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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">We sometimes receive e-mails from publishers who tell us that somebody inside our IP-range has downloaded too many documents from their website so that they decided to block the ip-address in question for some time.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">If you receive similar e-mails – how do you react to them? On one hand we understand that the publishers want to protect their stock from mass downloads on a grand scale. But on the other hand the limits given by some
 publishers seem to me to be quite arbitrary and I don't always see on what grounds they base their decision. This makes it quite difficult for us to communicate to our customers as the same behaviour that may be no problem for one publisher might cause an
 ip-block from another publisher.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Igor<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH">-------------------------­­­­­-------------------­­­­------------------                        
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Universität Bern
</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Universitätsbibliothek Bern</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Digitale Dienste & Open Science</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH"> </span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Igor Hammer</span></b><b><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">I+D-Spezialist</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH"> </span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Hochschulstrasse 6</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">3012 Bern
</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Schweiz
</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH">Tel. +41 31 684 95 89</span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE-CH"><a href="mailto:igor.hammer@unibe.ch"><span style="color:blue">igor.hammer@unibe.ch</span></a><span style="color:blue"> 
</span></span><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH"><a href="https://www.unibe.ch/ub"><span style="color:blue">https://www.unibe.ch/ub</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:8.0pt;mso-fareast-language:DE-CH">(Mo, Di, Do ganztags + Fr Vormittag)<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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