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<p class="MsoNormal"><b>From:</b> Paraham_Greg <br>
<b>Sent:</b> Tuesday, January 11, 2022 2:19 PM<br>
<b>To:</b> Kristin Hughes Rogers <kerogers@olemiss.edu><br>
<b>Subject:</b> RE: [EXTERNAL] RE: Sage Premier outage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Hi Kristin,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">We’re pointing to <a href="https://journals.sagepub.com">
https://journals.sagepub.com</a> as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">I have the latest stanza, and restarted EZproxy.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Thanks for your reply.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">-Greg<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Kristin Hughes Rogers <<a href="mailto:kerogers@olemiss.edu">kerogers@olemiss.edu</a>>
<br>
<b>Sent:</b> Tuesday, January 11, 2022 1:58 PM<br>
<b>To:</b> Paraham_Greg <<a href="mailto:parahamg@rhodes.edu">parahamg@rhodes.edu</a>><br>
<b>Subject:</b> [EXTERNAL] RE: Sage Premier outage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864">Hi Greg,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864">What URL are you pointing users to when you get this error? I just tested our access using
<a href="https://journals.sagepub.com">https://journals.sagepub.com</a> using our proxy and did not have any issues accessing. Is there a different URL you are using?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864">Kristin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Georgia",serif;color:#142142">Kristin Rogers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#CF142B">Electronic Resources & Discovery Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#CF142B">Associate Professor<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">The University of Mississippi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">JD Williams Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">50 Galtney Lott Plz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">P.O. Box 1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">University, MS 38677-1848<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">U.S.A.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">O: +1-662-915-3409 | F: +1-662-915-6744<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142"><a href="mailto:kerogers@olemiss.edu">kerogers@olemiss.edu</a> |
<a href="http://www.olemiss.edu/">www.olemiss.edu</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142">2021-2022 SELA Secretary<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Georgia",serif;color:#142142"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><img border="0" width="104" height="59" style="width:1.0833in;height:.6166in" id="Picture_x0020_1" src="cid:image001.png@01D806F6.67344570" alt="http://selaonline.org/sela/css/images/sela_logo.png"></span><span style="color:#1F3864"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Paraham_Greg<br>
<b>Sent:</b> Tuesday, January 11, 2022 1:55 PM<br>
<b>To:</b> 'eril-l@lists.eril-l.org' <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Sage Premier outage<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">[EXTERNAL]<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">We’re unable to access SAGE Premier Journals from off-campus.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">After a check of our proxy configuration, I checked with SAGE support and there is an outage.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">I was told to check in 2-3 hours. A professor here said that she has been unable to access SAGE since 1/8/2022.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Here’s the error message:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">This web property is not accessible via this address.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">DDoS protection by Cloudflare<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Ray ID: 6cc0b01dede38d58<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Our virtual machines are our backup, but has anyone else gotten reports about SAGE journals access?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">-Greg<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#323130;border:none windowtext 1.0pt;padding:0in">Gregory J. Paraham,
</span></b><span style="font-size:9.0pt;color:#323130;border:none windowtext 1.0pt;padding:0in">Electronic Resources Librarian<br>
Rhodes College Information Services<br>
2000 North Parkway | Memphis, TN 38112</span><span style="font-size:9.0pt;color:#323130"><br>
<span style="border:none windowtext 1.0pt;padding:0in">901-843-3793 | </span></span><a href="mailto:parahamg@rhodes.edu"><span style="font-size:9.0pt;color:blue;border:none windowtext 1.0pt;padding:0in">parahamg@rhodes.edu</span></a><span style="font-size:9.0pt;color:#323130;border:none windowtext 1.0pt;padding:0in"> </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<div style="border:solid windowtext 1.0pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="background:yellow"><b><span style="color:black">This email was sent from a non-Rhodes email address.
<br>
Please do not click links or open attachments unless you recognize the sender and are positive the content is safe.</span></b><o:p></o:p></p>
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