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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D">Some libraries are using REDCap – if your research department has access it may be possible to get access via them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><a href="https://pubmed.ncbi.nlm.nih.gov/25023012/">https://pubmed.ncbi.nlm.nih.gov/25023012/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><a href="https://pubmed.ncbi.nlm.nih.gov/31607820/">https://pubmed.ncbi.nlm.nih.gov/31607820/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D">Can’t comment on it personally.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D">Regards<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:120%"><b><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">Cheryl Hamill, FALIA, AALIA (CP) Health</span></b><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">
 | Head of Department<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">Library & Information Service for staff in EMHS and SMHS (from bases at Fiona Stanley and Royal Perth Hospitals)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><b><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">South Metropolitan Health Service<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">Ground Floor, Education Centre, Fiona Stanley Hospital<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">11 Robin Warren Drive, Murdoch WA 6150<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">Locked Bag 100, Palmyra DC, Western Australia  6961<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">T: (08) 6152 2465 [@ FSH]  |  (08) 9224 2295 [@ RPH]<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">E:
<a href="mailto:Cheryl.Hamill@health.wa.gov.au">Cheryl.Hamill@health.wa.gov.au</a>
</span><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:#004B8D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:120%"><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black">E:
</span><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:#004B8D"><a href="mailto:smhs.library@health.wa.gov.au">smhs.library@health.wa.gov.au</a></span><span style="font-size:11.0pt;line-height:120%;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-size:11.0pt;line-height:150%;font-family:"Calibri","sans-serif";color:#004B8D"><a href="http://www.southmetropolitan.health.wa.gov.au/">southmetropolitan.health.wa.gov.au</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><a href="https://selibrary.health.wa.gov.au/">https://selibrary.health.wa.gov.au/</a>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#004B8D"><img border="0" width="509" height="104" id="Picture_x0020_8" src="cid:image001.jpg@01D69663.1C220A90" alt="SMHS_signature_block6-01"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Eril-l [mailto:eril-l-bounces@lists.eril-l.org]
<b>On Behalf Of </b>James C. Miller<br>
<b>Sent:</b> Tuesday, 29 September 2020 6:33 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] What kind of online tool do you use to track reference and instruction statistics?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Hi All, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">We use Zoho to track our reference interactions (answering reference or informational questions) and our instruction statistics (how many instruction sessions, for which class,
 for how long, etc). <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">We're considering ditching Zoho. Do any of you have software recommendations for this kind of data collection? Google Docs? We want something that is easy to use, exports well,
 and offers a few different options when entering the data (customizable fields for dropdowns, etc). <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Thanks for reading,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">James  <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:black">James Miller</span></b><span style="font-family:"Arial","sans-serif";color:black"> | Discovery & Sciences Liaison Librarian </span><i><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#323130;background:white">(pronouns:
 he/him/his)</span></i><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Wyndham Robertson Library</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:black"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif";color:black">Need research help?</span></b><span style="font-family:"Arial","sans-serif";color:black"> Make an appointment with me:
<a href="https://urldefense.com/v3/__https:/calendly.com/millerjc/30min?month-view=enabled__;!!Lav448XFWxY!txqzpizDMutOQsESJWT-4R10ygBCIF_u927mJzdQYotOfUlhiFXGBJ6K6mm1VGKREVMlWvgI$">
https://calendly.com/millerjc/30min</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#407060"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#407060">Hollins University</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">7950 E. Campus Drive: Box 9000</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Roanoke, VA 24020</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><a href="https://urldefense.com/v3/__http:/library.hollins.edu/__;!!Lav448XFWxY!txqzpizDMutOQsESJWT-4R10ygBCIF_u927mJzdQYotOfUlhiFXGBJ6K6mm1VGKREZVeo1m0$">Library.hollins.edu</a>
 | 540.362.6653</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><a href="mailto:millerjc@hollins.edu">millerjc@hollins.edu</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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