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<p class="MsoNormal">Thank you for this information! We are experiencing this as well.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jenn<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jennifer Everson Brown<o:p></o:p></p>
<p class="MsoNormal">Electronic Resources Access & Discovery Manager<o:p></o:p></p>
<p class="MsoNormal">303-871-3447<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:Jennifer.e.brown@du.edu"><span style="color:#0563C1">Jennifer.e.brown@du.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">Pronouns: she/her/hers<o:p></o:p></p>
<p class="MsoNormal"><a href="https://secretstaplers.tumblr.com/"><span style="color:#0563C1">https://secretstaplers.tumblr.com/</span></a><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Larrison, Stephanie<br>
<b>Sent:</b> Friday, January 14, 2022 10:42 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] [Eril-l] Nature articles via ReadCube<o:p></o:p></p>
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[External Email From]: <b><a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">This is an alert for libraries that use ReadCube to acquire Nature articles for patrons. The service is not currently working for us and we have been attempting to contact the vendor with no
luck yet. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><a href="https://urldefense.com/v3/__https:/www.screencast.com/t/YBlevM5Ll8Pl__;!!NCZxaNi9jForCP_SxBKJCA!COGxsnX3zRyHqEspmpInGj5dDPH4m_38K2e6Mp42ZElLBPXCrXD4sJP19AzJaJk9F0Fr6w$">https://www.screencast.com/t/YBlevM5Ll8Pl</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I’m providing a link to what the service looks for a quick reference. If we click on View PDF from on campus, the screen refreshes and nothing happens. From off-campus (authenticated via
proxy) clicking on View PDF changes it to Buy PDF and our logo and ReadCube text disappears.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">If your library has the same access issue, please send a message to
<a href="mailto:libraries@readcube.com"><span style="color:windowtext;text-decoration:none">libraries@readcube.com</span></a>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Stephanie Larrison<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Electronic Resources Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Texas State University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">San Marcos, TX<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">512-753-9616</span><o:p></o:p></p>
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