<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:inherit;
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Could it be students looking for a textbook?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Leslie D. Burke</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Collection Services Librarian, Library</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Kalamazoo College</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">1200 Academy St</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Kalamazoo, MI 49006</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">p 269.337.7144</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">f 269.337.7395</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:Leslie.Burke@kzoo.edu" target="_blank"><span style="font-family:"Arial",sans-serif">Leslie.Burke@kzoo.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">She/her/hers<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E36C0A">More in Four. More in a Lifetime.</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a name="webProfileURL"><i><span style="font-size:10.5pt;color:#008F00">No one has to do everything, but everyone has to do something – What’s your Green Dot?</span></i></a><span style="mso-bookmark:webProfileURL"><span style="font-size:10.5pt;color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:webProfileURL"><span style="color:#1F497D">LinkedIn:
</span></span><span style="mso-bookmark:webProfileURL"></span><a href="http://www.linkedin.com/in/leslieburke/" target="_blank">www.linkedin.com/in/leslieburke/</a> ;
<span style="font-family:"Arial",sans-serif;color:#1F497D">Twitter: librarygal2go</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif">;
</span><span style="font-family:"Arial",sans-serif;color:#1F497D">K’s Library on Facebook:
</span><a href="https://www.facebook.com/kalamazoocollegelibrary" target="_blank"><span style="font-family:"Arial",sans-serif">https://www.facebook.com/kalamazoocollegelibrary</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D">
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Allyson Ota<br>
<b>Sent:</b> Friday, March 18, 2022 5:10 PM<br>
<b>To:</b> ERIL-L listserv <eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] Primo VE - zero search results question for high searches in a single day<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Aloha all, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">I had a great time at ER&L, and one of the conference topics actually popped up in my inbox today. A librarian here ran the zero search results report mentioned in Jill Locascio's
excellent on-demand session on using the zero results to inform library instruction. I thought I'd just post here in case others may have experienced this. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">In our report, we noticed some search numbers that seem really high, like, a search run for the search string ISBN 9781119752585 141 - 143 times per day. It makes it seem automated,
rather than a real student or faculty member. When I looked it up, the ISBN belongs to an accounting book we do not own. <o:p></o:p></span></p>
</div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:0in;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal"><b>Search String<o:p></o:p></b></p>
</td>
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-left:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal"><b>Searches<o:p></o:p></b></p>
</td>
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-left:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal"><b>Active Tab<o:p></o:p></b></p>
</td>
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-left:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal"><b>Search Scope<o:p></o:p></b></p>
</td>
<td valign="bottom" style="border:solid windowtext 1.0pt;border-left:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;border-color:transparent rgb(204,204,204) rgb(204,204,204);overflow:visible">
<div>
<div>
<p class="MsoNormal"><b>Date (long desc)<o:p></o:p></b></p>
</div>
</div>
</td>
</tr>
<tr style="height:15.0pt">
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-top:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">ISBN 9781119752585<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal" align="right" style="text-align:right">143<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">LibraryCatalog<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">MyInst_and_CI<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;border-color:transparent rgb(204,204,204) rgb(204,204,204);overflow:visible">
<div>
<div>
<p class="MsoNormal">Mon, May 24, 2021<o:p></o:p></p>
</div>
</div>
</td>
</tr>
<tr style="height:15.0pt">
