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<p class="MsoNormal">Interesting….and I am going through another issue at this time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have found several articles not coming up in PRIMO searches from other EBSCO databases too (Business source complete). We use ALMA and recently EBSCO did a revamp of their article linker linking syntax. So, not sure if our issue of
articles not showing up in PRIMO but being available at the vendor portal might also be linked to this change and other CDI issues. If you use ALMA, following might be of use to you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have some explanation for this behavior from a GURU. According to her ‘Whether articles appear in Primo or not depends on whether there is content in Central Discovery Index (CDI) that matches those articles. EBSCO doesn’t provide article
citations to Ex Libris to include in CDI, so we are dependent on article citations provided by other vendors. If the articles aren’t linking, follow EBSCO’s instructions to access them a different way. If they aren’t coming up in Primo, we have no way to check
all of the article content in CDI and no way to add article citations to CDI. If the articles aren’t coming up at all, chances are the citations don’t exist in CDI. You could search the database directly instead of rely on Primo”.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anjana<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white">Thank you.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white">Anjana.</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Anjana H. Bhatt</span></b>,
<i><span style="font-size:12.0pt;font-family:"Arial",sans-serif">MSIRM & MLIS</span></i><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> <br>
University Librarian (Electronic Resources)</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Wilson G. Bradshaw Library, Office Location: Library East 133 A</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Florida Gulf Coast University</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">10501 FGCU, Blvd. S., Fort Myers, FL 33965</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Phone:
<a href="tel:239-590-7634" target="_blank"><span style="color:#0563C1">239-590-7634</span></a>, Fax:
<a href="tel:239-590-7609" target="_blank"><span style="color:#0563C1">239-590-7609</span></a>, E-mail:
<a href="mailto:abhatt@fgcu.edu" target="_blank"><span style="color:#0563C1">abhatt@fgcu.edu</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#538135">Inspiring those who inspire others…that’s the FGCU Effect.</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></i></b><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Florida has a very broad public records law. As a result, any written communication created or received by Florida Gulf Coast University employees is subject to disclosure
to the public and the media, upon request, unless otherwise exempt. Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.
Instead, contact this office by phone or in writing.</span></i></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Kathleen Folger<br>
<b>Sent:</b> Tuesday, January 18, 2022 12:35 PM<br>
<b>To:</b> eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Article missing from Academic Search Complete for some libraries?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="color:red;background:red"> </span><span style="color:red;background:#FFF0F3">
</span><strong><span style="font-family:"Calibri",sans-serif;background:#FFF0F3">External Email</span></strong><span style="background:#FFF0F3">: Do not click links or attachments unless you recognize the sender and know the content is safe.</span><o:p></o:p></p>
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<p class="MsoNormal">The University of Michigan does not have access to this article in our Academic Search Complete. I tried searching by article title as well as by journal name. This article appears in Vol. 19, Issue 1, pg. 43-54. We have four articles from
that issue but not this one. The page numbers for articles we do have jumps from pg. 29-42 to 55-67, completely skipping over the pages for this article.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-Kathleen<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jan 18, 2022 at 12:24 PM Waters, Thomas <<a href="mailto:twaters1@brenau.edu">twaters1@brenau.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Brenau University has access to this article through Academic Search Complete.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jan 18, 2022 at 12:09 PM Laura Conforte <<a href="mailto:lconfort@bates.edu" target="_blank">lconfort@bates.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">The article appears in Academic Search Complete at Bates College.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jan 18, 2022 at 12:07 PM Susan Prefontaine <<a href="mailto:sprefont@buffalo.edu" target="_blank">sprefont@buffalo.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This article is present in our ASC at University at Buffalo/SUNY.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Susan Prefontaine<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">e-Resources Team<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Lisa Gonzalez<br>
<b>Sent:</b> Tuesday, January 18, 2022 12:02 PM<br>
<b>To:</b> eril-l (<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Article missing from Academic Search Complete for some libraries?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Several libraries in our group reported that the article "Ethics of Robot Servitude" in the Journal of Experimental & Theoretical Artificial Intelligence was missing from Ebsco's
Academic Search Complete. After one library filed a ticket with Ebsco, the problem was fixed and the article appeared for that library, but other libraries were still not seeing the article in their own Ebsco subscriptions. Could a few libraries check on this
article and see if it is missing/present in your own Academic Search Complete? Thanks!<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
-- <o:p></o:p></p>
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<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="color:black">Lisa Gonzalez | PALNI Knowledge Base and License Manager Librarian<br>
Private Academic Library Network of Indiana</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="color:black">317-550-5229 |
<a href="mailto:lgonzalez@palni.edu" target="_blank"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1155CC;background:white">lgonzalez@palni.edu</span></a> |
</span><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1155CC;background:white"><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.palni.edu%2F&data=04%7C01%7Cabhatt%40fgcu.edu%7Cc8c78f28f8514768918208d9daa8f3ed%7Cf7a5a4ef4ffa4c80bfb3c12e28872099%7C0%7C0%7C637781241598752400%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p%2Bl79HDeHd4OIEklmboaKNt%2Bui%2B7c7MZlU5IizOXcsc%3D&reserved=0" target="_blank"><span style="text-decoration:none">www.palni.edu</span></a></span></u><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"> <o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Laura Conforte<o:p></o:p></p>
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<p class="MsoNormal">Electronic Resources & Scholarly Communications Librarian<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:lconfort@bates.edu" target="_blank">lconfort@bates.edu</a><o:p></o:p></p>
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<p class="MsoNormal">(207) 786-6261<o:p></o:p></p>
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<p class="MsoNormal">she/her/hers<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="96" height="87" style="width:1.0in;height:.9062in" id="_x0000_i1025" src="https://drive.google.com/a/bates.edu/uc?id=1iIAEeqlRbGoOtRr0boiXtaHWwWKnosvh&export=download"><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Thomas Waters, MA, MLIS<br>
Technical Services Librarian<br>
Assistant Professor<br>
Trustee Library of Brenau University<br>
<br>
500 Washington Street SE<br>
Gainesville, GA 30501<br>
770-718-5303<br>
<a href="mailto:twaters1@brenau.edu" target="_blank">twaters1@brenau.edu</a><br>
<br>
Confidentiality Notice: This e-mail and any attachments are confidential and may also be privileged. If you are not the named recipient, please notify the sender immediately and delete the contents of this message without disclosing the contents to anyone,
using them for any purpose, or storing or copying the information on any medium.<o:p></o:p></p>
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