<div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Aloha all, </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">I had a great time at ER&L, and one of the conference topics actually popped up in my inbox today. A librarian here ran the zero search results report mentioned in Jill Locascio's excellent on-demand session on using the zero results to inform library instruction. I thought I'd just post here in case others may have experienced this. </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">In our report, we noticed some search numbers that seem really high, like, a search run for the search string ISBN 9781119752585 141 - 143 times per day. It makes it seem automated, rather than a real student or faculty member. When I looked it up, the ISBN belongs to an accounting book we do not own. </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><table cellspacing="0" cellpadding="0" dir="ltr" border="1" style="table-layout:fixed;font-size:11pt;font-family:Calibri;width:0px;border-collapse:collapse;border:none"><colgroup><col width="170"><col width="60"><col width="107"><col width="137"><col width="60"></colgroup><tbody><tr style="height:20px"><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;font-weight:bold;border:1px solid rgb(204,204,204)">Search String</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;font-weight:bold;border:1px solid rgb(204,204,204)">Searches</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;font-weight:bold;border:1px solid rgb(204,204,204)">Active Tab</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;font-weight:bold;border:1px solid rgb(204,204,204)">Search Scope</td><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) transparent rgb(204,204,204) rgb(204,204,204);overflow:visible;padding:0px 3px;vertical-align:bottom;font-weight:bold"><div style="white-space:nowrap;overflow:hidden;width:116px"><div style="float:left">Date (long desc)</div></div></td></tr><tr style="height:20px"><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">ISBN 9781119752585</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;text-align:right;border:1px solid rgb(204,204,204)">143</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">LibraryCatalog</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">MyInst_and_CI</td><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) transparent rgb(204,204,204) rgb(204,204,204);overflow:visible;padding:0px 3px;vertical-align:bottom"><div style="white-space:nowrap;overflow:hidden;width:116px"><div style="float:left">Mon, May 24, 2021</div></div></td></tr><tr style="height:20px"><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">ISBN 9781119752585</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;text-align:right;border:1px solid rgb(204,204,204)">143</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">LibraryCatalog</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">MyInst_and_CI</td><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) transparent rgb(204,204,204) rgb(204,204,204);overflow:visible;padding:0px 3px;vertical-align:bottom"><div style="white-space:nowrap;overflow:hidden;width:116px"><div style="float:left">Tue, May 25, 2021</div></div></td></tr><tr style="height:20px"><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">ISBN 9781119752585</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;text-align:right;border:1px solid rgb(204,204,204)">141</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">LibraryCatalog</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">MyInst_and_CI</td><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) transparent rgb(204,204,204) rgb(204,204,204);overflow:visible;padding:0px 3px;vertical-align:bottom"><div style="white-space:nowrap;overflow:hidden;width:116px"><div style="float:left">Sat, May 22, 2021</div></div></td></tr><tr style="height:20px"><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">ISBN 9781119752585</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;text-align:right;border:1px solid rgb(204,204,204)">141</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">LibraryCatalog</td><td style="overflow:hidden;padding:0px 3px;vertical-align:bottom;border:1px solid rgb(204,204,204)">MyInst_and_CI</td><td style="border-width:1px;border-style:solid;border-color:rgb(204,204,204) transparent rgb(204,204,204) rgb(204,204,204);overflow:visible;padding:0px 3px;vertical-align:bottom"><div style="white-space:nowrap;overflow:hidden;width:116px"><div style="float:left">Sun, May 23, 2021</div></div></td></tr></tbody></table></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><div class="gmail_default">Any idea what might be the cause of so many searches run?  </div><div class="gmail_default"><br></div></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Thank you, </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Allyson</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><table border="0" width="100%" cellspacing="0" cellpadding="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-stretch:inherit;font-size:13px;line-height:inherit;vertical-align:baseline;font-family:"Open Sans",Tahoma,sans-serif;border-collapse:collapse;border-spacing:0px;width:475px;background-image:none;background-position:initial;background-repeat:initial;color:rgb(34,34,34);direction:ltr"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><tr style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><td style="padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:auto;background:none"><table border="0" width="470" cellspacing="0" cellpadding="0" align="left" style="margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:1em;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;font-weight:inherit;border-collapse:collapse;border-spacing:0px;width:auto;background:none"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><tr valign="top" style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><td style="padding:0px 10px 0px 0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:65px;background:none"><img src="https://www.hawaii.edu/wp/wp-content/uploads/2021/03/get-vaccinated-logo-kapiolani.png" alt="Get Vaccinated U H logo" width="65" height="auto" style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline;max-width:100%;height:auto"></td><td style="padding:0px;border-width:0px 1px 0px 0px;border-top-style:initial;border-right-style:solid;border-bottom-style:initial;border-left-style:initial;border-top-color:initial;border-right-color:rgb(69,102,142);border-bottom-color:initial;border-left-color:initial;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:auto;background:none"></td><td style="padding:0px 0px 0px 10px;border:0px;outline:0px;font-stretch:normal;line-height:normal;font-family:Arial,Helvetica,"Helvetica Neue",sans-serif;vertical-align:top;width:auto;background:none"><p style="margin-right:0px;margin-bottom:0px;margin-left:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit;margin-top:0px!important"><font size="2"><span style="font-style:inherit;font-weight:600;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;color:rgb(0,0,0)">Allyson Ota </span><span style="margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;color:rgb(0,0,0)">(she/they)</span><br><span style="font-style:inherit;font-weight:inherit;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit">Electronic Resources Librarian</span></font></p><p style="margin-right:0px;margin-bottom:0px;margin-left:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit;margin-top:0px!important"><font size="2"><span st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