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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">Thank y’all for confirming that it wasn’t just us! I set the ticket as high importance. And now I’m testing it again and it appears to be working! So hoping it’s working
for you all as well. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">-Amy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ashlie Hight <Ashlie.Hight@tamuc.edu>
<br>
<b>Sent:</b> Friday, September 3, 2021 4:58 PM<br>
<b>To:</b> 'Kathleen Folger' <kfolger@umich.edu>; Castillo, Ms. Amy <ACASTILLO@tarleton.edu><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] RE: [Eril-l] Taylor & Francis e-journals platform issues?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We are also receiving the Error 500 message.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Ashlie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:#00386C">Ashlie Hight (she, her, hers)<o:p></o:p></span></b></p>
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<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:#4F5352">Cataloging Associate</span></i><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#4F5352"><a href="https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.tamuc.edu%2Flibrary%2F&data=04%7C01%7CACASTILLO%40tarleton.edu%7C64e3c1b4bc8543c164a608d96f25ec86%7C2c5ee638a96349c0ac26828dd9b78d5e%7C0%7C0%7C637663030969504263%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LIXWUeaUdfH%2BnoPWB8DuDMsIt4iyxwC0xHMvGu%2FKJ6A%3D&reserved=0"><span style="color:#0088CE">Velma
K. Waters Library</span></a>, 147A<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#4F5352;text-transform:uppercase">P: 903.886.5385</span><span style="font-family:"Calibri",sans-serif;color:#4F5352"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif;color:#4F5352">Mail:</span></i><span style="font-family:"Calibri",sans-serif;color:#4F5352"> P.O. Box 3011, Commerce, TX 75429</span><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:26.25pt"><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.tamuc.edu%2F&data=04%7C01%7CACASTILLO%40tarleton.edu%7C64e3c1b4bc8543c164a608d96f25ec86%7C2c5ee638a96349c0ac26828dd9b78d5e%7C0%7C0%7C637663030969504263%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Vz9CntTCYWUmAXGvO3zbwtDtWU4ZzgLPHCWLukasoRk%3D&reserved=0"><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="250" height="33" style="width:2.6041in;height:.3437in" id="Picture_x0020_1" src="cid:image001.jpg@01D7A0ED.0774D6F0" alt="TAMUC logo"></span></a><span style="font-size:13.5pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Kathleen Folger<br>
<b>Sent:</b> Friday, September 03, 2021 4:40 PM<br>
<b>To:</b> Castillo, Ms. Amy <<a href="mailto:ACASTILLO@tarleton.edu">ACASTILLO@tarleton.edu</a>><br>
<b>Cc:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] Taylor & Francis e-journals platform issues?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">**External Email**<o:p></o:p></p>
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<p class="MsoNormal">I'm also seeing the Error 500 message when attempting to access content on the site.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-Kathleen<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><span style="background:white">_________________________________________<br>
Kathleen M. Folger, Electronic Resources Officer<br>
University of Michigan Library<br>
312 Hatcher North<br>
Ann Arbor, MI 48109-1190<br>
V:(734) 764-9375<br>
F:(734) 764-0259<br>
<a href="mailto:kfolger@umich.edu" target="_blank">kfolger@umich.edu</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#222222">My office phone line has been disconnected temporarily while I work remotely due to COVID-19. The best way to reach me is by email.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Sep 3, 2021 at 5:36 PM Castillo, Ms. Amy <<a href="mailto:ACASTILLO@tarleton.edu">ACASTILLO@tarleton.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black">I submitted a ticket but also wanted to check in with the community. Is anyone else getting Error 500 pages from trying journal titles or articles in the
Taylor & Francis e-journals platform at <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.tandfonline.com%26d%3DDwMFaQ%26c%3DoqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc%26r%3DPiv8xvAQ1Q_qohxJmMQ9nwXTKMkr-HKy94uxR-HTGOw%26m%3DuV0p8G_JMl4CqHCc9_6KgbFE6ybR9jSiQmsNMXMxvL0%26s%3DvSVIDm8XqdsQw64MhBVLYixG2aw6KzqVuv2N6KNlFuk%26e%3D&data=04%7C01%7CACASTILLO%40tarleton.edu%7C64e3c1b4bc8543c164a608d96f25ec86%7C2c5ee638a96349c0ac26828dd9b78d5e%7C0%7C0%7C637663030969514217%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wb7eVvSDy756%2FLE48eLk7%2FsDP3OvSwwY1o14rj7ZDaI%3D&reserved=0" target="_blank">
https://www.tandfonline.com</a>? Curious how widespread this is.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black">Thank you,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif;color:black">Amy<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Corbel",sans-serif">Amy Castillo</span><span style="font-family:"Corbel",sans-serif"><br>
</span><span style="font-size:11.0pt;font-family:"Corbel",sans-serif">Manager of Electronic Resources & Scholarly Communication</span><span style="font-family:"Corbel",sans-serif"><br>
</span><span style="font-size:11.0pt;font-family:"Corbel",sans-serif">Tarleton State University - <span style="background:white">Dick Smith Library</span></span><span style="font-family:"Corbel",sans-serif"><br>
</span><a href="mailto:acastillo@tarleton.edu" target="_blank"><span style="font-size:11.0pt;font-family:"Corbel",sans-serif">acastillo@tarleton.edu</span></a><span style="font-size:11.0pt;font-family:"Corbel",sans-serif"> | 254-968-9868 |
</span><span style="font-family:"Corbel",sans-serif"><a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttp-3A__www.tarleton.edu_library%26d%3DDwMFaQ%26c%3DoqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc%26r%3DPiv8xvAQ1Q_qohxJmMQ9nwXTKMkr-HKy94uxR-HTGOw%26m%3DuV0p8G_JMl4CqHCc9_6KgbFE6ybR9jSiQmsNMXMxvL0%26s%3D6m9unrKQ4gDUERQb9Zslz6eSxBwVp1C0H5AWrOD6J3A%26e%3D&data=04%7C01%7CACASTILLO%40tarleton.edu%7C64e3c1b4bc8543c164a608d96f25ec86%7C2c5ee638a96349c0ac26828dd9b78d5e%7C0%7C0%7C637663030969514217%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HdPc2LmSRNuSsLQjjyfLVgTWquH6FkdIzuHmzgOJtMw%3D&reserved=0" target="_blank"><span style="font-size:11.0pt">www.tarleton.edu/library</span></a></span><span style="font-size:11.0pt;font-family:"Corbel",sans-serif"> </span><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttp-3A__lists.eril-2Dl.org_listinfo.cgi_eril-2Dl-2Deril-2Dl.org%26d%3DDwMFaQ%26c%3DoqyuZuih6ykib6aKiBq22_bich4AVfYGoLertJN0bEc%26r%3DPiv8xvAQ1Q_qohxJmMQ9nwXTKMkr-HKy94uxR-HTGOw%26m%3DuV0p8G_JMl4CqHCc9_6KgbFE6ybR9jSiQmsNMXMxvL0%26s%3DmoBI0Rc4BXKqQX4FC3dfRW3i-huEjwqW1wNNf9cSFVo%26e%3D&data=04%7C01%7CACASTILLO%40tarleton.edu%7C64e3c1b4bc8543c164a608d96f25ec86%7C2c5ee638a96349c0ac26828dd9b78d5e%7C0%7C0%7C637663030969524174%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZlegMfi9RPPZk57SodhCGTCFoNSETw0pB41HhwxZ52o%3D&reserved=0" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><o:p></o:p></p>
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