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<p class="MsoNormal">This SPARC working group page has some resources for communicating to campus:<o:p></o:p></p>
<p class="MsoNormal"><a href="https://sparcopen.org/our-work/negotiation-resources/strategies-for-effectively-engaging-stakeholders-in-negotiations/">https://sparcopen.org/our-work/negotiation-resources/strategies-for-effectively-engaging-stakeholders-in-negotiations/</a>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Arndt,Theresa<br>
<b>Sent:</b> Friday, December 17, 2021 3:27 PM<br>
<b>To:</b> Robert Wolf <wolfrd@fdu.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXT] Re: [Eril-l] Communicating with the user community when cancelling electronic resource subscriptions<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">We have liaison librarians for each department, so they will send the announcement to faculty (who may be more likely to read a personal email, but not always). We also have a monthly
report distributed during the academic year in conjunction with the monthly faculty meeting. We provide rationale and price information explaining why cuts are being made, and alternatives for accessing the information (e.g., ILL). The reports stay online
from prior months. You could try posting information sent to your faculty listserv on a libguide or webpage where they can review it later, but don't assume they will. Some faculty have told us they always read the posted reports; some faculty have told
us they never read the reports. With the budget cuts lately, we can't necessarily ask the faculty whether it's okay to cut something. Cuts have to be made, and we make them as judiciously as possible based on data and mindful of impact on research and teaching.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">IMHO, don't assume it's your fault faculty don't know something you've communicated. Communication is a two way street, and you cannot make someone actually
read what you send or post. They may be overwhelmed with email (I know I am) or just don't bother to read your reports or don't think about the impact of a particular item until months later when they want a particular article. There may be nothing you can
do about this!</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">An anecdote from years gone by: a professor contacted the library, very upset to discover that we'd cancelled a journal important to them. When we looked
in our records we found the cancellation occurred five years before they noticed.
</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Happy, restful, safe holidays one and all! - Theresa</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Theresa Arndt</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Assoc. Director for Library Resources & Administration</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Dickinson College</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Carlisle, PA 17013</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Office/voicemail: (717) 245-1750</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="mailto:arndtt@dickinson.edu">arndtt@dickinson.edu</a></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>> on behalf of Brian Simboli <<a href="mailto:brs4@lehigh.edu">brs4@lehigh.edu</a>><br>
<b>Sent:</b> Friday, December 17, 2021 3:16 PM<br>
<b>To:</b> Robert Wolf <<a href="mailto:wolfrd@fdu.edu">wolfrd@fdu.edu</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] Communicating with the user community when cancelling electronic resource subscriptions</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="background:pink"><b><span style="font-size:10.0pt">Caution:</span></b><span style="font-size:10.0pt">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.<o:p></o:p></span></p>
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<p><o:p> </o:p></p>
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<p class="MsoNormal">Meant to say, via searches like the one below, you can ferret through various public facing webpages to get a sense of how universities publicly disclose their policies and to get a sense of how faculty are invited to be involved in providing
feedback. <o:p></o:p></p>
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<p class="MsoNormal">Brian Simboli<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Dec 17, 2021 at 3:10 PM Brian Simboli <<a href="mailto:brs4@lehigh.edu">brs4@lehigh.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Try a Google search on: <o:p></o:p></p>
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<p class="MsoNormal">journal and database cancellations project .edu<o:p></o:p></p>
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<p class="MsoNormal">and variations thereof.<o:p></o:p></p>
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<p class="MsoNormal">A lot of places have public policies or projects in place for cancellations.<o:p></o:p></p>
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<p class="MsoNormal">Brian Simboli<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Dec 17, 2021 at 2:25 PM Robert Wolf <<a href="mailto:wolfrd@fdu.edu" target="_blank">wolfrd@fdu.edu</a>> wrote:<o:p></o:p></p>
