<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;
mso-fareast-language:EN-AU;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Hi Adrian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">We subscribe to the CELUS usage statistics platform
</span><span style="font-size:11.0pt;mso-fareast-language:EN-US"><a href="https://www.celus.net/">https://www.celus.net/</a> and have found it to be an excellent product that meets all our requirements.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">CELUS are members of the Technical Advisory Board of the COUNTER organisation, and actively participate in the development of the COUNTER standard and its future releases. They are
continually adding new features to the product, which is always a good sign.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">You can view usage statistics for your ebooks at the title and platform level for both COUNTER 4 and
</span><span lang="EN-US" style="font-size:11.0pt">COUNTER 5, depending on your requirements. Most of our vendors have moved to COUNTER 5 but one vendor (IOS Press) is still on COUNTER 4.
</span><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">The team is very quick to respond to and resolve any SUSHI harvesting problems. My manager is very happy with the dashboard graphics which are easy to understand by management, and
we can easily see whether our resources are getting enough use when it comes to renewal time. We are relieved to finally have a cost-effective and reliable solution for harvesting our usage statistics, after years of struggling with UStat (Ex Libris) and Redlink
(no longer in business).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">You can set up a trial of the platform before you subscribe, to get an understanding of understand how it all works - and if you run into trouble the team can set up a zoom conference
for you if you need help.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Vivien<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy">Vivien Hewitt |</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy"> Electronic Services Librarian | Library & Information Service for EMHS
and SMHS<br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Library staff are based at Fiona Stanley Hospital and Royal Perth Hospital<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><b><span style="font-family:"Arial",sans-serif;color:navy">South Metropolitan Health Service<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy">Education Centre, Fiona Stanley Hospital,
<br>
11 Robin Warren Drive, MURDOCH WA 6150 <br>
Locked Bag 100, PALMYRA DC WA 6961<br>
M: +61 0421504747<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy">E:
</span><span style="font-size:11.0pt"><a href="mailto:vivien.hewitt@health.wa.gov.au" title="mailto:vivien.hewitt@health.wa.gov.au"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy">vivien.hewitt@health.wa.gov.au</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="http://selibrary.health.wa.gov.au/"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:navy">http://selibrary.health.wa.gov.au</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:navy"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Harker, Karen<br>
<b>Sent:</b> Saturday, 5 June 2021 2:19 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [External] Ebook Statistics: Software Solutions? Best practices?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="background:white;padding:.75pt .75pt .75pt .75pt">
<div style="border:solid #9C6500 1.0pt;padding:1.0pt 1.0pt 1.0pt 1.0pt">
<pre style="line-height:11.0pt;background:#FFEB9C"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#9C6500"> CAUTION External Communication:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. <o:p></o:p></span></pre>
</div>
<pre><span style="color:black"><br> <o:p></o:p></span></pre>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Any solution to gathering usage stats is going to be time-laborious or expensive or some balance of time and cost. There is a growing set of open source solutions, but they require some programming
and data management skills. There are also some prominent stats gathering services, but these are costly and still require a certain amount of skills to analyze and manage the data.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I think the most economical solution is investment in advanced Excel training and then use Excel for compiling data from the files that are downloaded. This requires access to Excel and training,
but once this investment is made, the data features enable data from multiple files to be “queried”. This is especially good if you don’t have a very large collection of ebooks, because there are limits to number of rows that Excel can handle.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">The problems you’re having with LibInsights and SUSHI are more likely related to the platforms providing the data rather than LibInsights itself. Many of our platforms that claim to have SUSHI
enabled do not work or have such severe limits of time or data that we just end up downloading the data manually. What a waste.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">The other problem unique to ebook usage is, of course, the metric-level problem…that is, book- vs. chapter-level. This is somewhat reconciled with COUNTER R5 reports (Section_Type field), but
it does make trend analysis difficult to reconcile with R4 metrics (BR1 vs. BR2). Hopefully, this problem will dissipate over time, but there are still issues (e.g. what is “section” – chapter? Sub-sections of a chapter?).
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Good luck<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Karen R. Harker, MLS, MPH<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Collection Assessment Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">University of North Texas Libraries<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">1155 Union Blvd.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">#305190<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Denton, TX 76203-5017<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">940-565-2688<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Heidi Card<br>
<b>Sent:</b> Friday, June 4, 2021 1:05 PM<br>
<b>To:</b> Adrian Graham <<a href="mailto:adrian.graham@austincc.edu">adrian.graham@austincc.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> Re: [Eril-l] [External] Ebook Statistics: Software Solutions? Best practices?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Hello! <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Thank you for asking this question – I’ve wanted to get an idea of what other folks do, too, as I work without an ERM. My method has consisted separate spreadsheets that I add together, rather
than one long one. I have also been working with LibInsight (via Springshare), which allows us to set up SUSHI for *<b>some</b>* resources. But I’ve found many inconsistencies with it (and lots of error fetching via SUSHI), and end up going back to the vendors
to verify the numbers. I’ve always felt more comfortable going directly to the vendor.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">I look forward to hearing what other folks are doing!
