b></p>
</td>
<td width="288" valign="top" style="width:3.0in;border:solid windowtext 1.0pt;border-left:none;background:#D9E2F3;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">Online Products</span></b><b><span style="font-size:12.0pt"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="271" valign="top" style="width:203.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal"><b><br>
Customers in North & South America <o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo2">
Telephone: 1-800-852-7323<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo2">
Email: <a href="mailto:jnls.cust.serv@oup.com">jnls.cust.serv@oup.com</a><u><span style="color:#0066AA"><br>
<br>
</span></u><o:p></o:p></li></ul>
<p class="MsoNormal"><b>Customers in UK & Rest of World <o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo3">
Telephone: +44 1865 353907<o:p></o:p></li><li class="MsoListParagraphCxSpMiddle" style="color:#0563C1;margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo3">
<span style="color:windowtext">Email: <a href="mailto:jnls.cust.serv@oup.com">jnls.cust.serv@oup.com</a></span><span class="MsoHyperlink"><o:p></o:p></span></li></ul>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;mso-add-space:auto;line-height:normal">
<o:p> </o:p></p>
</td>
<td width="288" valign="top" style="width:3.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal"><b><br>
Customers in North & South America <o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo2">
Telephone: 1-800-445-9714<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo2">
Email: <a href="mailto:online@oup.com">online@oup.com</a> <br>
<br>
<o:p></o:p></li></ul>
<p class="MsoNormal"><b>Customers in UK & Rest of World <o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo3">
Telephone: +44 1865 353705<o:p></o:p></li><li class="MsoListParagraphCxSpLast" style="color:#0563C1;margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l1 level1 lfo3">
<span style="color:windowtext">Email: <a href="mailto:onlinesubscriptions@oup.com">
onlinesubscriptions@oup.com</a></span><span class="MsoHyperlink"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="color:#2A2A2A;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span class="normaltextrun">If a colleague would like to sign up for future COUNTER 4 retirement messages, please have them email</span><span class="eop"> </span><span class="normaltextrun">us
</span><a href="mailto:library.marketing@oup.com">library.marketing@oup.com</a><span class="normaltextrun">.
</span><span class="eop"> <br>
<br>
</span><span style="color:#2A2A2A;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><b>To read this message in other languages:<br>
</b><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_SP_Chinese.pdf"><span style="font-family:MingLiU">简</span><span style="font-family:"MS Mincho"">体中文信息</span></a><u><span style="color:blue"><br>
</span></u><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_TR_Chinese.pdf"><span style="font-family:"MS Gothic"">繁體中文信息</span></a><u><span style="color:blue"><br>
</span></u><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_Japanese.pdf"><span style="font-family:"MS Gothic"">日本語版</span></a><u><span style="color:blue"><br>
</span></u><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_Korean.pdf"><span style="font-family:"Gulim",sans-serif">한글버전</span></a><u><span style="color:blue"><br>
</span></u><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_Portuguese.pdf">Informação em português</a><u><span style="color:blue"><br>
</span></u><a href="http://fdslive.oup.com/www.oup.com/academic/pdf/librarian/Email_1_COUNTER4_Spanish.pdf">Información en español</a><o:p></o:p></p>
<p class="MsoNormal"><u><br>
</u>Sincerely,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"DM Serif Display";color:#011E41">Valerie Faison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:#011E41">Marketing Manager, Library Marketing Programs and Execution<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:#011E41">Oxford University Press<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:#011E41"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:#011E41"><a href="mailto:valerie.faison@oup.com">valerie.faison@oup.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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