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-top:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">ISBN 9781119752585<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal" align="right" style="text-align:right">143<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">LibraryCatalog<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">MyInst_and_CI<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;border-color:transparent rgb(204,204,204) rgb(204,204,204);overflow:visible">
<div>
<div>
<p class="MsoNormal">Tue, May 25, 2021<o:p></o:p></p>
</div>
</div>
</td>
</tr>
<tr style="height:15.0pt">
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-top:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">ISBN 9781119752585<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal" align="right" style="text-align:right">141<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">LibraryCatalog<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">MyInst_and_CI<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;border-color:transparent rgb(204,204,204) rgb(204,204,204);overflow:visible">
<div>
<div>
<p class="MsoNormal">Sat, May 22, 2021<o:p></o:p></p>
</div>
</div>
</td>
</tr>
<tr style="height:15.0pt">
<td valign="bottom" style="border:solid #CCCCCC 1.0pt;border-top:none;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">ISBN 9781119752585<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal" align="right" style="text-align:right">141<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">LibraryCatalog<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid #CCCCCC 1.0pt;border-right:solid #CCCCCC 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;overflow:hidden">
<p class="MsoNormal">MyInst_and_CI<o:p></o:p></p>
</td>
<td valign="bottom" style="border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 2.25pt 0in 2.25pt;height:15.0pt;border-color:transparent rgb(204,204,204) rgb(204,204,204);overflow:visible">
<div>
<div>
<p class="MsoNormal">Sun, May 23, 2021<o:p></o:p></p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Any idea what might be the cause of so many searches run? <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Allyson<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
<div>
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td width="0" valign="bottom" style="width:.3pt;padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="0" style="width:0in;border-collapse:collapse">
<tbody>
<tr>
<td width="65" valign="bottom" style="width:48.75pt;padding:0in 7.5pt 0in 0in">
<p class="MsoNormal"><span style="font-family:"inherit",serif"><img border="0" width="65" style="width:.677in" id="_x0000_i1025" src="https://www.hawaii.edu/wp/wp-content/uploads/2021/03/get-vaccinated-logo-kapiolani.png" alt="Get Vaccinated U H logo"><o:p></o:p></span></p>
</td>
<td width="0" valign="bottom" style="width:.3pt;border:none;border-right:solid #45668E 1.0pt;padding:0in 0in 0in 0in;border-top-style:initial;border-bottom-style:initial;border-left-style:initial;border-top-color:initial;border-bottom-color:initial;border-left-color:initial;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;font-style:inherit">
</td>
<td width="0" valign="top" style="width:.3pt;padding:0in 0in 0in 7.5pt;outline:0px;font-stretch:normal">
<p style="margin-bottom:0in;margin-bottom:.0001pt;vertical-align:baseline;outline:0px;font-variant:inherit;font-stretch:inherit;margin-top:0px!important">
<b><span style="font-size:10.0pt;font-family:"inherit",serif;color:black;border:none windowtext 1.0pt;padding:0in">Allyson Ota
</span></b><span style="font-size:10.0pt;font-family:"inherit",serif;color:black;border:none windowtext 1.0pt;padding:0in">(she/they)</span><span style="font-size:10.0pt;font-family:"inherit",serif"><br>
<span style="border:none windowtext 1.0pt;padding:0in">Electronic Resources Librarian</span></span><span style="font-family:"inherit",serif"><o:p></o:p></span></p>
<p style="margin-bottom:0in;margin-bottom:.0001pt;vertical-align:baseline;outline:0px;font-variant:inherit;font-stretch:inherit;margin-top:0px!important">
<span style="font-size:10.0pt;font-family:"inherit",serif;border:none windowtext 1.0pt;padding:0in">Kapiʻolani Community College Library</span><span style="font-family:"inherit",serif"><o:p></o:p></span></p>
<p style="margin-bottom:0in;margin-bottom:.0001pt;vertical-align:baseline;outline:0px;font-variant:inherit;font-stretch:inherit;margin-top:0px!important">
<span style="font-size:10.0pt;font-family:"inherit",serif">4303 Diamond Head Rd., Honolulu, HI 96816<br>
<span style="border:none windowtext 1.0pt;padding:0in">(808) 734-9254 | <a href="mailto:allyson@hawaii.edu" target="_blank">
allyson@hawaii.edu</a></span><br>
<span style="border:none windowtext 1.0pt;padding:0in"><a href="https://guides.library.kapiolani.hawaii.edu" target="_blank">https://guides.library.kapiolani.hawaii.edu</a> </span></span><span style="font-family:"inherit",serif"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
</body>
</html>