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<p class="MsoNormal">If they’re being carried over from one year to the next, they have to re-subscribe every year.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kari Anderson<o:p></o:p></p>
<p class="MsoNormal">Collections Lead, Academic Services<o:p></o:p></p>
<p class="MsoNormal">National Defense University Library<o:p></o:p></p>
<p class="MsoNormal">300 5<sup>TH</sup> AVE, BLDG 62<o:p></o:p></p>
<p class="MsoNormal">FT MCNAIR<o:p></o:p></p>
<p class="MsoNormal">WASHINGTON, DC 20319<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:kari.anderson@ndu.edu"><span style="color:#0563C1">kari.anderson@ndu.edu</span></a>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Kathryn Machin<br>
<b>Sent:</b> Monday, January 24, 2022 4:26 PM<br>
<b>To:</b> Dennis W. Flanders <dflanders@suffolk.edu>; Mueth, Sarah <mueths@uncw.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] NYT group pass problems<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Sarah, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I have had similar issues . In many cases the faculty member / student has not reset their password. In other cases, every semester the confirmation email resetting the password or setting up
a new account has been sent to the spam folder. Check with your IT department to check their filters / firewalls. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Just my experience!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Be Well and Good Luck!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Kathy<o:p></o:p></span></p>
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</span><strong><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:black;background:white">Kathryn Machin, MLS, MALS</span></strong><span style="font-size:12.0pt;font-family:Roboto;color:#212529;background:white"><br>
</span><em><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black;background:white">Electronic Resources , Serials Librarian</span></em><span style="font-size:12.0pt;font-family:Roboto;color:#212529;background:white"><br>
</span><span style="font-size:10.0pt;color:black;background:white">Thomas D Greenley Library</span><span style="font-size:12.0pt;font-family:Roboto;color:#212529;background:white"><br>
</span><span style="font-size:10.0pt;color:black;background:white">T. 934-420-2402</span><span style="font-size:12.0pt;font-family:Roboto;color:#212529;background:white"><br>
</span><span style="font-size:9.0pt;color:black;background:white"><a href="mailto:machink@farmingdale.edu"><b><span style="color:#006F71">machink@farmingdale.edu</span></b></a></span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#201F1E">Pronouns: she/her/hers</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
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</span><span style="font-size:9.0pt;color:black;background:white">2350 Broadhollow Road<br>
Farmingdale, NY 11735<br>
<a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.farmingdale.edu%2F&data=04%7C01%7Ckari.anderson%40ndu.edu%7C13b9ae37c5c140e2e3b208d9df801f1f%7Cabfe949f1dc8462bbf873527168dc052%7C0%7C0%7C637786564538290660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XbPaYcwHbLGeiA%2B91I7lCgY42qQs0w97x6A3gNIvSNk%3D&reserved=0" target="_blank"><b><span style="color:#006F71">farmingdale.edu</span></b></a></span><span style="font-size:12.0pt;font-family:Roboto;color:#212529;background:white"><br>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Dennis W. Flanders <<a href="mailto:dflanders@suffolk.edu">dflanders@suffolk.edu</a>><br>
<b>Sent:</b> Monday, January 24, 2022 3:53 PM<br>
<b>To:</b> Mueth, Sarah <<a href="mailto:mueths@uncw.edu">mueths@uncw.edu</a>>; <a href="mailto:eril-l@lists.eril-l.org">
eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] NYT group pass problems</span> <o:p></o:p></p>
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<p class="MsoNormal" style="text-indent:12.0pt;background:#FFEB9C"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">External Sender: This email originated from outside of Farmingdale State College. Do not reply, click links, or open
attachments unless you recognize the sender and know that the content is safe.</span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Sarah,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">My library offers NYT academic passes and I've just heard of a professor unable to create an account, so possibly related. They received an "access unavailable" message. I've notified NYT of
the issue and referenced your note so they know this may be affecting multiple subscribing orgs. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Dennis<o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#934511">Dennis Flanders</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#934511">Electronic Resources Librarian</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#934511">Mildred F. Sawyer Library</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;color:#934511">Suffolk University</span></i><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Mueth, Sarah <<a href="mailto:mueths@uncw.edu">mueths@uncw.edu</a>><br>
<b>Sent:</b> Monday, January 24, 2022 3:03 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [EXTERNAL] [Eril-l] NYT group pass problems</span> <o:p></o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;color:black"> This email originated from outside of the University. Do not click links or open attachments
unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="xxmsonormal">Anyone out there in ERI-L land with a NYT group pass having problems with users hitting article limits and being unable to create accounts?
<o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<p class="xxmsonormal">__________________________________<o:p></o:p></p>
<p class="xxmsonormal"><b>Sarah Mueth</b><o:p></o:p></p>
<p class="xxmsonormal">Coordinator of Serials & Electronic Resources<o:p></o:p></p>
<p class="xxmsonormal"><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.uncw.edu%2F&data=04%7C01%7Ckari.anderson%40ndu.edu%7C13b9ae37c5c140e2e3b208d9df801f1f%7Cabfe949f1dc8462bbf873527168dc052%7C0%7C0%7C637786564538290660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OVMATHe76apPk%2BxYOS8V%2B18pG1iJnxEg7EUQZhzPBH0%3D&reserved=0"><span style="color:#0563C1">William
M. Randall Library</span></a><o:p></o:p></p>
<p class="xxmsonormal">University of North Carolina Wilmington<o:p></o:p></p>
<p class="xxmsonormal">910-962-2497<o:p></o:p></p>
<p class="xxmsonormal">she/her/hers<o:p></o:p></p>
<p class="xxmsonormal"><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Funcw.edu%2Flgbtqia%2Ffacstaff-resources%2Fpronouns.html&data=04%7C01%7Ckari.anderson%40ndu.edu%7C13b9ae37c5c140e2e3b208d9df801f1f%7Cabfe949f1dc8462bbf873527168dc052%7C0%7C0%7C637786564538290660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ezpXa0%2FeS%2FEVbrnEllmgDN1MFKvRUXtqu66rKoIpA88%3D&reserved=0"><span style="color:#0563C1">Why
pronouns matter</span></a><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#262626"><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Funcw.edu%2Fdiversity%2Fland-acknowledgement.html&data=04%7C01%7Ckari.anderson%40ndu.edu%7C13b9ae37c5c140e2e3b208d9df801f1f%7Cabfe949f1dc8462bbf873527168dc052%7C0%7C0%7C637786564538290660%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l5TUdK%2BnfRq8JVz39vqohEGCt8myu4qrEXsXpfk%2B3vY%3D&reserved=0"><span style="color:#0563C1">UNCW
Land Acknowledgement</span></a></span><o:p></o:p></p>
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