<div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Hi all, </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">The problem appears to be resolved for us now. Thanks so much for the heads-up. </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Allyson</div><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><table border="0" width="100%" cellspacing="0" cellpadding="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-stretch:inherit;font-size:13px;line-height:inherit;vertical-align:baseline;font-family:"Open Sans",Tahoma,sans-serif;border-collapse:collapse;border-spacing:0px;width:475px;background-image:none;background-position:initial;background-repeat:initial;color:rgb(34,34,34);direction:ltr"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><tr style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><td style="padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:auto;background:none"><table border="0" width="470" cellspacing="0" cellpadding="0" align="left" style="margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:1em;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;font-weight:inherit;border-collapse:collapse;border-spacing:0px;width:auto;background:none"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><tr valign="top" style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline"><td style="padding:0px 10px 0px 0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:65px;background:none"><img src="https://www.hawaii.edu/wp/wp-content/uploads/2021/03/get-vaccinated-logo-kapiolani.png" alt="Get Vaccinated U H logo" width="65" height="auto" style="margin:0px;padding:0px;border:0px;outline:0px;font:inherit;vertical-align:baseline;max-width:100%;height:auto"></td><td style="padding:0px;border-width:0px 1px 0px 0px;border-top-style:initial;border-right-style:solid;border-bottom-style:initial;border-left-style:initial;border-top-color:initial;border-right-color:rgb(69,102,142);border-bottom-color:initial;border-left-color:initial;outline:0px;font-variant:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;font-style:inherit;width:auto;background:none"></td><td style="padding:0px 0px 0px 10px;border:0px;outline:0px;font-stretch:normal;line-height:normal;font-family:Arial,Helvetica,"Helvetica Neue",sans-serif;vertical-align:top;width:auto;background:none"><p style="margin-right:0px;margin-bottom:0px;margin-left:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit;margin-top:0px!important"><font size="2"><span style="font-style:inherit;font-weight:600;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;color:rgb(0,0,0)">Allyson Ota </span><span style="margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline;font-family:inherit;color:rgb(0,0,0)">(she/they)</span><br><span style="font-style:inherit;font-weight:inherit;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit">Electronic Resources Librarian, Kapiʻolani Community College</span><br><span style="font-style:inherit;font-weight:inherit;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit">(808) 734-9254 | <a href="mailto:allyson@hawaii.edu" target="_blank">allyson@hawaii.edu</a></span><br><span style="font-style:inherit;font-weight:inherit;margin:0px;padding:0px;border:0px;outline:0px;font-variant:inherit;font-stretch:inherit;line-height:1.5;vertical-align:baseline;font-family:inherit"><a href="http://library.kapiolani.hawaii.edu" target="_blank">library.kapiolani.hawaii.edu</a> </span></font></p></td></tr></tbody></table></td></tr></tbody></table></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 3, 2021 at 11:58 AM Ashlie Hight <<a href="mailto:Ashlie.Hight@tamuc.edu" target="_blank">Ashlie.Hight@tamuc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">We are also receiving the Error 500 message.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">-Ashlie<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:Calibri,sans-serif;color:rgb(0,56,108)">Ashlie Hight (she, her, hers)<u></u><u></u></span></b></p>
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<p class="MsoNormal"><i><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82)">Cataloging Associate</span></i><span style="font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82)"><a href="http://www.tamuc.edu/library/" target="_blank"><span style="color:rgb(0,136,206)">Velma K. Waters Library</span></a>, 147A<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82);text-transform:uppercase">P: 903.886.5385</span><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82)"><u></u><u></u></span></p>
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<p class="MsoNormal"><i><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82)">Mail:</span></i><span style="font-family:Calibri,sans-serif;color:rgb(79,83,82)"> P.O. Box 3011, Commerce, TX 75429</span><span style="font-size:13.5pt;font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal" style="line-height:26.25pt"><a href="https://www.tamuc.edu/" target="_blank"><span style="font-size:13.5pt;font-family:Calibri,sans-serif;text-decoration:none"><img border="0" width="250" height="33" style="width: 2.6041in; height: 0.3437in;" id="gmail-m_75758376578824375gmail-m_1508222079993865334Picture_x0020_1" src="cid:17baddf63ed5b006a1" alt="TAMUC logo"></span></a><span style="font-size:13.5pt;font-family:Calibri,sans-serif;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Kathleen Folger<br>
<b>Sent:</b> Friday, September 03, 2021 4:40 PM<br>
<b>To:</b> Castillo, Ms. Amy <<a href="mailto:ACASTILLO@tarleton.edu" target="_blank">ACASTILLO@tarleton.edu</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis e-journals platform issues?<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:12pt">**External Email**<u></u><u></u></p>
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<p class="MsoNormal">I'm also seeing the Error 500 message when attempting to access content on the site.
