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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">After we stopped using Gimlet, we created a Qualtrics form to capture Reference question data. There are fields for the question and answer (if wanted) , question
type, location (desk, office, or online), and tags to help organize the questions (books, printing, research, etc.).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Karen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769">Karen Kunz, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769">Technical Services and Systems Librarian<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769">Oregon Institute of Technology<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769">3201 Campus Drive, Klamath Falls, OR 97601<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769"><a href="mailto:karen.kunz@oit.edu"><span style="color:#003769">karen.kunz@oit.edu</span></a> | 541.885.1769 (office) | 541.885.1777 (fax)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#003769"><a href="http://www.oit.edu/libraries">www.oit.edu/libraries</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Robert Arndt<br>
<b>Sent:</b> Wednesday, September 30, 2020 11:48 AM<br>
<b>To:</b> Heidi Card <cardh@duq.edu>; Jeanne Little <jeanne.little@uni.edu>; Hamill, Cheryl <Cheryl.Hamill@health.wa.gov.au><br>
<b>Cc:</b> James C. Miller <millerjc@hollins.edu>; eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] [EXTERNAL] Re: [External] Re: What kind of online tool do you use to track reference and instruction statistics?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">We use Gimlet.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Robert<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt">Robert Arndt<br>
Director of Reference and Instructional Services<br>
Mary Livermore Library<br>
University of North Carolina at Pembroke<br>
Pembroke, NC 28372<br>
910.521.6529<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
on behalf of Heidi Card <<a href="mailto:cardh@duq.edu">cardh@duq.edu</a>><br>
<b>Sent:</b> Wednesday, September 30, 2020 11:01 AM<br>
<b>To:</b> Jeanne Little <<a href="mailto:jeanne.little@uni.edu">jeanne.little@uni.edu</a>>; Hamill, Cheryl <<a href="mailto:Cheryl.Hamill@health.wa.gov.au">Cheryl.Hamill@health.wa.gov.au</a>><br>
<b>Cc:</b> James C. Miller <<a href="mailto:millerjc@hollins.edu">millerjc@hollins.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a> <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> [EXTERNAL] Re: [Eril-l] [External] Re: What kind of online tool do you use to track reference and instruction statistics?</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal" style="line-height:12.0pt;background:#FFEB9C"><span lang="EN" style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span lang="EN" style="font-size:10.0pt;color:black"> This email originated from outside of the organization. Do not click
on links or open attachments unless you recognize the sender and know the content is safe.</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif">We also use Springshare LibAnswers.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif">Best, </span>
<o:p></o:p></p>
<div style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 1.0pt 0in">
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif">Heidi </span>
<o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xmsonormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Heidi Card
</span></b><span style="font-family:"Calibri",sans-serif">(she/her),<b> MA, MLIS</b></span><o:p></o:p></p>
<p class="xmsonormal"><i><span style="font-family:"Calibri",sans-serif">Access & Discovery Librarian</span></i><span style="font-family:"Calibri",sans-serif">,
<b>Collections & Metadata Services</b></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:#2F5496">Gumberg Library | Duquesne University</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:#2F5496;background:#FAFAFA">600 Forbes Avenue, Pittsburgh, PA 15282<br>
</span><span style="font-family:"Calibri",sans-serif"><a href="mailto:cardh@duq.edu"><span style="color:#0563C1">cardh@duq.edu</span></a> |
<span style="color:#2F5496">412.396.5233</span></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:#1F4E79"><a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.duq.edu%2Flibrary&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C1%7C637370885217296085&sdata=HuHzd9KpV3hplDvAMZG%2FQ8YvEEfC%2BUlpGehFfgVw1iw%3D&reserved=0"><span lang="EN" style="color:#1F4E79">www.duq.edu/library</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Jeanne Little<br>
<b>Sent:</b> Tuesday, September 29, 2020 5:25 PM<br>
<b>To:</b> Hamill, Cheryl <<a href="mailto:Cheryl.Hamill@health.wa.gov.au">Cheryl.Hamill@health.wa.gov.au</a>><br>
<b>Cc:</b> James C. Miller <<a href="mailto:millerjc@hollins.edu">millerjc@hollins.edu</a>>;
<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [External] Re: [Eril-l] What kind of online tool do you use to track reference and instruction statistics?</span><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">We use SpringShare's LibAnswers.<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">Jeanne<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal">On Tue, Sep 29, 2020 at 12:19 AM Hamill, Cheryl <<a href="mailto:Cheryl.Hamill@health.wa.gov.au">Cheryl.Hamill@health.wa.gov.au</a>> wrote:<o:p></o:p></p>
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<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D">Some libraries are using REDCap – if your research department has access it may be possible to get access via them.</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpubmed.ncbi.nlm.nih.gov%2F25023012%2F&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C1%7C637370885217306076&sdata=Lt6HWOPHncz60OVy2Cb0xOwoHgb%2BSRRzsYvZjYqJGM0%3D&reserved=0" target="_blank">https://pubmed.ncbi.nlm.nih.gov/25023012/</a></span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpubmed.ncbi.nlm.nih.gov%2F31607820%2F&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C1%7C637370885217306076&sdata=6lJDoVtLkhqOYU2hXR%2BHLTV5x3N9jRxmGXu5lpFJtp8%3D&reserved=0" target="_blank">https://pubmed.ncbi.nlm.nih.gov/31607820/</a></span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D">Can’t comment on it personally.</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D">Regards</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><b><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">Cheryl Hamill, FALIA, AALIA (CP) Health</span></b><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">
