<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">I second Diane’s comment! We switched from WAM to EZProxy, and it has been a dream not to have to restart WAM or clear cache & cookies multiple times a day!
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jenn<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Jennifer Everson Brown<o:p></o:p></p>
<p class="MsoNormal">Electronic Resources Access & Discovery Manager<o:p></o:p></p>
<p class="MsoNormal">303-871-3447<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:Jennifer.e.brown@du.edu"><span style="color:#0563C1">Jennifer.e.brown@du.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">Pronouns: she/her/hers<o:p></o:p></p>
<p class="MsoNormal"><a href="https://secretstaplers.tumblr.com/"><span style="color:#0563C1">https://secretstaplers.tumblr.com/</span></a><o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Diane Westerfield<br>
<b>Sent:</b> Wednesday, November 11, 2020 3:38 PM<br>
<b>To:</b> Harper, Cynthia <charper@vts.edu>; eril-l (eril-l@lists.eril-l.org) <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] Ebooks, proxies, and the need to clear cookies/cache<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">We always had that problem with WAM proxy. It’s much less severe with EZProxy. We have OCLC-hosted EZProxy, and in general it’s worked a lot better than WAM.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Diane Westerfield, Electronic Resources & Serials Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Colorado College, Tutt Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:diane.westerfield@coloradocollege.edu">diane.westerfield@coloradocollege.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(719) 389-6661<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Harper, Cynthia<br>
<b>Sent:</b> Wednesday, November 11, 2020 3:36 PM<br>
<b>To:</b> eril-l (<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>) <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [Eril-l] Ebooks, proxies, and the need to clear cookies/cache<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Times New Roman",serif">This email originated outside Colorado College. Do not click links or attachments unless you know the content is safe.
<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal">Hi. We use ebooks, primarily EBSCO and Proquest, and primarily with III WAM as our proxy. I’ve known for some time that it might be technically better not to use the proxy, but to only use the EBSCO personal login, but we have continued
to use the proxy because we don’t want to have multiple authentication methods – we want to keep things as simple as possible for our users.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have you noticed an increased frequency of the need for clearing cookies and cache to correct ebook problems? We definitely have, but theat coud just because we are having more use of our ebooks, and more ebooks with restrictive numbers
of copies. <o:p></o:p></p>
<p class="MsoNormal">And I think this is primarily with EBSCO, but I’m not sure?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have you experienced the need to clear cookies and cache even when you aren’t using a proxy?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have you experienced a problem with other vendors too?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone have any observations or insight into this problem?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cindy Harper<o:p></o:p></p>
<p class="MsoNormal">Electronic Services and Periodicals Librarian<o:p></o:p></p>
<p class="MsoNormal">Virginia Theological Seminary, Box 159<o:p></o:p></p>
<p class="MsoNormal">3737 Seminary Road<o:p></o:p></p>
<p class="MsoNormal">Alexandria, VA 22304<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:charper@vts.edu"><span style="color:blue">charper@vts.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(703)461-1794<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>