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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Hi Everyone
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US">We have been experiencing this with a range of T & F journals for backfiles, we have contacted the publisher<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Vicki
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<p class="MsoNormal"><b><span style="color:#7F7F7F">_______________________________________________________________________________</span></b><b><span style="color:#404040"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#404040">Vicki McGarvey </span></b><span style="color:#404040">M.Ed., PGDip ILS, BA (Hons), MCLIP, SFHEA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040">(She/Her/Hers)<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#404040">Resources & Library Systems Manager</span></b><span style="color:#404040">
<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><b><span style="color:#404040">Library and Student Services,</span></b><span style="color:#404040">
<b>Staffordshire University,</b> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040">Blackstone Building E200, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040">College Road, Stoke-on-Trent<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#404040">e. </span></b><span style="color:#404040"><a href="mailto:vicki.mcgarvey@staffs.ac.uk"><span style="color:#404040">vicki.mcgarvey@staffs.ac.uk</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#404040"><a href="https://teams.microsoft.com/l/chat/0/0?users=vicki.mcgarvey@staffs.ac.uk"><span style="color:#0563C1">Message me on teams</span></a>
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<p class="MsoNormal"><b><span style="color:#404040">Please note my working days are Tue-Fri<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Angela M Worris<br>
<b>Sent:</b> 14 December 2021 19:42<br>
<b>To:</b> Howard, Jessica <HOWARDJ@dickinson.edu><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis journal access<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">We have had issues with three T & F online journals so far this past week and could be a more widespread for other titles. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">When i contacted them through the support system they wanted screenshots and IP addresses but in the end reinstated fulltext access<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">to one of the titles back to 1997. Previously we were only able to access 2010 to current before the reinstated access. This title was The History of Photography. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">Thank you for your posting,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">Angela <o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Dec 14, 2021 at 2:33 PM Howard, Jessica <<a href="mailto:HOWARDJ@dickinson.edu">HOWARDJ@dickinson.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">We recently discovered that the Taylor & Francis journals site does not currently provide us with access to the full range of years to which we are entitled.
In many cases we can access the most recent subscription years, but cannot access older journal issues.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">I reported one example to T&F last week, not realizing at the time that it was a more widespread issue. T&F support said that they were working to resolve known
technical issues, and they manually reinstated our access for the journal in question. We subsequently discovered that this is an issue for many of our other T&F journals, and the problem persists.
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Has anyone else encountered this issue with T&F journals? I haven’t seen any announcements from T&F about this, but it sounded like it could be a widespread
issue, rather than specific to our library.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Best,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Jess<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"><a href="https://libguides.dickinson.edu/prf.php?account_id=20351" target="_blank"><span style="color:#0563C1">Jessica L. Howard</span></a> (she/her)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:black">Electronic Resources & Web Services Librarian</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:black">Waidner-Spahr Library | Dickinson College</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Angela Worris</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Serials Specialist</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Virginia Commonwealth University</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">James Branch Cabell Library</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">901 Park Ave</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Richmond, VA 23284</span></b><o:p></o:p></p>
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