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Best, <o:p></o:p></span></p>
<div style="border:none;border-bottom:double windowtext 2.25pt;padding:0cm 0cm 1.0pt 0cm">
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt">Heidi <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:14.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:14.0pt">Heidi Card </span>
</b><span lang="EN-US" style="font-size:12.0pt">(she/her),<b> MA, MLIS</b><o:p></o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:12.0pt">Access & Discovery Librarian</span></i><span lang="EN-US" style="font-size:12.0pt">,
<b>Collections & Metadata Services<o:p></o:p></b></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:#2F5496">Gumberg Library | Duquesne University<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:#2F5496;background:#FAFAFA">600 Forbes Avenue, Pittsburgh, PA 15282<br>
</span><span lang="EN-US" style="font-size:12.0pt"><a href="mailto:cardh@duq.edu"><span style="color:#0563C1">cardh@duq.edu</span></a> |
<span style="color:#2F5496">412.396.5233<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:#1F4E79"><a href="https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=http*3A*2F*2Fwww.duq.edu*2Flibrary&data=04*7C01*7Ckaren.harker*40unt.edu*7C186a275c7818475b6d7308d927834fad*7C70de199207c6480fa318a1afcba03983*7C0*7C1*7C637584267198405149*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=kc0vOHz4LnrSrJ8YilewGC7*2Bg28imxeqFfEi9JIAsNs*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUl!!Lav448XFWxY!o_UxVBhvf8_WUzWwpIGxwy-ucnyWkd5oDpCsBFc8J-Awov5Elq7ZZXmR8JaCp1YmmeMk85dH$"><span lang="EN" style="color:#1F4E79">www.duq.edu/library</span></a></span><span lang="EN-US" style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:8.0pt">I acknowledge and honor the
<a href="https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.shawnee-tribe.org*2F&data=04*7C01*7Ckaren.harker*40unt.edu*7C186a275c7818475b6d7308d927834fad*7C70de199207c6480fa318a1afcba03983*7C0*7C1*7C637584267198405149*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=Q1cdrg4vRoh9GHbZlo*2BRvQaR21l*2F*2F7bApT51zGXCJ1A*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSU!!Lav448XFWxY!o_UxVBhvf8_WUzWwpIGxwy-ucnyWkd5oDpCsBFc8J-Awov5Elq7ZZXmR8JaCp1YmmdDojfcm$">
<span style="color:#0563C1">Shawnee</span></a> and <a href="https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Fwww.osagenation-nsn.gov*2F&data=04*7C01*7Ckaren.harker*40unt.edu*7C186a275c7818475b6d7308d927834fad*7C70de199207c6480fa318a1afcba03983*7C0*7C1*7C637584267198415141*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=i6cgjhMszkMcz9eDJqYwNgaWiBYe851UQJRz8V4T1iA*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSU!!Lav448XFWxY!o_UxVBhvf8_WUzWwpIGxwy-ucnyWkd5oDpCsBFc8J-Awov5Elq7ZZXmR8JaCp1YmmXtiKA7U$">
<span style="color:#0563C1">Osage</span></a> peoples, past, present, and future, and all of the original Indigenous peoples of the land upon which Duquesne University, Pittsburgh, PA stands.<span style="color:#500050"> <a href="https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=https*3A*2F*2Furldefense.com*2Fv3*2F__https*3A*2Fnative-land.ca*2F__*3B!!KGKeukY!hwVSpngdzjG6ntQbVc2XbH1KgZNaFcsVa_KOZGxfbG03aniAyA7g73mexh6YkpiS-Wll*24&data=04*7C01*7Ckaren.harker*40unt.edu*7C186a275c7818475b6d7308d927834fad*7C70de199207c6480fa318a1afcba03983*7C0*7C1*7C637584267198425136*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=Jj2FqczffcDKrs4rpCUHP0S0aZNoOZn097eZ6m5Del0*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSU!!Lav448XFWxY!o_UxVBhvf8_WUzWwpIGxwy-ucnyWkd5oDpCsBFc8J-Awov5Elq7ZZXmR8JaCp1Ymme5eas9M$" target="_blank"><span style="color:#1155CC">Whose
land are you on?<br>
</span></a></span></span></i><span lang="EN-US" style="font-size:8.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Adrian Graham<br>
<b>Sent:</b> Friday, June 4, 2021 12:31 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [External] [Eril-l] Ebook Statistics: Software Solutions? Best practices?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi, all!<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">How do you compile ebook title level usage statistics and provide access to your selectors for collection development and weeding?<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Like many of us, our ebook platforms have grown substantially over the past few years and we are searching for a better means of tracking title level usage statistics. Our current method of downloading
myriad COUNTER 5 Book Requests reports from vendor admin profiles and combining them into one giant spreadsheet is time consuming and the results are difficult to parse.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Is there a software solution? We have an ERM but it doesn't have the ability to import this type of COUNTER report. Any tips and tricks would be greatly appreciated!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Best,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Adrian<br clear="all">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">-- <o:p></o:p></span></p>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Trebuchet MS",sans-serif">Adrian Graham, MSIS<br>
e-Resources Librarian / Associate Professor<br>
Austin Community College - South Austin Campus<br>
1820 W Stassney LN, Austin, TX 78745<span style="color:#888888"><br>
512.223.9179</span></span><span lang="EN-US" style="font-size:11.0pt"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;color:#888888"><a href="https://urldefense.com/v3/__https:/nam04.safelinks.protection.outlook.com/?url=http*3A*2F*2Fresearchguides.austincc.edu*2Fadriangraham&data=04*7C01*7Ckaren.harker*40unt.edu*7C186a275c7818475b6d7308d927834fad*7C70de199207c6480fa318a1afcba03983*7C0*7C1*7C637584267198425136*7CUnknown*7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0*3D*7C1000&sdata=vC*2FbkZiVcxvFnKpeVkAC6bgi*2BQErzfG5wLRIXU0jmfc*3D&reserved=0__;JSUlJSUlJSUlJSUlJSUlJSUlJQ!!Lav448XFWxY!o_UxVBhvf8_WUzWwpIGxwy-ucnyWkd5oDpCsBFc8J-Awov5Elq7ZZXmR8JaCp1Ymmd5Zobr6$" target="_blank"><span style="font-family:"Trebuchet MS",sans-serif;color:#1155CC">researchguides.austincc.edu/adriangraham</span></a><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>