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<p class="xmsonormal">Hello,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">We’ve been trying to develop a protocol for alerting our user community when the library is cancelling or discontinuing a database or e-resources subscription. We currently send notification via our faculty listserv, but it seems they’re
always surprised when a resource is no longer available. I was wonder what, if any steps, other libraries take to alert their communities, and have they been effective?<o:p></o:p></p>
<p class="xmsonormal">Please feel free to respond to me off list.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Thank you,<o:p></o:p></p>
<p class="xmsonormal"><br>
Rob <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Robert Wolf<o:p></o:p></p>
<p class="xmsonormal">Associate University Librarian for Technical Services<o:p></o:p></p>
<p class="xmsonormal">Monninger Center for Learning and Research<o:p></o:p></p>
<p class="xmsonormal">Fairleigh Dickinson University<o:p></o:p></p>
<p class="xmsonormal">285 Madison Avenue, Mail Stop M-LA0-03<br>
Madison, N.J. 07940<o:p></o:p></p>
<p class="xmsonormal"><img border="0" width="14" height="10" style="width:.1458in;height:.1041in" id="x_gmail-m_66339093938161301gmail-m_6594625377335066140_x005f_x0000_i1027" src="cid:image001.gif@01D7F57C.39CCC570">973-443-8523 |
<img border="0" width="15" height="14" style="width:.1562in;height:.1458in" id="x_gmail-m_66339093938161301gmail-m_6594625377335066140Picture_x0020_2" src="cid:image002.gif@01D7F57C.39CCC570"> 973-443-8525<o:p></o:p></p>
<p class="xmsonormal"><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fdu.edu%2F&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352139533%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=AN%2FnO2gSxwlYp%2Bre1EFVg3Ncr27EH2CMVU0h79jxpt4%3D&reserved=0" target="_blank"><span style="color:windowtext;text-decoration:none"><img border="0" width="194" height="57" style="width:2.0208in;height:.5937in" id="x_gmail-m_66339093938161301gmail-m_6594625377335066140Picture_x0020_1" src="cid:image003.jpg@01D7F57C.39CCC570" alt="Image result for fairleigh dickinson university"></span></a><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
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<pre><span style="font-family:"Arial",sans-serif">Need an overview of library research at Lehigh? See: </span><o:p></o:p></pre>
<pre style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flehigh.libwizard.com%2Ff%2Fscience_math_tutorials&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=B4cjEfyd72%2Fn7117g3aikRUWylAk3vdSmRe7Fs6CA50%3D&reserved=0" target="_blank">Tutorial: Library Research in the Sciences & Mathematics</a><o:p></o:p></pre>
<pre style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flehigh.libwizard.com%2Ff%2Fpsychology&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=XjN0%2FNdMc%2FOQ%2Fcv2%2FQ2m3mOydwqIOCl9Q2kLIzdpCTg%3D&reserved=0" target="_blank">Tutorial: Library Research in Psychology</a><o:p></o:p></pre>
<pre>Brian Simboli<o:p></o:p></pre>
<pre>Science, Mathematics, and Psychology Librarian<o:p></o:p></pre>
<pre>Library and Technology Services<o:p></o:p></pre>
<pre>E.W. Fairchild Martindale<o:p></o:p></pre>
<pre>Lehigh University<o:p></o:p></pre>
<pre>8A East Packer Avenue<o:p></o:p></pre>
<pre>Bethlehem, PA 18015-3170<o:p></o:p></pre>
<pre>(610) 758-5003; <a href="mailto:brs4@lehigh.edu" target="_blank">brs4@lehigh.edu</a>; <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibraryguides.lehigh.edu%2Fprf.php%3Faccount_id%3D13461&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=4r9sDOGAA9rPYOxch1ctZm7iD3b4OlxtF80V1omlJ%2BI%3D&reserved=0" target="_blank">Profile</a><o:p></o:p></pre>
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<pre><span style="font-family:"Arial",sans-serif">Need an overview of library research at Lehigh? See: </span><o:p></o:p></pre>
<pre style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flehigh.libwizard.com%2Ff%2Fscience_math_tutorials&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=B4cjEfyd72%2Fn7117g3aikRUWylAk3vdSmRe7Fs6CA50%3D&reserved=0" target="_blank">Tutorial: Library Research in the Sciences & Mathematics</a><o:p></o:p></pre>
<pre style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><![endif]><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flehigh.libwizard.com%2Ff%2Fpsychology&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=XjN0%2FNdMc%2FOQ%2Fcv2%2FQ2m3mOydwqIOCl9Q2kLIzdpCTg%3D&reserved=0" target="_blank">Tutorial: Library Research in Psychology</a><o:p></o:p></pre>
<pre>Brian Simboli<o:p></o:p></pre>
<pre>Science, Mathematics, and Psychology Librarian<o:p></o:p></pre>
<pre>Library and Technology Services<o:p></o:p></pre>
<pre>E.W. Fairchild Martindale<o:p></o:p></pre>
<pre>Lehigh University<o:p></o:p></pre>
<pre>8A East Packer Avenue<o:p></o:p></pre>
<pre>Bethlehem, PA 18015-3170<o:p></o:p></pre>
<pre>(610) 758-5003; <a href="mailto:brs4@lehigh.edu" target="_blank">brs4@lehigh.edu</a>; <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibraryguides.lehigh.edu%2Fprf.php%3Faccount_id%3D13461&data=04%7C01%7Csian.brannon%40unt.edu%7Ce08830951b1e4b57807108d9c1a3fe09%7C70de199207c6480fa318a1afcba03983%7C0%7C0%7C637753733352295763%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=4r9sDOGAA9rPYOxch1ctZm7iD3b4OlxtF80V1omlJ%2BI%3D&reserved=0" target="_blank">Profile</a><o:p></o:p></pre>
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