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<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US">Hi Sarah,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><br>
We received notification from Oxford this morning that this is a known issue they are trying to resolve. No journal content is accessible (and no timeline on expected resolution, unfortunately!)
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hope that helps, at least to confirm it’s not something on your institution’s end!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">-Émilie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="mso-fareast-language:EN-US">I can confirm that our journals are currently down. This due to some work going on our journals site causing access issues to our customers.<br>
We are aware of this issue and our IT team are working to resolve it immediately.<br>
We are very sorry for any inconvenience caused.</span></i><span lang="EN-US" style="mso-fareast-language:EN-US"><br>
<br>
</span><span style="mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F8590">• • • • • • • • • • • • •<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a name="_Hlk40774262"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F8590">Émilie Lavallée-Funston, MLitt, PgDip
</span></a><span style="mso-bookmark:_Hlk40774262"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">(She/Her)<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Member Services and Licensing Officer
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#EE3346">|</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328">
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Agente des services aux membres et des licences
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#EE3346">|</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328">
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">613.907.7035<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><img width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_3" src="cid:image001.gif@01D6EF17.F01543A0"></span></span><span style="mso-bookmark:_Hlk40774262"></span><a href="https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Forcid.org%2F0000-0002-8533-5728&data=04%7C01%7CK.Hames%40Elsevier.com%7C21a4233b352a4e42e25c08d89e0deb6d%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C637433129911754231%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5FWjJxTIh%2BxYBvQycmFUt3XQAi2LtG1%2FWMFiarduats%3D&reserved=0"><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;background:white">https://orcid.org/0000-0002-8533-5728</span></span><span style="mso-bookmark:_Hlk40774262"></span></a><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p> </o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Canadian Research Knowledge Network<o:p></o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Réseau canadien de documentation pour la recherche<o:p></o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p> </o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">CRKN respectfully acknowledges that its offices are located on the traditional,
 unceded territory of the Algonquin Anishnaabeg People.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Le RCDR tient à reconnaître respectueusement que ses bureaux sont situés sur le territoire traditionnel non
 cédé du peuple anishinabé algonquin.</span></span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Mueth, Sarah<br>
<b>Sent:</b> January 20, 2021 10:29 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Oxford journals<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Does anyone have a sense of what’s going on with Oxford journals? I can’t log in to the admin site and trying to submit a ticket gets a 400 bad request error message. I know of another school having this problem too so
 it’s not just my library. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">__________________________________<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US">Sarah Mueth<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US">Coordinator of Serials & Electronic Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="library.uncw.edu">William M. Randall Library</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">University of North Carolina Wilmington<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">910-962-2497<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">she/her/hers<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://uncw.edu/lgbtqia/facstaff-resources/pronouns.html">Why pronouns matter</a><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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