<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body dir="auto"><div dir="auto"><br></div><div dir="auto">Igor--</div><div dir="auto"><br></div><div dir="auto">I worked in a large global corporation where this happened twice. A part of the company's awareness campaign was the mandatory annual ethics course where we were asked to bring such issues to the attention of IT. Once the vendor provided us with the offending IP address at the time of infringement, we would send this over to IT security to investigate and identify the user. One time they turned over the corporate ID of the person for us to contact and the other time they contacted the offender themselves. Both times the corporate ethics and guidelines were brought to the attention of the offender and the offender's manager. One of those times it was the math department found testing on large data sets and was legitimate work business. So, for that department we informed them that this could not be done on vendor's content. Therefore, we provided them with internal content that they could use for their big data science research.</div><div dir="auto"><br></div><div dir="auto"><br></div><div id="composer_signature" dir="auto"><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><div style="font-size:85%;color:#575757" dir="auto">Thanks much!!!</div><div style="font-size:85%;color:#575757" dir="auto"><span style="font-size: 85%;"><br></span></div><div style="font-size:85%;color:#575757" dir="auto"><span style="font-size: 85%;">--</span></div><div style="font-size:85%;color:#575757" dir="auto">Dorothy Mason</div><div style="font-size:85%;color:#575757" dir="auto"><br></div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:#000000"><div>-------- Original message --------</div><div>From: igor.hammer@unibe.ch </div><div>Date: 9/21/21 10:58 AM (GMT-05:00) </div><div>To: eril-l@lists.eril-l.org </div><div>Subject: [Eril-l] Mass downloads </div><div><br></div></div>
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<p class="MsoNormal">Hello,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-GB">We sometimes receive e-mails from publishers who tell us that somebody inside our IP-range has downloaded too many documents from their website so that they decided to block the ip-address in question for some time.</span></p>
<p class="MsoNormal"><span lang="EN-GB"> </span></p>
<p class="MsoNormal"><span lang="EN-GB">If you receive similar e-mails – how do you react to them? On one hand we understand that the publishers want to protect their stock from mass downloads on a grand scale. But on the other hand the limits given by some
publishers seem to me to be quite arbitrary and I don't always see on what grounds they base their decision. This makes it quite difficult for us to communicate to our customers as the same behaviour that may be no problem for one publisher might cause an
ip-block from another publisher.</span></p>
<p class="MsoNormal"><span lang="EN-GB"> </span></p>
<p class="MsoNormal"><span lang="EN-GB">Best,</span></p>
<p class="MsoNormal"><span lang="EN-GB"> </span></p>
<p class="MsoNormal"><span lang="EN-GB">Igor</span></p>
<p class="MsoNormal"><span lang="EN-GB"> </span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE">--------------------------------------------------------------
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Universität Bern
</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Universitätsbibliothek Bern</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Digitale Dienste & Open Science</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE"> </span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Igor Hammer</span></b><b><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">I+D-Spezialist</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE"> </span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Hochschulstrasse 6</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">3012 Bern
</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Schweiz
</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE">Tel. +41 31 684 95 89</span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH" lang="DE"><a href="mailto:igor.hammer@unibe.ch"><span style="color:blue">igor.hammer@unibe.ch</span></a><span style="color:blue">
</span></span><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE"><a href="https://www.unibe.ch/ub"><span style="color:blue">https://www.unibe.ch/ub</span></a>
</span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;mso-fareast-language:DE-CH" lang="DE">(Mo, Di, Do ganztags + Fr Vormittag)</span></p>
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