| Head of Department</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">Library & Information Service for staff in EMHS and SMHS (from bases at Fiona Stanley and Royal Perth Hospitals)</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><b><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">South Metropolitan Health Service</span></b><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">Ground Floor, Education Centre, Fiona Stanley Hospital</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">11 Robin Warren Drive, Murdoch WA 6150</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">Locked Bag 100, Palmyra DC, Western Australia 6961</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">T: (08) 6152 2465 [@ FSH] | (08) 9224 2295 [@ RPH]</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">E:
<a href="mailto:Cheryl.Hamill@health.wa.gov.au" target="_blank">Cheryl.Hamill@health.wa.gov.au</a>
</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:120%"><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:black">E:
</span><span lang="EN-AU" style="font-size:11.0pt;line-height:120%;font-family:"Calibri",sans-serif;color:#004B8D"><a href="mailto:smhs.library@health.wa.gov.au" target="_blank">smhs.library@health.wa.gov.au</a></span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:150%"><span lang="EN-AU" style="font-size:11.0pt;line-height:150%;font-family:"Calibri",sans-serif;color:#004B8D"><a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.southmetropolitan.health.wa.gov.au%2F&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C1%7C637370885217316071&sdata=xC%2BuOnw9ALEcV24Y9aN9MK561z7qL55IVzO1aZi7zq8%3D&reserved=0" target="_blank">southmetropolitan.health.wa.gov.au</a>
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<p class="xmsonormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#004B8D"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fselibrary.health.wa.gov.au%2F&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C1%7C637370885217316071&sdata=w8loU042hegdMKpw5%2BAnWRcMbMCu8zUU87dU42%2B1QQE%3D&reserved=0" target="_blank">https://selibrary.health.wa.gov.au/</a>
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<p class="xmsonormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Eril-l [mailto:<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>]
<b>On Behalf Of </b>James C. Miller<br>
<b>Sent:</b> Tuesday, 29 September 2020 6:33 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] What kind of online tool do you use to track reference and instruction statistics?</span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black">Hi All, </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black">We use Zoho to track our reference interactions (answering reference or informational questions) and our instruction statistics (how many instruction sessions, for
which class, for how long, etc). </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black">We're considering ditching Zoho. Do any of you have software recommendations for this kind of data collection? Google Docs? We want something that is easy to use,
exports well, and offers a few different options when entering the data (customizable fields for dropdowns, etc). </span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black">Thanks for reading,</span><o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black">James </span><o:p></o:p></p>
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<p class="xmsonormal"><b><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black">James Miller</span></b><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black"> | Discovery & Sciences Liaison Librarian </span><i><span lang="EN-AU" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#323130;background:white">(pronouns:
he/him/his)</span></i><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black">Wyndham Robertson Library</span><o:p></o:p></p>
<p class="xmsonormal"><b><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black"> </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black">Need research help?</span></b><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black"> Make an appointment with me:
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fcalendly.com%2Fmillerjc%2F30min%3Fmonth-view%3Denabled__%3B!!Lav448XFWxY!txqzpizDMutOQsESJWT-4R10ygBCIF_u927mJzdQYotOfUlhiFXGBJ6K6mm1VGKREVMlWvgI%24&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C0%7C637370885217326067&sdata=DqPghUcgLSaTdCl1PLJ9fw4ieeXGe4FYw3aelyKTWOE%3D&reserved=0" target="_blank">
https://calendly.com/millerjc/30min</a></span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:#407060"> </span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:#407060">Hollins University</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black">7950 E. Campus Drive: Box 9000</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black">Roanoke, VA 24020</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__http%3A%2Flibrary.hollins.edu%2F__%3B!!Lav448XFWxY!txqzpizDMutOQsESJWT-4R10ygBCIF_u927mJzdQYotOfUlhiFXGBJ6K6mm1VGKREZVeo1m0%24&data=02%7C01%7Ckaren.kunz%40oit.edu%7Cced025f0a388498d159708d865717073%7Cf4db50f235d14e0694e2167755273558%7C0%7C0%7C637370885217326067&sdata=vKgsDLbLuM%2FG%2Ba6zkrDqxudg68W7Um2SRHAlqzD47xs%3D&reserved=0" target="_blank">Library.hollins.edu</a>
| 540.362.6653</span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Arial",sans-serif;color:black"><a href="mailto:millerjc@hollins.edu" target="_blank">millerjc@hollins.edu</a></span><o:p></o:p></p>
<p class="xmsonormal"><span lang="EN-AU" style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal">_______________________________________________<br>
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<p class="xmsonormal"><span style="font-size:9.5pt">Library Assistant IV</span><o:p></o:p></p>
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<p class="xmsonormal">Resource Management<o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:9.5pt">Rod Library - Room 240</span><o:p></o:p></p>
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<p class="xmsonormal">University of Northern Iowa<o:p></o:p></p>
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<p class="xmsonormal">Cedar Falls, IA 50614-3675<o:p></o:p></p>
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<p class="xmsonormal">319-273-2339<o:p></o:p></p>
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<p class="xmsonormal"><a href="mailto:Jeanne.Little@uni.edu" target="_blank">Jeanne.Little@uni.edu</a><o:p></o:p></p>
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