<u></u><u></u></p>
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<p class="MsoNormal">-Kathleen<br clear="all">
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<p class="MsoNormal"><span style="background:white">_________________________________________<br>
Kathleen M. Folger, Electronic Resources Officer<br>
University of Michigan Library<br>
312 Hatcher North<br>
Ann Arbor, MI 48109-1190<br>
V:(734) 764-9375<br>
F:(734) 764-0259<br>
<a href="mailto:kfolger@umich.edu" target="_blank">kfolger@umich.edu</a></span><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="color:rgb(34,34,34)">My office phone line has been disconnected temporarily while I work remotely due to COVID-19. The best way to reach me is by email.</span><u></u><u></u></p>
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<p class="MsoNormal">On Fri, Sep 3, 2021 at 5:36 PM Castillo, Ms. Amy <<a href="mailto:ACASTILLO@tarleton.edu" target="_blank">ACASTILLO@tarleton.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri Light",sans-serif;color:black">Hello,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri Light",sans-serif;color:black">I submitted a ticket but also wanted to check in with the community. Is anyone else getting Error 500 pages from trying journal titles or articles in the
 Taylor & Francis e-journals platform at <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.tandfonline.com&d=DwMFaQ&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=Piv8xvAQ1Q_qohxJmMQ9nwXTKMkr-HKy94uxR-HTGOw&m=uV0p8G_JMl4CqHCc9_6KgbFE6ybR9jSiQmsNMXMxvL0&s=vSVIDm8XqdsQw64MhBVLYixG2aw6KzqVuv2N6KNlFuk&e=" target="_blank">
https://www.tandfonline.com</a>? Curious how widespread this is.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri Light",sans-serif;color:black">Thank you,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri Light",sans-serif;color:black">Amy<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Corbel,sans-serif">Amy Castillo</span><span style="font-family:Corbel,sans-serif"><br>
</span><span style="font-size:11pt;font-family:Corbel,sans-serif">Manager of Electronic Resources & Scholarly Communication</span><span style="font-family:Corbel,sans-serif"><br>
</span><span style="font-size:11pt;font-family:Corbel,sans-serif">Tarleton State University - <span style="background:white">Dick Smith Library</span></span><span style="font-family:Corbel,sans-serif"><br>
</span><a href="mailto:acastillo@tarleton.edu" target="_blank"><span style="font-size:11pt;font-family:Corbel,sans-serif">acastillo@tarleton.edu</span></a><span style="font-size:11pt;font-family:Corbel,sans-serif"> | 254-968-9868 |
</span><span style="font-family:Corbel,sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tarleton.edu_library&d=DwMFaQ&c=oqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc&r=Piv8xvAQ1Q_qohxJmMQ9nwXTKMkr-HKy94uxR-HTGOw&m=uV0p8G_JMl4CqHCc9_6KgbFE6ybR9jSiQmsNMXMxvL0&s=6m9unrKQ4gDUERQb9Zslz6eSxBwVp1C0H5AWrOD6J3A&e=" target="_blank"><span style="font-size:11pt">www.tarleton.edu/library</span></a></span><span style="font-size:11pt;font-family:Corbel,sans-serif"> </span><u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
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