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<p class="MsoNormal">An update from T&F support:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#4472C4">A fix has just been taken place yesterday to restore the back access which currently affected the renewal orders for 2022. <br>
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The fix is expected to be restoring the back access of the 2022 renewal orders in a mass by this week. </span><span style="color:#4472C4"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Angela M Worris <amworris@vcu.edu> <br>
<b>Sent:</b> Tuesday, December 14, 2021 2:42 PM<br>
<b>To:</b> Howard, Jessica <HOWARDJ@dickinson.edu><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis journal access<o:p></o:p></p>
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<p class="MsoNormal" style="background:pink"><b><span style="font-size:10.0pt;color:black">Caution:</span></b><span style="font-size:10.0pt;color:black">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.</span><span style="font-size:10.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">We have had issues with three T & F online journals so far this past week and could be a more widespread for other titles. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">When i contacted them through the support system they wanted screenshots and IP addresses but in the end reinstated fulltext access<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">to one of the titles back to 1997. Previously we were only able to access 2010 to current before the reinstated access. This title was The History of Photography. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">Thank you for your posting,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Comic Sans MS"">Angela <o:p></o:p></span></p>
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<p class="MsoNormal">On Tue, Dec 14, 2021 at 2:33 PM Howard, Jessica <<a href="mailto:HOWARDJ@dickinson.edu">HOWARDJ@dickinson.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We recently discovered that the Taylor & Francis journals site does not currently provide us with access to the full range of years to which we are entitled. In many cases we can
access the most recent subscription years, but cannot access older journal issues.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I reported one example to T&F last week, not realizing at the time that it was a more widespread issue. T&F support said that they were working to resolve known technical issues,
and they manually reinstated our access for the journal in question. We subsequently discovered that this is an issue for many of our other T&F journals, and the problem persists.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Has anyone else encountered this issue with T&F journals? I haven’t seen any announcements from T&F about this, but it sounded like it could be a widespread issue, rather than
specific to our library.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Best,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Jess<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://libguides.dickinson.edu/prf.php?account_id=20351" target="_blank"><span style="color:#0563C1">Jessica L. Howard</span></a> (she/her)<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Electronic Resources & Web Services Librarian</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Waidner-Spahr Library | Dickinson College</span><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Angela Worris</span></b>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Serials Specialist</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Virginia Commonwealth University</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">James Branch Cabell Library</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">901 Park Ave</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Garamond",serif">Richmond, VA 23284</span></b><o:p></o:p></p>
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